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Ukraine

United State Portal Extension; Electronic Government Information Services Unification; Modern Tools for Electronic Identification (UA0058)

Overview

At-a-Glance

Action Plan: Ukraine Third National Action Plan 2016-2018

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: Ministry of Economic Development, State Agency for E-governance, other central executive agencies, Regional and Kyiv Municipal State administrations; State Agency for E-governance, Ministry of Economic Development, other central and local executive agencies, local government authorities (by consent); State Agency for E-governance, Ministry of Regional Development, Ministry of Justice, Ministry of Economic Development, State Special Communication Service

Support Institution(s): Transparency International Ukraine non-governmental organisation, other civil society institutions and international organisations (by consent); Eidos Centre for Political Studies and Analysis non-governmental organisation, other civil society institutions and international organisations (by consent); Civil society institutions and international organisations (by consent).

Policy Areas

Capacity Building, E-Government, Legislation & Regulation, Media & Telecommunications, Public Service Delivery

IRM Review

IRM Report: Ukraine End-of-Term Report 2016-2018, Ukraine Mid-Term Report 2016-2018

Starred: No

Early Results: Marginal

Design i

Verifiable: Yes

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i

Completion:

Description

Event: Introduction of administrative services provided in electronic form: 1) Extension of the functionality of the unified state portal for administrative services in order to provide administrative services in electronic form; Implementation timeframe: 2016-2018; Entities responsible: Ministry of Economic Development, State Agency for E-governance, other central executive agencies, Regional and Kyiv Municipal State administrations; Partners: Transparency International Ukraine non-governmental organisation, other civil society institutions and international organisations (by consent).; Expected results: Ensuring the: Development of draft regulations on the maintenance procedures and operational requirements of the unified state portal for administrative services and the submission of these drafts in accordance with established procedures for consideration by the Government. Integration of information systems and information resources into the unified state portal for administrative services. Operation of the common platform for the provision of administrative services on the basis of the unified state portal for administrative services. Provision of administrative services in electronic form (complete cycle): in 2016 — 15 services; in 2017 — 20 services; in 2018 — 25 services. 2) 2) Introduction of the unified system for electronic interaction between government information resources.; Implementation timeframe: 2016-2018; Entities responsible: State Agency for E-governance, Ministry of Economic Development, other central and local executive agencies, local government authorities (by consent).; Partners: Eidos Centre for Political Studies and Analysis non-governmental organisation, other civil society institutions and international organisations (by consent).; Expected results: Ensuring the: Development of a draft regulation on electronic interaction between government electronic information resources and submission of the draft in accordance with established procedures for consideration by the Government. Development of software application interfaces for granting access to priority government electronic information resources. Connection to electronic interaction: in 2016 — 10 priority government electronic information resources. in 2017 — 20 priority government electronic information resources. in 2018 — 30 priority government electronic information resources. 3) Introduction of modern tools for the electronic identification of individuals and legal entities.; Implementation timeframe: 2017-2018; Entities responsible: State Agency for E-governance, Ministry of Regional Development, Ministry of Justice, Ministry of Economic Development, State Special Communication Service.; Partners: Civil society institutions and international organisations (by consent).; Expected results: Ensuring the: Development of draft regulations regarding the implementation of the electronic identification of individuals and legal entities in the governmental information and telecommunication systems and submission of the drafts in accordance with established procedures for consideration by the Government (May 2017). Development of the appropriate technological base (June 2018).

IRM End of Term Status Summary

2. Introduce administrative e-services

Commitment Text:

Introduction of administrative services provided in electronic form:

1) Extension of the functionality of the unified state portal for administrative services in order to provide administrative services in electronic form.

Expected results: Development of draft regulations on the maintenance procedures and operational requirements of the unified state portal for administrative services and the submission of these drafts in accordance with established procedures for consideration by the Government. Integration of information systems and information resources into the unified state portal for administrative services. Operation of the common platform for the provision of administrative services on the basis of the unified state portal for administrative services.

