United State Portal Extension; Electronic Government Information Services Unification; Modern Tools for Electronic Identification (UA0058)
Overview
At-a-Glance
Action Plan: Ukraine Third National Action Plan 2016-2018
Action Plan Cycle: 2016
Status: Inactive
Institutions
Lead Institution: Ministry of Economic Development, State Agency for E-governance, other central executive agencies, Regional and Kyiv Municipal State administrations; State Agency for E-governance, Ministry of Economic Development, other central and local executive agencies, local government authorities (by consent); State Agency for E-governance, Ministry of Regional Development, Ministry of Justice, Ministry of Economic Development, State Special Communication Service
Support Institution(s): Transparency International Ukraine non-governmental organisation, other civil society institutions and international organisations (by consent); Eidos Centre for Political Studies and Analysis non-governmental organisation, other civil society institutions and international organisations (by consent); Civil society institutions and international organisations (by consent).
Policy Areas
Capacity Building, E-Government, Legislation & Regulation, Media & Telecommunications, Public Service DeliveryIRM Review
IRM Report: Ukraine End-of-Term Report 2016-2018, Ukraine Mid-Term Report 2016-2018
Starred: No
Early Results: Marginal
Design i
Verifiable: Yes
Relevant to OGP Values: Not Relevant
Implementation i
Description
Event: Introduction of administrative services provided in electronic form: 1) Extension of the functionality of the unified state portal for administrative services in order to provide administrative services in electronic form; Implementation timeframe: 2016-2018; Entities responsible: Ministry of Economic Development, State Agency for E-governance, other central executive agencies, Regional and Kyiv Municipal State administrations; Partners: Transparency International Ukraine non-governmental organisation, other civil society institutions and international organisations (by consent).; Expected results: Ensuring the: Development of draft regulations on the maintenance procedures and operational requirements of the unified state portal for administrative services and the submission of these drafts in accordance with established procedures for consideration by the Government. Integration of information systems and information resources into the unified state portal for administrative services. Operation of the common platform for the provision of administrative services on the basis of the unified state portal for administrative services. Provision of administrative services in electronic form (complete cycle): in 2016 — 15 services; in 2017 — 20 services; in 2018 — 25 services. 2) 2) Introduction of the unified system for electronic interaction between government information resources.; Implementation timeframe: 2016-2018; Entities responsible: State Agency for E-governance, Ministry of Economic Development, other central and local executive agencies, local government authorities (by consent).; Partners: Eidos Centre for Political Studies and Analysis non-governmental organisation, other civil society institutions and international organisations (by consent).; Expected results: Ensuring the: Development of a draft regulation on electronic interaction between government electronic information resources and submission of the draft in accordance with established procedures for consideration by the Government. Development of software application interfaces for granting access to priority government electronic information resources. Connection to electronic interaction: in 2016 — 10 priority government electronic information resources. in 2017 — 20 priority government electronic information resources. in 2018 — 30 priority government electronic information resources. 3) Introduction of modern tools for the electronic identification of individuals and legal entities.; Implementation timeframe: 2017-2018; Entities responsible: State Agency for E-governance, Ministry of Regional Development, Ministry of Justice, Ministry of Economic Development, State Special Communication Service.; Partners: Civil society institutions and international organisations (by consent).; Expected results: Ensuring the: Development of draft regulations regarding the implementation of the electronic identification of individuals and legal entities in the governmental information and telecommunication systems and submission of the drafts in accordance with established procedures for consideration by the Government (May 2017). Development of the appropriate technological base (June 2018).
IRM End of Term Status Summary
2. Introduce administrative e-services
Commitment Text:
Introduction of administrative services provided in electronic form:
1) Extension of the functionality of the unified state portal for administrative services in order to provide administrative services in electronic form.
Expected results: Development of draft regulations on the maintenance procedures and operational requirements of the unified state portal for administrative services and the submission of these drafts in accordance with established procedures for consideration by the Government. Integration of information systems and information resources into the unified state portal for administrative services. Operation of the common platform for the provision of administrative services on the basis of the unified state portal for administrative services.
Provision of administrative services in electronic form (complete cycle):
in 2016 — 15 services
in 2017 — 20 services
in 2018 — 25 services.
2) Introduction of the unified system for electronic interaction between government information resources.
Expected results: Development of a draft regulation on electronic interaction between government electronic information resources and submission of the draft in accordance with established procedures for consideration by the Government. Development of software application interfaces for granting access to priority government electronic information resources.
Connection to electronic interaction:
in 2016 — 10 priority government electronic information resources
in 2017 — 20 priority government electronic information resources
in 2018 — 30 priority government electronic information resources.
3) Introduction of modern tools for the electronic identification of individuals and legal entities.
