Skip Navigation
Tunisia

Establishing a legal framework that regulates communication and interaction within public sector and between public structures and citizens with usage of ICT (TN0007)

Overview

At-a-Glance

Action Plan: Tunisia, First Action Plan, 2014-16

Action Plan Cycle: 2014

Status: Inactive

Institutions

Lead Institution: Secretariat of State in charge of governance and civil service (The e-Government Unit)

Support Institution(s): NA

Policy Areas

E-Government, Legislation & Regulation, Public Participation

IRM Review

IRM Report: Tunisia End-of-Term Report 2014-2016

Starred: No

Early Results: Did Not Change Did Not Change

Design i

Verifiable: No

Relevant to OGP Values: Public Accountability

Potential Impact:

Implementation i

Completion:

Description

Using ICT to communicate and interact within the public administration and between public structures and their citizens can provide practical mechanisms to follow up how administrative files are handled. Technology can then consecrate accountability, which is a fundamental principle of open government.
To this end, a legal framework that regulates communication and interaction within the public sector and between public structures and citizens will be established. Such legislation will provide more legal value to electronic documents, and so, encourage public structures to go paperless.

IRM End of Term Status Summary

7: Legal framework to regulate ICT communication and interaction

Commitment Text: Using ICT to communicate and interact within the public administration and between public structures and their citizens can provide practical mechanisms to follow up how administrative files are handled. Technology can then consecrate accountability, which is a fundamental principle of open government.

To this end, a legal framework that regulates communication and interaction within the public sector and between public structures and citizens will be established. Such legislation will provide more legal value to electronic documents, and so, encourage public structures to go paperless.

Responsible Institution(s): The Secretariat of State in Charge of Governance and Civil Service (e-Gov Unit)

Start Date: July 2014 End Date: June 2016

Commitment aim

This commitment sought to draft a law to allow and incentivise the use of ICTs in government-government and citizen-government communication. Tunisia has no legal framework that regulates electronic exchanges and administrative procedures between citizens and public institutions, or among government agencies. Consequently, most government services, procedures, and interactions with citizens are still conducted offline, leading to inefficiencies.

Status

Midterm: Limited

According to the government’s self-assessment report, the law regulating the electronic provision of government documents was drafted with civil society. However, it was not published on an official website, and no CSO from the OGP joint committee was aware of consultations regarding the law. For more information, please see the 2014-2015 IRM Midterm Progress Report.[Note 28: OGP, Tunisia IRM Midterm Progress Report 2014-15, http://www.opengovpartnership.org/sites/default/files/Tunisia2014-15_IRM%20Progress%20Report_Eng.pdf.]

End of term: Limited

There was no further progress on the implementation of this commitment.[Note 29: Interview with OGP focal point team members, Rim Garnaoui and Chiraz Ben Tahar, 9 September 2016.] The government’s self-assessment states that the draft law was submitted to the Council of Ministers for approval.


Did it open government?

Public accountability: Did not change

The commitment lacked sufficient details concerning measureable milestones. A legal framework to regulate ICT communication and interaction could help to centralise administrative procedures, allow citizens to monitor the progress of their requests, and hold the institutions to account for execution time and service provision. Given the limited progress, however, the commitment did not lead to any change in government behaviour regarding public accountability.

Carried forward?

This commitment was not carried forward to the second action plan.  The IRM researcher recommends that the government puts forward commitments that clearly articulate mechanisms that citizens can use for holding public officials accountable.


