Inception Report – Action plan – Semarang, Indonesia, 2021 – 2023
- Action Plan: Action plan – Semarang, Indonesia, 2021 – 2023
Overview
Name of Evaluator
M. Luthfi Eko Nugroho
Member Name
Semarang, Indonesia
Action PlanAction plans are at the core of a government’s participation in OGP. They are the product of a co-creation process in which government and civil society jointly develop commitments to open governmen... Title
Action plan – Semarang, Indonesia, 2021 – 2023
Section 1.
Compliance with
co-creation requirements
1.1 Does a forum exist?
Yes
Provide a brief explanation of your answer:
The OGP Forum in Semarang City is multi-stakeholder, with discussions on developing the action plan involving representatives from both government and non-governmental organizations, including:
- Semarang City Regional Development Planning Agency (Bappeda)
- Semarang City Communication and Information Service (Diskominfo)
- Semarang City Health Service
- Semarang City Cooperatives Service (Dinkop)
- Regional Cooperation and Autonomy Division of the Semarang City Regional Secretary
- TI Indonesia
- Pattiro Semarang
This forum was formed to facilitate coordination and collaboration in preparing action plans and implementing Semarang’s open government commitments.
Provide evidence for your answer:
1.1-INVITATION-SEMARANG-OGP-LOCAL-ACTION-PLAN.pdf
1.1-MAYORs-DECREE-SEMARANG-OGP-TEAM.pdf
1.2 Is the forum multi-stakeholder?
Yes
Provide a brief explanation of your answer:
OGP prioritizes the participation of non-governmental organizations and interested citizens in the development, process, and implementation of local government action plans. The OGP forum invites and engages all other non-governmental stakeholders to participate in the process and implementation of action plans. We also have the Musrenbang (Regional Development Planning Forum), a forum for the participation of multiple civil society stakeholders, providing a broader perspective on what should be planned and implemented in the Semarang City community.
Provide evidence for your answer:
1.2-INVITATION-IMPLEMENTATION-AND-EVALUATION-OGP-LOCAL-ACTION-PLAN.pdf
1.2-PHOTO-CSO-AND-OPDs-MEETING.pdf
1.3 Does the forum hold at least one meeting with civil society and non-governmental stakeholders during the co-creation of the action plan?
Yes
Provide a brief explanation of your answer:
The Semarang City Local OGP Co-Creation Forum held a series of meetings involving several stakeholders, both from Semarang City Regional Apparatus Organizations (OPD), CSOs, and other agencies involved, starting from the Semarang Local OGP commitmentOGP commitments are promises for reform co-created by governments and civil society and submitted as part of an action plan. Commitments typically include a description of the problem, concrete action... planning meeting, action plan preparation meeting, coordination and consultation meeting for regional apparatus, and other OGP Co-Creation-related meetings. Meetings with civil society and stakeholders were conducted through coordination meetings, formal or informal discussions/meetings via Zoom or WhatsApp Group and/or in public consultation meetings/Musrenbang.
Provide evidence for your answer:
1.3-WAG-Semarang-OGP.jpeg
1.3-FLYER-MUSRENBANG-2020.jpg
1.4 Has the action plan been endorsed by the stakeholders of the forum or steering committeeThe Steering Committee is OGP’s executive decision-making body. Its role is to develop, promote and safeguard OGP’s values, principles and interests; establish OGP’s core ideas, policies, and ru.../group?
Yes
Provide a brief explanation of your answer:
The Local OGP Action Plan of the City of Semarang is an action plan jointly prepared by the Regional Government Organizations of the Semarang City Government (OPD) and Civil Society Organizations (CSOs). Once the Action Plan has been jointly formulated, the commitment is formally submitted and signed by the Mayor, who subsequently issues the Mayor of Semarang’s Decree on the establishment of the OGP Team of the City of Semarang.
Provide evidence for your answer:
Section 2.