Expected results: Development of draft regulations regarding the implementation of the electronic identification of individuals and legal entities in the governmental information and telecommunication systems and submission of the drafts in accordance with established procedures for consideration by the Government (May 2017). Development of the appropriate technological base (June 2018).
Responsible Institutions: Ministry of Economic Development, State Agency for E-governance, other central executive agencies, Regional and Kyiv Municipal State administrations; State Agency for E-governance, Ministry of Economic Development, other central and local executive agencies, local government authorities (by consent); State Agency for E-governance, Ministry of Regional Development, Ministry of Justice, Ministry of Economic Development, State Special Communication Service.
Supporting Institutions: Transparency International Ukraine non-governmental organization, other civil society institutions and international organizations (by consent); Eidos Center for Political Studies and Analysis non-governmental organization, other civil society institutions and international organizations (by consent); Civil society institutions and international organizations (by consent).
Start date: December 2016.. End date: August 2018
Commitment Aim:
The commitment seeks to extend the functionality of the Unified State Portal of Administrative Services. The extended functionality includes provision of services in electronic form and a unified system for electronic interaction between government information resources. The extension effort would also involve introducing tools for the electronic identification of individuals and legal entities.
Status
Midterm: Substantial
By midterm this commitment had made substantial progress. The unified portal (http://www.my.gov.ua) was fully active, [26] and as of November 2017, there were 52 services listed on it. [27] The government has issued three key documents on the interoperability of specific government information portals. The first is the decree on electronic interaction between government information resources. [28] Another involves a concept paper on the development of electronic services in Ukraine. [29] The third involves an action plan for the implementation of the concept paper. [30] According to the government’s self-assessment report, it was pilot testing a project on interaction between basic public registries. [31] During this period the government had not developed draft regulations for the electronic identification of individuals and legal entities. For more information, please see the 2016–2018 IRM midterm report. [32]
End of term: Substantial
By September 2018 the Ministry of Economic Development and Trade had made steady progress on this commitment. On 23 May 2018 the Cabinet of Ministers issued decree #395, which advanced work in this area in five ways. The decree extended the functionality of the portal to integrate other public services provied by central and local authorities. It enabled e-identification not only by digital signature, but also by other means of identification. The decree also required the integratation of the digital workflow of state electronic information resources into the e-services portal. It established the responsibilities of the portal owner. And finally, the decree clarified the procedures for government agencies entering information into the portal. [33] The government provided cybersecurity protection for the portal, which was licensed by the State Special Communication Service. [34] The government also adjusted the website for easier use by people with poor eyesight. Futhermore, according to the ministry representative, the government intergrated three new services to the portal. These included one from the Ministry of Finance, one from the State Committee on Television and Radio, and one from the Ministry of Social Policy. The government also signed agreements with eight state agencies for further cooperation. [35] According to the government, the Unified State Portal of Administrative Services [36] allows citizens to obtain 34 services online (out of the targeted 60). It also provides legal and practical information on 1,000 services, 44 government agencies, and 750 administrative service centers. In addition, the portal directs users to 30 e-services on other government websites. [37]
There has been progress in the introduction of the unified system for electronic interaction between government information resources. On 10 May 2018 the government adopted decree #357. That decree introduced technical procedures for the electronic interaction between government information resources. [38] An expert who works for the EGOV4UKRAINE project, aimed at implementing e-governance reform, noted that the government and its partners are developing a Trembita information system. Trembita would provide a unified system for electronic interaction between government information resources. [39] The government planned to complete its cybersecurity component by the end of 2018. [40] The government reported that it had launched a pilot project of electronic interaction between all planned government information resources. [41]
According to the government, a user can register on the e-services portal using their BankID from the National Bank of Ukraine. The government is also conducting a pilot project testing the MobileID identification format. [42]
Overall, the government has begun to offer the planned number of e-services at the Unified State Portal of Administrative Services. However, the unified system for electronic interaction between government information resources has not been launched in a fully operational mode. Also, the tools for the modern electronic identification of individuals and legal entities need to be introduced more widely.
Did It Open Government?
Access to Information: Marginal
As written, this commitment was not directly relevant to core OGP values. However, as implemented, it has positively influenced access to information. Through the aggregation of various e-services, the portal facilitates easier searching and filing. Such efforts led to marginal change in improving access to information on provided e-services.
Carried Forward
When this report was written, the government had not yet published the next action plan. It is not clear if the government carried this commitment forward. For next steps, the Ministry of Economic Development and Trade and the State Agency for E-Governance could focus on developing draft regulations for the electronic identification of individuals and legal entities. These bodies could also ensure that BankID and MobileID can be used as alternative means of identification for obtaining public services. The ministry could develop an interactive guide for users explaining which services match their requests. The State Agency for E-Governance could announce the next priority services to be digitized and launch an awareness-raising campaign for citizens about e-services.