Tunisia's Commitments

  1. right to information

    TN0036, 2018, Capacity Building

  2. open data framework

    TN0037, 2018, Capacity Building

  3. Access to geographic information

    TN0038, 2018, E-Government

  4. open transport data

    TN0039, 2018, E-Government

  5. Improve water resource governance

    TN0040, 2018, E-Government

  6. Join EITI

    TN0041, 2018, Capacity Building

  7. open contracting in hydrocarbons

    TN0042, 2018, Capacity Building

  8. anti-corruption framework

    TN0043, 2018, Anti-Corruption Institutions

  9. participatory budgeting

    TN0044, 2018, Audits and Controls

  10. youth participation

    TN0045, 2018, Marginalized Communities

  11. Implement initiatives to apply the OGP at the local level

    TN0046, 2018, E-Government

  12. online administrative services

    TN0047, 2018, Capacity Building

  13. access to civil service

    TN0048, 2018, Capacity Building

  14. Joining the extractive industries transparency initiative "EITI"

    TN0021, 2016, Capacity Building

  15. Modernizing the regulatory framework to enforce the Right to Access to Information

    TN0022, 2016, Capacity Building

  16. The completion of the legal and regulatory framework of open data at the national level

    TN0023, 2016, Capacity Building

  17. Improve the transparency and local Gov Openness

    TN0024, 2016, Capacity Building

  18. Enhance the transparency in the cultural sector : “open culture”

    TN0025, 2016, Capacity Building

  19. Enhance the transparency in the environment and sustainable development sector

    TN0026, 2016, Aid

  20. Enhancing transparency in the transport sector

    TN0027, 2016, Capacity Building

  21. Promoting financial and fiscal transparency

    TN0028, 2016, Fiscal Transparency

  22. Elaborating a legal framework for citizen’s petitions

    TN0029, 2016, Capacity Building

  23. Developing an integrated electronic civil petition and corruption reporting platform

    TN0030, 2016, Anti-Corruption Institutions

  24. Developing new mechanisms to promote interaction with the youth and enable them to pursue dialogue about public policies

    TN0031, 2016, Capacity Building

  25. Adopting the corporate governance referential on the sectoral level

    TN0032, 2016, Capacity Building

  26. Developing mobile applications which could be downloaded on the mobile phone to reinforce transparency of government activities and participatory approach

    TN0033, 2016, Capacity Building

  27. Enhancing access to the archive

    TN0034, 2016, Capacity Building

  28. The development of an electronic mechanism to ensure transparency of Public Servants recruitment

    TN0035, 2016, Capacity Building

  29. strengthening legal framework for corruption fight

    TN0001, 2014, Anti-Corruption Institutions

  30. Developing an integrated electronic civil petition and corruption reporting platform

    TN0002, 2014, E-Government

  31. Publishing an annual report on audit activities in public sector

    TN0003, 2014, Audits and Controls

  32. Review of the legal framework of personal data protection and ensuring conformity with article 24 of Tunisian constitution

    TN0004, 2014, Human Rights

  33. Developing an Open Data Portal

    TN0005, 2014, Infrastructure & Transport

  34. Preparing a national corporate governance repository

    TN0006, 2014, E-Government

  35. Establishing a legal framework that regulates communication and interaction within public sector and between public structures and citizens with usage of ICT

    TN0007, 2014, E-Government

  36. Simplifying administrative procedures

    TN0008, 2014, E-Government

  37. Develop a number of administrative services on-line

    TN0009, 2014, E-Government

  38. Enhancing people participation in the decision-making process

    TN0010, 2014, E-Government

  39. Capacity-building of civil servants and citizens in the area of open governance

    TN0011, 2014, Capacity Building

  40. Creation of a structure specialized in training in the governance area

    TN0012, 2014, Capacity Building

  41. publication of budget reports

    TN0013, 2014, Audits and Controls

  42. Development of the open budget system

    TN0014, 2014, Fiscal Transparency

  43. Use of the data extracted from the application dedicated to budget management (ADEB) in public sector

    TN0015, 2014, E-Government

  44. publication of reports related to attribution and execution of public procurement and audit results

    TN0016, 2014, Audits and Controls

  45. publication of recommandations included in audit reports of public procurement

    TN0017, 2014, Audits and Controls

  46. Development of an "Open Data" platform dedicated to information dealing with oil and mine sector investment

    TN0018, 2014, Extractive Industries

  47. Improve transparency in the area of infrastructure projects

    TN0019, 2014, Infrastructure & Transport

  48. Devoting transparency in the environment field

    TN0020, 2014, E-Government