Recommended practices
in co-creation
2.1 Does the government maintain a Local OGP website or webpage on a government website where information on the OGP Local process (co-creation and implementation) is proactively published?
Yes
Provide a brief explanation of your answer:
Publication and documentation are crucial for conveying and disseminating information. We don’t yet have a dedicated website for local OGP. However, all websites and social media platforms owned by the Semarang City Government feature government transparencyAccording to OGP’s Articles of Governance, transparency occurs when “government-held information (including on activities and decisions) is open, comprehensive, timely, freely available to the pub... More, and we also have a website where all government transparency information is available, namely, “Semarang Satu Data.”
Provide evidence for your answer:
2.1-Screenshot-Instagram.png
2.1-Screenshot-Submit-OGP.png
2.1-Screenshot-Website-Bagian-Kerjasama-dan-Otda.png
2.2 Did the government provide information to stakeholders in advance to facilitate informed and prepared participation in the co-creation processCollaboration between government, civil society and other stakeholders (e.g., citizens, academics, private sector) is at the heart of the OGP process. Participating governments must ensure that a dive...?
Yes
Provide a brief explanation of your answer:
Since the beginning of the co-creation process, the Semarang City Government has involved all stakeholders, including regional government agencies (OPD) and civil society organizations (CSOs), each preparing information and preparing to participate in the co-creation process. During our internal program consolidation activities, we also created a WhatsApp group for the Semarang City Government Local OGP as a communication tool for sending invitations and sharing information.
Provide evidence for your answer:
2.2-SOME-INVITATION-MEETING-2020-2021.pdf
2.2-WA-GROUP.jpeg
2.2-WA-GROUP-OGP-SEMARANG.jpeg
2.3 Did the government ensure that any interested member of the public could make inputs into the action plan and observe or have access to decision-making documentation?
Yes
Provide a brief explanation of your answer:
The government is very open to suggestions from stakeholders. A WhatsApp discussion group, the Semarang OGP Group, is also available for stakeholders who wish to provide intensive input regarding the implementation of the Semarang City OGP. Furthermore, at the final session of the Musrenbang (Regional Development Planning Forum), the public and stakeholders were given the opportunity to have an open discussion to provide input on future city development planning.
Provide evidence for your answer:
2.3-WhatsApp Group.jpeg
2.3-MUSRENBANG-DOCUMENTATION.jpg
2.4 Did the government proactively report back or provide written feedback to stakeholders on how their contributions were considered during the creation of the action plan?
Yes
Provide a brief explanation of your answer:
The Semarang City Government stated that it is proactive in responding to input from various stakeholders. This input will also be taken into account through monitoring and evaluation of program progress, including planning and implementation.
Provide evidence for your answer:
2.4-INVITATION-IMPLEMENTATION-AND-EVALUATION-OGP-LOCAL-ACTION-PLAN-com_compressed-Copy.pdf
2.4-PHOTO-WORKSHOP-IMPLEMENTATION-AND-EVALUATION.pdf
2.2-WA-GROUP-OGP-SEMARANG1.jpeg
2.5 Was there an iterative dialogue and shared ownership between government and non-governmental stakeholders during the decision making process, including setting the agenda?
Yes
Provide a brief explanation of your answer:
In the decision-making process and planning agenda, the OGP Semarang held several discussions with non-governmental stakeholders through formal meetings. Furthermore, to further strengthen collaboration and coordination, the forum also held informal discussions through the Semarang OGP WhatsApp group.
Provide evidence for your answer:
2.5-BEBERAPA-UNDANGAN-RAPAT-2020-2021.pdf
2.5-WAG.jpeg
2.6 Would you consider the forum to be inclusive and diverse?
Moderately
Provide a brief explanation of your answer:
OGP Local Semarang is an inclusive forum, open to everyone, with participation from government, non-governmental organizations, academics, men’s and women’s groups, people with disabilitiesA government is not open unless it is accessible to all, and governments are working to ensure people with disabilities are afforded equitable services and opportunities to participate. Technical spec..., and other vulnerable groups. Semarang City’s action plan also focuses on the participation of vulnerable groups. For example, the Musrenbang (Regional Development Planning Forum) for women and vulnerable groups is being held.