Provision of administrative services in electronic form (complete cycle):

in 2016 — 15 services

in 2017 — 20 services

in 2018 — 25 services.

2) Introduction of the unified system for electronic interaction between government information resources.

Expected results: Development of a draft regulation on electronic interaction between government electronic information resources and submission of the draft in accordance with established procedures for consideration by the Government. Development of software application interfaces for granting access to priority government electronic information resources.

Connection to electronic interaction:

in 2016 — 10 priority government electronic information resources

in 2017 — 20 priority government electronic information resources

in 2018 — 30 priority government electronic information resources.

3) Introduction of modern tools for the electronic identification of individuals and legal entities.

Expected results: Development of draft regulations regarding the implementation of the electronic identification of individuals and legal entities in the governmental information and telecommunication systems and submission of the drafts in accordance with established procedures for consideration by the Government (May 2017). Development of the appropriate technological base (June 2018).

Responsible Institutions: Ministry of Economic Development, State Agency for E-governance, other central executive agencies, Regional and Kyiv Municipal State administrations; State Agency for E-governance, Ministry of Economic Development, other central and local executive agencies, local government authorities (by consent); State Agency for E-governance, Ministry of Regional Development, Ministry of Justice, Ministry of Economic Development, State Special Communication Service.

Supporting Institutions: Transparency International Ukraine non-governmental organization, other civil society institutions and international organizations (by consent); Eidos Center for Political Studies and Analysis non-governmental organization, other civil society institutions and international organizations (by consent); Civil society institutions and international organizations (by consent).

Start date: December 2016..                                     End date: August 2018

Commitment Aim:

The commitment seeks to extend the functionality of the Unified State Portal of Administrative Services. The extended functionality includes provision of services in electronic form and a unified system for electronic interaction between government information resources. The extension effort would also involve introducing tools for the electronic identification of individuals and legal entities.

Status

Midterm: Substantial

By midterm this commitment had made substantial progress. The unified portal (http://www.my.gov.ua) was fully active, [26] and as of November 2017, there were 52 services listed on it. [27] The government has issued three key documents on the interoperability of specific government information portals. The first is the decree on electronic interaction between government information resources. [28] Another involves a concept paper on the development of electronic services in Ukraine. [29] The third involves an action plan for the implementation of the concept paper. [30] According to the government’s self-assessment report, it was pilot testing a project on interaction between basic public registries. [31] During this period the government had not developed draft regulations for the electronic identification of individuals and legal entities. For more information, please see the 2016–2018 IRM midterm report. [32]

End of term: Substantial

By September 2018 the Ministry of Economic Development and Trade had made steady progress on this commitment. On 23 May 2018 the Cabinet of Ministers issued decree #395, which advanced work in this area in five ways. The decree extended the functionality of the portal to integrate other public services provied by central and local authorities. It enabled e-identification not only by digital signature, but also by other means of identification. The decree also required the integratation of the digital workflow of state electronic information resources into the e-services portal. It established the responsibilities of the portal owner. And finally, the decree clarified the procedures for government agencies entering information into the portal. [33] The government provided cybersecurity protection for the portal, which was licensed by the State Special Communication Service. [34] The government also adjusted the website for easier use by people with poor eyesight. Futhermore, according to the ministry representative, the government intergrated three new services to the portal. These included one from the Ministry of Finance, one from the State Committee on Television and Radio, and one from the Ministry of Social Policy. The government also signed agreements with eight state agencies for further cooperation. [35] According to the government, the Unified State Portal of Administrative Services [36] allows citizens to obtain 34 services online (out of the targeted 60). It also provides legal and practical information on 1,000 services, 44 government agencies, and 750 administrative service centers. In addition, the portal directs users to 30 e-services on other government websites. [37]

