Digitalize administrative processes (IT0069)
Overview
At-a-Glance
Action Plan: Italy Action Plan 2019-2021
Action Plan Cycle: 2016
Status:
Institutions
Lead Institution: INAIL
Support Institution(s): NA
Policy Areas
Access to Information, Anti Corruption and Integrity, Right to InformationIRM Review
IRM Report: Pending IRM Review
Early Results: Did Not Change
Design i
Verifiable: No
Relevant to OGP Values: Yes
Ambition (see definition):
Implementation i
Description
Short description
This is a pilot project to digitalize a whole administrative/management area, with digital tracking of the
work flow, full digitalization of the document adopted as a result of the related administrative
procedure and the possibility for citizens who registered to a dedicated self-service application on the
portal, to see the status of the procedure and demand, if they meet the requirements, to visualize the
data about the procedure or the final document adopted in compliance with the recent FOIA
legislation. A specific API will be made available to make this more largely accessible.
General objective
Creating digital documents since the beginning of the procedure, which meet the needs for
transparency and privacy (transparency and privacy by design). The electronic format will be xml (or
similar) convertible and conformable to the legal requirements of administrative documents.
This will also be done by implementing a labeling system which specifies the level of confidentiality for
each document as soon as it is created and according to predetermined standards (in relation to the
presence of other interested parties or protected public or private legal situations), thus encouraging
publication for basic civil access and the procedures to assess the preconditions for release as a result
of the generalized civic access procedure (FOIA)
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