Upgrade of the E-Government Portal (PNG0025)
Overview
At-a-Glance
Action Plan: Papua New Guinea Action Plan 2025-2029
Action Plan Cycle: 2025
Status:
Institutions
Lead Institution: Government: DICT CSO: TIPNG
Support Institution(s): Government: DNPM, State Solicitor, PM&NEC, DJAG, NICTA, DoT CSOs: CLRC, FLC, National Archives, PNG CIR, CIMC, INA, TVI, CELOR, BCFW Others: UPNG, UNDP, EU
Policy Areas
Data Stewardship and Privacy, Digital Governance, Participatory Approaches, Private Sector, Public Participation, Public Service DeliveryIRM Review
IRM Report: Pending IRM Review
Early Results: Pending IRM Review
Design i
Verifiable: Pending IRM Review
Relevant to OGP Values: Pending IRM Review
Ambition (see definition): Pending IRM Review
Implementation i
Completion: Pending IRM Review
Description
Commitment 8.2.1: Upgrade of the E-Government Portal
This commitment is brought forward from the NAP II under the Freedom of Information Cluster. The introduction of the Digital Transformation in the NAP III aligns with the Digital Transformation Strategic Policy Area (SPA). It continues to reflect the Government’s commitment to pursuing the E-Government Portal during the NAP III period.
The portal serves as the central hub for citizens, businesses, investors, and public bodies to access digital services seamlessly. With the user-friendly interface and “single window of entry,” people can easily navigate through various government services and information. Enjoy secure sign-in, online payment capability, and accessibility for all. The commitment aspires to connect citizens with the digital future of governance.
Tables 1–4 below provide a summary of the commitment’s activities, key milestones, strategies, and indicators.
Table 1: Commitment 8.2.1 – Development of E-Government Portal
Objective
To develop a digitized Government Portal
OGP Global Commitment
4
MTDP IV DIPs
DIP 8.1 – Government Cloud and Digital Critical Digital Infrastructure
OGP Commitment No.
2.1
Summary Activities
Develop an e-government portal with modern facilities
Lead Implementing Agency
Government: DICT
CSO: TIPNG
Table 2: Milestones and Activities
1. Upgrade of the E-government portal (V2–V3) – Sevis Portal
Upgrading of Version 1
Version 2 (only one service running – e-Police clearance)
Development of Version 3 (end of the year – September 2025)
10 services to be hosted on Version 3
2. Digital ID Policy (Sevis Pass)
Drafting of the draft Digital ID policy v1
Stakeholder consultation
Review of stakeholder comments and inputs
Stakeholder consultation on draft v2
Consolidation of comments and inputs
Final draft of the policy ready for submission
NEC submission
NEC approval
3. Development of Interoperability Platform (Secure Data Exchange)
In the research and development stage
Secure data exchange enables data sharing between government agencies
4. Establishment of Data Repository System
Signed MS Agreement with DataCo to host a private cloud
Private cloud – key factor for Government Private Network (GPN)
The Data Repository is still in progress
Supporting Agencies
Government: DNPM, DataCo, NICTA, PM&NEC, DoF, DoT, RPNGC, PNG CIR, PNG EC, NDOH, NDOE, NSO, DPLGA, DJAG, PNG DF
CSO: CIMC, INA, TVI
Other Stakeholders: UPNG, NRI, UNDP
Table 3: Strategies
Effective resource mobilisation
Policy Reference: Administrative Duties of DICT
Improve the development of the e-government portal
Policy Reference: Digital Transformation Policy
Effective coordination and management of the workforce
Policy Reference: Digital Government Act 2022
Effective management of facilities
Policy Reference: MTDP IV 2023–2027
Table 4: Indicators
Upgraded version of the e-government portal
Source: DICT
Baseline (2024): Nil
Target (2029): ✓
Effective coordination and data exchange within the sector and the country (%)
Source: DICT
Baseline (2024): 30
Annual Targets:
2025: 30
2026: 35
2027: 50
2028: 70
2029: 90
Portion of improvement in data exchange (%)
Source: DICT
Baseline (2024): 45
Annual Targets:
2025: 45
2026: 50
2027: 60
2028: 70
2029: 100