There has been progress in the introduction of the unified system for electronic interaction between government information resources. On 10 May 2018 the government adopted decree #357. That decree introduced technical procedures for the electronic interaction between government information resources. [38] An expert who works for the EGOV4UKRAINE project, aimed at implementing e-governance reform, noted that the government and its partners are developing a Trembita information system. Trembita would provide a unified system for electronic interaction between government information resources. [39] The government planned to complete its cybersecurity component by the end of 2018. [40] The government reported that it had launched a pilot project of electronic interaction between all planned government information resources. [41]

According to the government, a user can register on the e-services portal using their BankID from the National Bank of Ukraine. The government is also conducting a pilot project testing the MobileID identification format. [42]

Overall, the government has begun to offer the planned number of e-services at the Unified State Portal of Administrative Services. However, the unified system for electronic interaction between government information resources has not been launched in a fully operational mode. Also, the tools for the modern electronic identification of individuals and legal entities need to be introduced more widely.

Did It Open Government?

Access to Information: Marginal

As written, this commitment was not directly relevant to core OGP values. However, as implemented, it has positively influenced access to information. Through the aggregation of various e-services, the portal facilitates easier searching and filing. Such efforts led to marginal change in improving access to information on provided e-services.

Carried Forward

When this report was written, the government had not yet published the next action plan. It is not clear if the government carried this commitment forward. For next steps, the Ministry of Economic Development and Trade and the State Agency for E-Governance could focus on developing draft regulations for the electronic identification of individuals and legal entities. These bodies could also ensure that BankID and MobileID can be used as alternative means of identification for obtaining public services. The ministry could develop an interactive guide for users explaining which services match their requests. The State Agency for E-Governance could announce the next priority services to be digitized and launch an awareness-raising campaign for citizens about e-services.

[26] Unified State Portal of Administrative Services, http://www.my.gov.ua.

[27] Ibid.

[28] “The Resolution of the Cabinet of Ministers on 8 September 2016 #606,” the Legislation of Ukraine, the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon5.rada.gov.ua/laws/show/606-2016-%D0%BF.

[29] “The Resolution of the Cabinet of Ministers on 16 November 2016 #918-p,” the Legislation of Ukraine, the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon5.rada.gov.ua/laws/show/918-2016-%D1%80.

[30] “The Resolution of the Cabinet of Ministers on 14 June 2017 #394-p,” the Government Portal, Unified Web-Portal of Executive Authorities of Ukraine, https://www.kmu.gov.ua/ua/npas/250069939.

[31] “The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,” Civil Society and Authorities: Governmental Website, accessed 13 September 2017 (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc.

[32] “Ukraine Mid-Term Report 2016–2018,” Open Government Partnership, https://www.opengovpartnership.org/sites/default/files/Ukraine_Mid-Term_Report_2016-2018_EN.pdf

[33] “Cabinet of Ministers of Ukraine. The Regulation on 23 May 2018 #395, The Government Portal,” Unified Web-Portal of Executive Authorities of Ukraine, https://www.kmu.gov.ua/ua/npas/pro-vnesennya-zmin-do-poryadku-vedennya-yedinogo-derzhavnogo-portalu-administrativnih-poslug.

[34] “About,” Unified State Portal of Administrative Services, http://www.my.gov.ua.

[35] Victoria Herasymovych (Ministry of Economic Development and Trade of Ukraine), interview with IRM researcher, 15 August 2018.

[36] Unified State Portal of Administrative Services, http://www.my.gov.ua.

[37] Victoria Herasymovych (Ministry of Economic Development and Trade of Ukraine), interview with IRM researcher, 15 August 2018.

[38] “Cabinet of Ministers of Ukraine. The Regulation on 10 May 2018 #357,” the Verkhovna Rada of Ukraine: The Official Web-Portal,  http://zakon.rada.gov.ua/laws/show/357-2018-%D0%BF.

[39] Victor Tymoshchuk (Center of Policy and Legal Reform), interview with IRM researcher, 9 August 2018.