Provide evidence for your answer:
Section 3.
Initial evaluation
of commitments
1 Commitment :
Enhancing Semarang Satu Data (SEMAR SATATA) as Open, Real Time, and Integrated Data Portal.
1.1 Is the commitment verifiable?
Yes
Provide a brief explanation of your answer:
This commitment identifies clear and measurable activities, namely the addition of Digital Economic Analysis Features/menus, Analysis of Regional Economic Inflation Factors based on staple commodity data, and the addition of TTS (Text To Speech) technology that is friendly to people with disabilities. The development of this commitment can be seen directly on the Semarang Satu Data website. This is in line with the National Policy of One Data Indonesia as stipulated through Presidential Regulation Number 39 of 2019 concerning One Data Indonesia. The development of the One Data Information System is integrated with a similar system at the national level through Semarang One Data.
1.2 Does the commitment language/activities clearly justify relevanceAccording to the OGP Articles of Governance, OGP commitments should include a clear open government lens. Specifically, they should advance at least one of the OGP values: transparency, citizen partic... to OGP values?
Yes
Provide a brief explanation of your answer:
This commitment aligns with the following OGP values:
- Transparency: Semarang Satu Data program in Semarang City provides easier, faster, and more open access to development data, public services, and city statistics for the public.
- Public ParticipationGiving citizens opportunities to provide input into government decision-making leads to more effective governance, improved public service delivery, and more equitable outcomes. Technical specificatio... & InclusionOGP participating governments are working to create governments that truly serve all people. Commitments in this area may address persons with disabilities, women and girls, lesbian, gay, bisexual, tr... More: The general public can participate by freely accessing various types of data, providing input on the types of data that must be provided, and consulting on how to utilize the data according to their needs. Data is openly accessible to all groups and is equipped with a text-to-text system to assist people with disabilities in accessing the page.
- Technology and Innovation: Semarang Satu Data utilizes a big data system, integrated OPD databases, and a digital dashboard to facilitate real-time access, accelerate data processing, and improve accuracy. Semarang City also utilizes data for smart city planning, such as flood prediction, digital economic analysis, inflation analysis, RT/RW CCTV analytics, traffic management, and responsive public services. This provides a foundation for evidence-based policy.
1.3 Please select one option that best describes the commitment:
a continuation of ongoing practice in line with existing legislationCreating and passing legislation is one of the most effective ways of ensuring open government reforms have long-lasting effects on government practices. Technical specifications: Act of creating or r..., policies or requirements.
Provide a brief explanation of your answer:
Semarang One Data Commitment is a commitment to the sustainability of data management practices that are in line with the National One Data Indonesia policy in accordance with Presidential RegulationGovernment reformers are developing regulations that enshrine values of transparency, participation, and accountability in government practices. Technical specifications: Act of creating or reforming ... Number 39 of 2019. Because of this, every region in Indonesia implements the One Data policy in its region, but each region usually has its own characteristics according to needs, technological capacity, and local context. Semarang One Data has been integrated with smart cities and digital public services, focusing on typical urban issues, combining sectoral data and spatial data in one system, stronger in multi-party collaboration. Semarang One Data is not just a new innovation, but a consistent implementation of existing regulations and continuously improved practices.
1.4 Please select one option that best describes the commitment:
will result in a change of the rules, practices or policies that govern a policy area, public sector and/or relationship between citizens and is binding or institutionalized across government or specific institution(s).
Provide a brief explanation of your answer:
SEMARSATATA commitment has been strengthened by the enactment of Semarang Mayoral Regulation No. 25 of 2021 concerning the Implementation of One Data Indonesia at the Semarang City Level. This commitment has resulted in data analysis on the digital economy, air quality, waste, population density, traffic density, illegal parking, mask use, and a useful analysis of community factors causing inflation. It has also added a text-to-speech system to encourage participation by vulnerable groups in easily obtaining and utilizing data.