[26] Unified State Portal of Administrative Services, http://www.my.gov.ua.
[27] Ibid.
[28] “The Resolution of the Cabinet of Ministers on 8 September 2016 #606,” the Legislation of Ukraine, the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon5.rada.gov.ua/laws/show/606-2016-%D0%BF.
[29] “The Resolution of the Cabinet of Ministers on 16 November 2016 #918-p,” the Legislation of Ukraine, the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon5.rada.gov.ua/laws/show/918-2016-%D1%80.
[30] “The Resolution of the Cabinet of Ministers on 14 June 2017 #394-p,” the Government Portal, Unified Web-Portal of Executive Authorities of Ukraine, https://www.kmu.gov.ua/ua/npas/250069939.
[31] “The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,” Civil Society and Authorities: Governmental Website, accessed 13 September 2017 (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc.
[32] “Ukraine Mid-Term Report 2016–2018,” Open Government Partnership, https://www.opengovpartnership.org/documents/ukraine-mid-term-report-2016-2018-year-1/
[33] “Cabinet of Ministers of Ukraine. The Regulation on 23 May 2018 #395, The Government Portal,” Unified Web-Portal of Executive Authorities of Ukraine, https://www.kmu.gov.ua/ua/npas/pro-vnesennya-zmin-do-poryadku-vedennya-yedinogo-derzhavnogo-portalu-administrativnih-poslug.
[34] “About,” Unified State Portal of Administrative Services, http://www.my.gov.ua.
[35] Victoria Herasymovych (Ministry of Economic Development and Trade of Ukraine), interview with IRM researcher, 15 August 2018.
[36] Unified State Portal of Administrative Services, http://www.my.gov.ua.
[37] Victoria Herasymovych (Ministry of Economic Development and Trade of Ukraine), interview with IRM researcher, 15 August 2018.
[38] “Cabinet of Ministers of Ukraine. The Regulation on 10 May 2018 #357,” the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon.rada.gov.ua/laws/show/357-2018-%D0%BF.
[39] Victor Tymoshchuk (Center of Policy and Legal Reform), interview with IRM researcher, 9 August 2018.
[40] Victor Tymoshchuk (Center of Policy and Legal Reform), communication with IRM researcher, 18 October 2018.
[41] “The Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership initiative in 2016–2018,” the Secretariat of the Cabinet of Ministers of Ukraine. https://www.kmu.gov.ua/storage/app/media/17-civik-2018/partnerstvo/zvit_OGP%202016-2018.doc
[42] Ibid.
Commitments
-
Infrastructure Data Portal
UA0070, 2018, E-Government
-
Open Standard for e-System
UA0071, 2018, E-Government
-
Ensuring Openness and Transparency of Selling Public Assets and Property
UA0072, 2018, E-Government
-
Transparency in Public Procurement (Prozorro)
UA0073, 2018, E-Government
-
Awarenss Raising About Social and Economic Development
UA0074, 2018, Aid
-
e-Calls for Proposals to Support CSOs
UA0075, 2018, Civic Space
-
Beneficial Ownership Registry
UA0076, 2018, Beneficial Ownership
-
Anti-Corruption Training
UA0077, 2018, Anti-Corruption Institutions
-
Publishing Environmental Information
UA0078, 2018, E-Government
-
Database of Natural Resources
UA0079, 2018, E-Government
-
Interactive Map of Mines
UA0080, 2018, E-Government
-
Priority Electronic Services
UA0081, 2018, Citizenship and Immigration
-
Online Platform for Executive Bodies and CSOs
UA0082, 2018, Civic Space
-
EITI Online Data
UA0083, 2018, E-Government
-
Electronic Resources for Education
UA0084, 2018, E-Government
-
Online Verification of Education Certificates
UA0085, 2018, E-Government
-
Free Access to National Repository for Academic Texts
UA0086, 2018, E-Government
-
Administrative Service Decentrilisation and Improvement
UA0057, 2016, Capacity Building
-
United State Portal Extension; Electronic Government Information Services Unification; Modern Tools for Electronic Identification
UA0058, 2016, Capacity Building
-
System for Entities Performing Government Functions
UA0059, 2016, Capacity Building
-
Free Urban Planning Documentation
UA0060, 2016, E-Government
-
Beneficial Ownership Verification System
UA0061, 2016, Beneficial Ownership
-
CoST Beneficial Ownership Standards
UA0062, 2016, E-Government
-
Transpartent Budget System
UA0063, 2016,
-
Open Public Procurement
UA0064, 2016, Capacity Building
-
Extractive Industries Transparency Initiative
UA0065, 2016, Extractive Industries
-
Environmental Public Monitoring
UA0066, 2016, Environment and Climate
-
Community Policing System
UA0067, 2016, Education
-
Draft Law on Public Consultations
UA0068, 2016, Legislation & Regulation
-
Development of E-Democracy.