[40] Victor Tymoshchuk (Center of Policy and Legal Reform), communication with IRM researcher, 18 October 2018.

[41] “The Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership initiative in 2016–2018,” the Secretariat of the Cabinet of Ministers of Ukraine. https://www.kmu.gov.ua/storage/app/media/17-civik-2018/partnerstvo/zvit_OGP%202016-2018.doc

[42] Ibid.

Ukraine's Commitments

  1. Infrastructure Data Portal

    UA0070, 2018, E-Government

  2. Open Standard for e-System

    UA0071, 2018, E-Government

  3. Ensuring Openness and Transparency of Selling Public Assets and Property

    UA0072, 2018, E-Government

  4. Transparency in Public Procurement (Prozorro)

    UA0073, 2018, E-Government

  5. Awarenss Raising About Social and Economic Development

    UA0074, 2018, Aid

  6. e-Calls for Proposals to Support CSOs

    UA0075, 2018, Civic Space

  7. Beneficial Ownership Registry

    UA0076, 2018, Beneficial Ownership

  8. Anti-Corruption Training

    UA0077, 2018, Anti-Corruption Institutions

  9. Publishing Environmental Information

    UA0078, 2018, E-Government

  10. Database of Natural Resources

    UA0079, 2018, E-Government

  11. Interactive Map of Mines

    UA0080, 2018, E-Government

  12. Priority Electronic Services

    UA0081, 2018, Citizenship and Immigration

  13. Online Platform for Executive Bodies and CSOs

    UA0082, 2018, Civic Space

  14. EITI Online Data

    UA0083, 2018, E-Government

  15. Electronic Resources for Education

    UA0084, 2018, E-Government

  16. Online Verification of Education Certificates

    UA0085, 2018, E-Government

  17. Free Access to National Repository for Academic Texts

    UA0086, 2018, E-Government

  18. Administrative Service Decentrilisation and Improvement

    UA0057, 2016, Capacity Building

  19. United State Portal Extension; Electronic Government Information Services Unification; Modern Tools for Electronic Identification