SEMARSATATA promotes the policy-making based on data by providing all information needed. So the decision making can be accurate with data standards from SEMARSATATA
1.5 Are there any recommended changes to the design of the commitment to help improve its implementation?
There is a need to strengthen institutional aspects including governance, human resources, infrastructure, and budgeting to better realize aspirations and achieve meaningful results. Stronger institutions are expected to deliver higher-quality services and ensure the program’s sustainability.
2 Commitment :
Increasing the community participation, especially vulnerable groups (women, children, seniors and people with disabilities) in development planning (Musrenbang)
2.1 Is the commitment verifiable?
Yes
Provide a brief explanation of your answer:
This commitment is verifiable, because this commitment aims to achieve increased participation of vulnerable groups and an increase in the number of vulnerable group proposals accommodated in OPD programs/activities.
2.2 Does the commitment language/activities clearly justify relevance to OGP values?
Yes
Provide a brief explanation of your answer:
This commitment is in line with the following OGP values:
- Public Participation & Inclusion: Musrenbang serves as a forum for citizens, civil society organizations, academics, and the private sectorGovernments are working to open private sector practices as well — including through beneficial ownership transparency, open contracting, and regulating environmental standards. Technical specificat... More to convey aspirations and development proposals at the village, sub-district, and city levels.
This commitment specifically focuses on increasing the participation of vulnerable groups and increasing the number of vulnerable group proposals accommodated in OPD programs/activities.
2.3 Please select one option that best describes the commitment:
a continuation of ongoing practice in line with existing legislation, policies or requirements.
Provide a brief explanation of your answer:
Musrenbang has long been the official mechanism in Indonesia’s development planning system. Its foundation is Law No. 25 of 2004 concerning the National Development Planning System and Minister of Home Affairs Regulation No. 86 of 2017 concerning procedures for planning, controlling, and evaluating regional development. However, its implementation can evolve through innovation or new policies, for example, in this commitment to increasing the participation of vulnerable groups.
2.4 Please select one option that best describes the commitment:
will result in a change of the rules, practices or policies that govern a policy area, public sector and/or relationship between citizens and is binding or institutionalized across government or specific institution(s).
Provide a brief explanation of your answer:
Semarang City’s commitment to increasing the participation and number of vulnerable groups proposed for OPD programs/activities in the Musrenbang will result in tangible changes in regulations, implementation mechanisms, and government-community relations. These changes will be binding and institutionalized to make the development planning process more inclusive, transparent, and sustainable.
2.5 Are there any recommended changes to the design of the commitment to help improve its implementation?
This commitment can be realized if it is supported by the strong desire of various parties and the government’s ability to accommodate it.
3 Commitment :
Providing updated information related to Covid-19 on the website : siagacorona.semarangkota.go.id
3.1 Is the commitment verifiable?
Yes
Provide a brief explanation of your answer:
This commitment identifies improvements in Covid-19 information and data services on the website, such as the addition of data on vaccine availability, BOR (Bed Occupancy Ratio), the availability of Covid-19 drugs, and features to update data and other health services.
3.2 Does the commitment language/activities clearly justify relevance to OGP values?
Yes
Provide a brief explanation of your answer:
This commitments aligned with OGP values:
- Transparency: This website provides real-time public information related to COVID-19 (vaccine data, BOR, medicines, and healthcare services) through a website that is accessible to the public.
- Accountability: By displaying healthcare data and updates, the government provides a platform for the public to monitor the government’s response and assess the availability of healthcare services.
3.3 Please select one option that best describes the commitment:
a continuation of ongoing practice in line with existing legislation, policies or requirements.