UA0069, 2016, Money in Politics
-
Improve Government Rules on CSO Involvement
UA0031, 2014, E-Government
-
Financing of Charities
UA0032, 2014, Civic Space
-
Not-For-Profit Status for CSOs
UA0033, 2014, Civic Space
-
Public Participation Law
UA0034, 2014, E-Government
-
Establishing Rules on Processing Official Information
UA0035, 2014, E-Government
-
Access to Urban Planning Documents
UA0036, 2014, E-Government
-
Access to Communist-Era Archives
UA0037, 2014, Legislation & Regulation
-
Draft Law on Open Data
UA0038, 2014, Legislation & Regulation
-
Supervisory Mechanism for the Right to Information
UA0039, 2014, Legislation & Regulation
-
Compliance with EITI
UA0040, 2014, Extractive Industries
-
Monitoring of Infrastructure Projects
UA0041, 2014, Anti-Corruption Institutions
-
Adopt Regional Anti-Corruption Programmes
UA0042, 2014, Anti-Corruption Institutions
-
Corruption Risk Assessment Methodology
UA0043, 2014, Anti-Corruption Institutions
-
Asset Disclosure on a Single Web Portal
UA0044, 2014, Asset Disclosure
-
Law on Administrative Procedure
UA0045, 2014, Legislation & Regulation
-
Law on Streamlining Payment of Administrative Fees
UA0046, 2014, E-Government
-
Administrative Services Portal
UA0047, 2014, E-Government
-
Draft Law on Decentralisation of Administrative Services
UA0048, 2014, Legislation & Regulation
-
Draft Law on Social Services
UA0049, 2014, E-Government
-
e-Government Laws
UA0050, 2014, E-Government
-
Electronic Readiness Assessment
UA0051, 2014, E-Government
-
Government Regulations on Open Data
UA0052, 2014, E-Government
-
Electronic Democracy Development Roadmap
UA0053, 2014, E-Government
-
Open Budget Initiatives
UA0054, 2014, E-Government
-
e-Petitions
UA0055, 2014, E-Government
-
e-Governance Training for Local Government
UA0056, 2014, Capacity Building
-
Laws on Public Participation
UA0001, 2012, Civic Space
-
Amendments to the Law on Community Associations
UA0002, 2012, Civic Space
-
Amendments to Resolutions on Collaboration with Civil Society
UA0003, 2012, E-Government
-
Training for Public Servants on Consultations
UA0004, 2012, Capacity Building
-
Harmonisation of Access to Information Laws
UA0005, 2012, E-Government
-
By-Laws on Access to Information
UA0006, 2012, Legislation & Regulation
-
Guidelines for Classifying Data
UA0007, 2012, Public Participation
-
Public Information Recording Systems
UA0008, 2012, Records Management
-
Law on Public Broadcasting
UA0009, 2012, Civic Space
-
Public Access to Information in State Registers
UA0010, 2012, E-Government
-
Extractive Industries Transparency Initiative
UA0011, 2012, E-Government
-
Law for Controlling Declarations of Public Servants
UA0012, 2012, Asset Disclosure
-
Public Declarations of Officials’ Assets
UA0013, 2012, Asset Disclosure
-
Guidelines on Conflicts of Interest
UA0014, 2012, Conflicts of Interest
-
Updated Anti-Corruption Laws
UA0015, 2012, E-Government
-
Regional Anti-Corruption Programmes
UA0016, 2012, E-Government
-
Law on Competitive e-Government Procurement
UA0017, 2012, E-Government
-
Administrative Services Reforms
UA0018, 2012, E-Government
-
Electronic Access to Administrative Services
UA0019, 2012, E-Government
-
Governmental Web Portal of Administrative Services
UA0020, 2012, E-Government
-
Administrative Services in a Digital Format
UA0021, 2012,
-
Regional Administrative Service Centres
UA0022, 2012, Public Service Delivery
-
Programme for Promotion of e-Government
UA0023, 2012, E-Government
-
Electronic Collaboration Between Executive Agencies
UA0024, 2012,
-
Web-Based Petitions System
UA0025, 2012,
-
One Stop Shop for e-Reporting
UA0026, 2012, E-Government
-
e-Region Pilot Project
UA0027, 2012, E-Government
-
Network of e-Government Practitioners
UA0028, 2012, Public Participation
-
Public Libraries as Bridges Towards e-Governance
UA0029, 2012, E-Government
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e-Government Knowledge Management Portal
UA0030, 2012,