    UA0058, 2016, Capacity Building

  20. System for Entities Performing Government Functions

    UA0059, 2016, Capacity Building

  21. Free Urban Planning Documentation

    UA0060, 2016, E-Government

  22. Beneficial Ownership Verification System

    UA0061, 2016, Beneficial Ownership

  23. CoST Beneficial Ownership Standards

    UA0062, 2016, E-Government

  24. Transpartent Budget System

    UA0063, 2016,

  25. Starred commitment Open Public Procurement

    UA0064, 2016, Capacity Building

  26. Starred commitment Extractive Industries Transparency Initiative

    UA0065, 2016, Extractive Industries

  27. Environmental Public Monitoring

    UA0066, 2016, Environment and Climate

  28. Community Policing System

    UA0067, 2016, Education

  29. Draft Law on Public Consultations

    UA0068, 2016, Legislation & Regulation

  30. Development of E-Democracy.

    UA0069, 2016,

  31. Improve Government Rules on CSO Involvement

    UA0031, 2014, E-Government

  32. Financing of Charities

    UA0032, 2014, Civic Space

  33. Not-For-Profit Status for CSOs

    UA0033, 2014, Civic Space

  34. Public Participation Law

    UA0034, 2014, E-Government

  35. Establishing Rules on Processing Official Information

    UA0035, 2014, E-Government

  36. Access to Urban Planning Documents

    UA0036, 2014, E-Government

  37. Starred commitment Access to Communist-Era Archives

    UA0037, 2014, Legislation & Regulation

  38. Starred commitment Draft Law on Open Data

    UA0038, 2014, Legislation & Regulation

  39. Starred commitment Supervisory Mechanism for the Right to Information

    UA0039, 2014, Legislation & Regulation

  40. Compliance with EITI

    UA0040, 2014, Extractive Industries

  41. Monitoring of Infrastructure Projects

    UA0041, 2014, Anti-Corruption Institutions

  42. Adopt Regional Anti-Corruption Programmes

    UA0042, 2014, Anti-Corruption Institutions

  43. Corruption Risk Assessment Methodology

    UA0043, 2014, Anti-Corruption Institutions

  44. Starred commitment Asset Disclosure on a Single Web Portal

    UA0044, 2014, Asset Disclosure

  45. Law on Administrative Procedure

    UA0045, 2014, Legislation & Regulation

  46. Law on Streamlining Payment of Administrative Fees

    UA0046, 2014, E-Government

  47. Administrative Services Portal

    UA0047, 2014, E-Government

  48. Draft Law on Decentralisation of Administrative Services

    UA0048, 2014, Legislation & Regulation

  49. Draft Law on Social Services

    UA0049, 2014, E-Government

  50. e-Government Laws

    UA0050, 2014, E-Government

  51. Electronic Readiness Assessment

    UA0051, 2014, E-Government

  52. Government Regulations on Open Data

    UA0052, 2014, E-Government

  53. Electronic Democracy Development Roadmap

    UA0053, 2014, E-Government

  54. Open Budget Initiatives

    UA0054, 2014, E-Government

  55. e-Petitions

    UA0055, 2014, E-Government

  56. e-Governance Training for Local Government

    UA0056, 2014, Capacity Building

  57. Laws on Public Participation

    UA0001, 2012, Civic Space

  58. Amendments to the Law on Community Associations

    UA0002, 2012, Civic Space

  59. Amendments to Resolutions on Collaboration with Civil Society

    UA0003, 2012, E-Government

  60. Training for Public Servants on Consultations

    UA0004, 2012, Capacity Building

  61. Harmonisation of Access to Information Laws

    UA0005, 2012, E-Government

  62. By-Laws on Access to Information

    UA0006, 2012, Legislation & Regulation

  63. Guidelines for Classifying Data

    UA0007, 2012, Public Participation

  64. Public Information Recording Systems

    UA0008, 2012, Records Management

  65. Law on Public Broadcasting

    UA0009, 2012, Civic Space

  66. Public Access to Information in State Registers

    UA0010, 2012, E-Government

  67. Starred commitment Extractive Industries Transparency Initiative

    UA0011, 2012, E-Government

  68. Law for Controlling Declarations of Public Servants

    UA0012, 2012, Asset Disclosure

  69. Public Declarations of Officials’ Assets

    UA0013, 2012, Asset Disclosure

  70. Guidelines on Conflicts of Interest

    UA0014, 2012, Conflicts of Interest

  71. Updated Anti-Corruption Laws

    UA0015, 2012, E-Government

  72. Regional Anti-Corruption Programmes

    UA0016, 2012, E-Government

  73. Law on Competitive e-Government Procurement

    UA0017, 2012, E-Government

  74. Starred commitment Administrative Services Reforms

    UA0018, 2012, E-Government

  75. Electronic Access to Administrative Services

    UA0019, 2012, E-Government

  76. Governmental Web Portal of Administrative Services

    UA0020, 2012, E-Government

  77. Administrative Services in a Digital Format

    UA0021, 2012,

  78. Starred commitment Regional Administrative Service Centres

    UA0022, 2012, Public Service Delivery

  79. Programme for Promotion of e-Government

    UA0023, 2012, E-Government

  80. Electronic Collaboration Between Executive Agencies

    UA0024, 2012,

  81. Web-Based Petitions System

    UA0025, 2012,

  82. One Stop Shop for e-Reporting

    UA0026, 2012, E-Government

  83. e-Region Pilot Project

    UA0027, 2012, E-Government

  84. Network of e-Government Practitioners

    UA0028, 2012, Public Participation

  85. Public Libraries as Bridges Towards e-Governance

    UA0029, 2012, E-Government

  86. e-Government Knowledge Management Portal

    UA0030, 2012,