Provide a brief explanation of your answer:
This website was initiated as part of efforts to prevent the spread of the coronavirus in Semarang. This commitment continues existing practices and policies, particularly since the beginning of the COVID-19 pandemic. This commitment allows the public to access information anytime and anywhere on the developments in the COVID-19 response in Semarang, including COVID-19 case data, vaccination data, emergency telephone numbers, hospital bed availability, isolation facilities, and other information related to COVID-19 in Semarang.
3.4 Please select one option that best describes the commitment:
is a positive change to a process, practice or policy but will not generate a binding or institutionalized change across government or specific institution(s).
Provide a brief explanation of your answer:
This commitment reinforces existing practices in providing public information related to COVID-19. These activities demonstrate positive changes, such as improved data quality, health information integration, and ease of access for the public, which align with the OGP’s transparency values.
This commitment is not accompanied by formal regulations or institutionally binding policies across government agencies (OPDs), and does not establish permanent obligations beyond the context of the pandemic.
3.5 Are there any recommended changes to the design of the commitment to help improve its implementation?
No specific changes are necessary. Instead, this service needs to be socialized to the public so that the website’s useful information can be utilized optimally. Even better, a strategy for ending this commitment should be developed.
4 Commitment :
Increasing the number and the handling of community aspirations and complaints on the Lapor Hendi platform, especially for women and people with disabilities
4.1 Is the commitment verifiable?
Yes
Provide a brief explanation of your answer:
This commitment can be verified because the indicators are calculated based on the percentage of the number of complaints resolved and the implementation of socialization/training on complaint services for women and disability groups.
4.2 Does the commitment language/activities clearly justify relevance to OGP values?
Yes
Provide a brief explanation of your answer:
The commitment demonstrates strong accountability through the establishment of annual targets for increasing the rate of resolved public complaints.
Public participation is evident as the platform provides direct channels for citizens to submit complaints and aspirations, including through outreach and training activities for vulnerable groups, ensuring active and sustained participation.
Transparency is reflected in the ability of the public to track the status of their reports through the Lapor Hendi reporting system, making the complaint-handling process open and traceable.
Inclusivity is ensured as the commitment is accessible to all citizens, with complaints submitted through multiple channels such as SMS, website, and mobile application. These channels are fully integrated with the national SP4N–LAPOR! system and Laporgub, the complaint-handling platform of the Central Java Provincial Government.
4.3 Please select one option that best describes the commitment:
a continuation of ongoing practice in line with existing legislation, policies or requirements.
Provide a brief explanation of your answer:
The Lapor Hendi commitment was not established as a standalone new policy, but rather as a continuation and strengthening of the public complaint management mechanism mandated at the national level. Specifically, this commitment is aligned with Law No. 25 of 2009 on Public Services, Presidential Regulation No. 76 of 2013 on Public Service Complaint Management, Mayor of Semarang Regulation No. 11 of 2017 on the Public Complaint Management Center of Semarang City (Semarang City Gazette of 2017 No. 11), Mayor of Semarang Regulation No. 34 of 2017 on Guidelines for Public Service Complaint Management (Semarang City Gazette of 2017 No. 34), and Mayor of Semarang Decree No. 481.4/24 of 2019 on the Establishment of the Lapor Hendi Complaint Management Team.
4.4 Please select one option that best describes the commitment:
will result in a change of the rules, practices or policies that govern a policy area, public sector and/or relationship between citizens and is binding or institutionalized across government or specific institution(s).
Provide a brief explanation of your answer:
Lapor Hendi is binding on local government agencies (OPDs) in managing and following up public complaints through mayoral regulations and mayoral decrees. In addition, Lapor Hendi has an established management team, standard operating procedures (SOPs), and performance targets, and is fully integrated with the national complaint-handling system (SP4N–LAPOR!) as well as the provincial platform. This commitment regulates the relationship between the government and the public through an official grievance mechanism with measurable resolution targets.
4.5 Are there any recommended changes to the design of the commitment to help improve its implementation?
It is recommended to expand the outreach of grievance mechanisms such as Lapor Hendi to youthRecognizing that investing in youth means investing in a better future, OGP participating governments are creating meaningful opportunities for youth to participate in government processes. Technical ... More, as young people are more digitally active and can serve as digital literacy agents who assist and educate older community members in submitting complaints to the local government.
