Extremadura: Participation and Civic Space (ES0171)

10.14.1. Launch of a citizen participation platform that centralises the management of participatory processes in a single tool, improves communication with citizens and facilitates interaction in a single point.

Brief description

The provision of public information on regulatory projects to citizens will be migrated from the current Transparency Portal to the Juntaex.es general access point, where the information will be displayed and, through a simple identification process (username/password) or access via the Cl@ve platform, to access the personalised area of the interested party, where they can provide information they believe to be of interest to the process. It will also allow you to ask questions that will be answered by the management bodies. This entire process will be managed through an internal tool called the "informant's desk", which is already being used to manage other forms of citizen participation, such as general information queries and complaints and suggestions about the functioning of services.

Objectives

• To centralise participatory processes in a single tool.
• Maintain a two-way relationship with citizens.
• Facilitate all interaction in the area of citizen participation in a single space, the private area of the Juntaex.es general access point