Improve digital public consultations. (CAQUE0003)
Overview
At-a-Glance
Action Plan: Action plan – Québec, Canada, 2021 – 2023
Inception Report Summary: Inception Report – Action plan – Québec, Canada, 2021 – 2023
Commitment Start: Feb 2022
Commitment End: Mar 2023
Institutions involved:
- Secrétariat du Conseil du trésor
- N/A
- Ministère du Conseil exécutif – Secrétariat à la communication gouvernementale
Primary Policy Area:
Primary Sector:
OGP Value:
- Civic Participation
Inception Report Summary
Verifiable: Yes
Relevance to OGP Values: Yes
The commitment is a continuation of ongoing practice in line with existing legislation, policies or requirements.
The commitment activities is a positive change to a process, practice or policy but will not generate a binding or institutionalized change across government or specific institution(s).
Description
Commitment ID
CAQUE0003
Commitment Title
Improve digital public consultations.
Problem
"Currently, two structural elements are available to public bodies:
- The Cadre de référence gouvernemental sur la participation publique [Public engagement framework], which provides seven guiding principles when holding consultations;
- The Consultation Québecplatform, which brings together all of the government’s current public consultations in a single location to provide the public with a more user-friendly environment.
When holding their first public consultations in a digital environment, however, it is often difficult for public bodies to transpose the principles of the Cadre de référence into the new environment; support is therefore needed."
Status quo
Using the strategy, the Gouvernement du Québec will focus service, program and policy developments on the citizen. Notably, the strategy states that [translation] “75% of public consultations offer a digital means of participation.”
Action
"Best practices and methodological tools will be made available to support public bodies when holding digital public consultations on the Consultation Québecplatform, in accordance with the guiding principles behind the Cadre de référence gouvernemental sur la participation publique. In addition, a process will be put in place to ensure the continuous improvement of public consultation exercises and to measure the level of citizen involvement."
How will the commitment contribute to solving the public problem described above?
3.1 Propose best practices for digital public participation
Deadline: March 31, 2023 Responsibility: Secrétariat du Conseil du trésor Collaboration: Ministère du Conseil exécutif
The Secrétariat du Conseil du trésor will propose best practices for digital public consultations, including: the consultation process, consultation methods, the analysis and sharing of results.
3.2 Implement a continuous improvement process for public consultations on Consultation Québec
Deadline: June 30, 2022 (first iteration) Responsibility: Secrétariat du Conseil du trésor Collaboration: Ministère du Conseil exécutif
A continuous improvement process will be implemented to ensure the Consultation Québec platform meets public expectations with respect to public participation. This process will make it possible to gather comments and suggestions from citizens.
3.3 Promote the Consultation Québec platform to public bodies
Deadline: March 31, 2022 Responsibility: Secrétariat du Conseil du trésor Collaboration: Ministère du Conseil exécutif
To provide the public with a consistent and user-friendly experience, public bodies will be asked to prioritize the platform’s consultation tools over functionalities offered by third-party websites. The SCT hopes to achieve a 50% annual increase in the number of public consultations on the Consultation Québec platform between April 1,2021, and March 31, 2022, as compared to the previous year.
What long-term goal as identified in your Open Government Strategy does this commitment relate to?
Equip government employees when improving and diversifying their public involvement methods
Primary Policy Area
Civic Space, Digital Governance
Primary Sector
Public Services (general)
What OGP value is this commitment relevant to?
| Civic Participation | Public bodies do not currently benefit from the same level of public involvement in government affairs because they lack the most relevant and effective tools. In order to equip government employees when improving and diversifying their public involvement methods, commitments have been made regarding digital public consultations and the micro procurement of information resources. These commitments also provide a concrete response to the open government’s Participation et Innovation [participation and innovation] component. |