5 Commitment :
Providing transparent and accountable goods and procurement services for SMEs (Small and Medium Enterprises) in Semarang through Gulo Asem program
5.1 Is the commitment verifiable?
Yes
Provide a brief explanation of your answer:
This commitment identifies clear and measurable activities, namely the creation of regulations governing transparency and accountability of the Gulo Asem program, increasing the number of MSMEs participating in Gulo Asem, and the number of institutions actively placing orders through Gulo Asem. This application helps local MSMEs market their products online and facilitates local governments and the public to shop for local products easily and transparently.
5.2 Does the commitment language/activities clearly justify relevance to OGP values?
Yes
Provide a brief explanation of your answer:
This commitment aligns with the following OGP values:
- Transparency: Gulo Asem publishes its MSME product catalog through the app, allowing public visibility of products and prices, and the government provides a formal platform for micro-enterprises to gain official marketing access. Regional government agencies (OPD) are required to purchase meeting meals and drinks through Gulo Asem, reinforcing the principles of open government and anti-corruption. Transaction data is recorded digitally, preventing budget misappropriation.
- Participation: MSMEs participate by registering their products in the catalog and using the app. The government involves MSMEs as subjects of empowerment programs. By requiring OPDs to transact through Gulo Asem, it is hoped that the local MSME economy can recover quickly from the effects of COVID-19 and expand economic opportunities for the community.
- Public Inclusion: The program is specifically aimed at micro-enterprises in Semarang City, which are often less accessible to modern markets. Providing digital access for small businesses for online marketing allows businesses that may not have substantial resources to participate.
- Innovation: The use of digital applications for local micro-enterprise marketing is a public service innovation that optimizes technology. Gulo Asem, as a local solution to MSME marketing problems, demonstrates adaptive innovation – responding to local needs.
5.3 Please select one option that best describes the commitment:
a continuation of ongoing practice in line with existing legislation, policies or requirements.
Provide a brief explanation of your answer:
The Gulo Asem application was developed as a follow-up to several national policies that encourage governments to prioritize domestic products and MSMEs in public procurementTransparency in the procurement process can help combat corruption and waste that plagues a significant portion of public procurement budgets globally. Technical specifications: Commitments that aim t... More, particularly in the post–COVID-19 pandemic period. The application was initiated by the Government of Semarang City through the Office of Cooperatives and Micro Enterprises to promote MSME digitalization and strengthen the local economy through government spending.
During the COVID-19 pandemic, MSMEs experienced a significant decline in turnover due to restrictions on community activities, decreased purchasing power, and disrupted product distribution. The implementation of the Gulo Asem application is therefore expected to accelerate the economic recovery of MSMEs in the post-pandemic period.
5.4 Please select one option that best describes the commitment:
is a positive change to a process, practice or policy but will not generate a binding or institutionalized change across government or specific institution(s).
Provide a brief explanation of your answer:
This commitment has generated positive outcomes, particularly in the context of MSME empowerment and the strengthening of the local economy. Through the Gulo Asem application, local MSMEs are able to sell their products online, which were previously difficult to access through offline channels, gain wider market access, and improve their digital capabilities, which are essential in the digital economy era.
In addition, the Gulo Asem application encourages the circulation of the regional budget (APBD) at the local level, strengthens economic linkages between MSMEs and the government, supports a faster economic recovery, and enhances transparency and accountability, as transactions and orders are recorded through the application.
5.5 Are there any recommended changes to the design of the commitment to help improve its implementation?
Several adjustments are recommended, including clarifying baselines and data sources, strengthening outcome-based indicators, introducing public feedback mechanisms, clarifying inter-agency roles, and developing sustainability strategies. These improvements are expected to enhance implementation effectiveness and strengthen the alignment of the commitment with OGP principles.
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