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Innovation Spaces for Management in Public Services (BR0092)



Action Plan: Brazil National Action Plan 2016-2018

Action Plan Cycle: 2016

Status: Inactive


Lead Institution: Ministry of Planning, Development and Management

Support Institution(s): Ministry of Planning, Development and Management Ministry of Justice and Citizenship National School of Public Administration (ENAP) Government Secretariat Hacker Laboratory – Chamber of Deputies Ministry of Health National Sanitary Surveillance Agency (ANVISA), Department of Public Policy Analysis (FGV/DAPP) Public Agenda Columbia Center (Rio) Wenovate – Open Innovation Center Ms. Bruna Santos University of São Paulo/Co-Laboratory of Development and Participation (COLAB)

Policy Areas

Capacity Building, Public Participation, Public Service Delivery

IRM Review

IRM Report: Brazil End-of-Term Report 2016-2018, Brazil Mid-Term Report 2016-2018

Starred: No

Early Results: Marginal

Design i

Verifiable: Yes

Relevant to OGP Values: Civic Participation

Potential Impact:

Implementation i



Lead government institution Ministry of Planning, Development and Management Civil servant in charge for implementing at lead government institution Felipe Bragança Itaborahy Luanna Sant'anna Roncaratti Position - Department Advisors/ Public Management Department E-mail Telephone 55 61 2020 5571 Other involved actors Government Ministry of Planning, Development and Management Ministry of Justice and Citizenship National School of Public Administration (ENAP) Government Secretariat Hacker Laboratory – Chamber of Deputies Ministry of Health National Sanitary Surveillance Agency (ANVISA) Civil society, private sector, group of workers and multilateral actors Department of Public Policy Analysis (FGV/DAPP) Public Agenda Columbia Center (Rio) Wenovate – Open Innovation Center Ms. Bruna Santos University of São Paulo/Co-Laboratory of Development and Participation (COLAB) Status quo or problem/issue to be addressed Need of expanding open innovation practices at the public sector with multi-stakeholder engagement, with effective transparency Main objective To collaboratively create and promote innovative tools and methods for public management and provision of public services on the federal level Commitment short description Strengthening of open innovation initiatives at the public sector through a network consolidation, which stimulates a cooperative and transparent action between government and society. OGP Challenge addressed by the Commitment Improving Public Services Increasing Public Integrity More effective public resources management Commitment relevance Promote innovation within the public sector, integrating government and society co-operation Goal Civil servants, public agencies and society more engaged and committed to innovation processes at the public sector. Services, products, processes and public policies built collaboratively.

IRM Midterm Status Summary

9. Innovation Spaces for Management in Public Services

Commitment Text:

Consolidate an Open Network at the civil service, under a collaborative and transparent way with society

The commitment concerns the improvement of public management and public service delivery, in the context of the Federal Government, by means of collaboratively creating and promoting innovative tools and methods. Taking this perspective into account, it is aims at Strengthening of open innovation initiatives at the public sector through a network consolidation, which stimulates a cooperative and transparent action between government and society.

9.1 – Innovation Network manifesto instituting, with the participation of society (workshops & online consultation)

9.2 – Training activities promotion and support (one per semester), experience exchange and best practice dissemination (4 activities)

9.3 – Innovation Network capillarisation (communication) - (activation, mobilization and engagement)

9.4 – Range society ways of interacting at innovation processes to the civil service

9.5 – I Innovation Network Meeting, with the civil society (manifesto, initiatives) - (regional simultaneous events)

9.6 – Platform consolidation, in order to: register existing innovative experiences make available tool repository, processes and easy access methodologies

9.7 – II Innovation Network Meeting

Responsible institution: Ministry of Planning, Development and Management

Supporting institutions: Ministry of Justice and Citizenship, National School of Public Administration (ENAP), Government Secretariat, Hacker Laboratory – Chamber of Deputies, Ministry of Health, National Sanitary Surveillance Agency (ANVISA), Department of Public Policy Analysis (FGV/DAPP),, Public Agenda, Columbia Center (Rio), Wenovate – Open Innovation Center, Ms. Bruna Santos, University of São Paulo/Co-Laboratory of Development and Participation (COLAB)

Start date: December 2016.. End date: November 2018

Context and Objectives

This commitment aims to address the lack of coherent support for government innovation by expanding open innovation practices in the public sector with multi-stakeholder engagement. The government seeks to establish an open network within the civil service through collaboration with civil society. The government expects the network to create and promote innovative tools and methods for public management and the provision of public services at the federal level. Through the network, the government will enable government and civil society to co-create public policies.

No previous government-led innovation network existed in Brazil. The commitment aims to address this gap. Open government represents a new frontier for government and civil society. Thus, these parties need to bring together initiatives and leaders inside and outside of the government to promote open government innovation. This work could include international organizations (such as the Organization of American States and its Open Government Fellowship Program)[1] or international foundations (such as the John D. and Catherine T. MacArthur Foundation and its Research Network on Opening Governance).[2] OGP itself incentivizes the development of innovation networks, for example, through its working groups.[3]

The commitment’s level of specificity is medium. The action plan lists several measurable deliverables, such as the launch of an innovation network, training activities (once per semester), and two network meetings. However, few details in the commitment outline the expected characteristics of this network. Moreover, the government expects to design the main product during the implementation of the plan.

The commitment could indirectly address all OGP values. However, it mostly relates to the value of civic participation, given the emphasis on creating a network of government and civil society actors to work on open government initiatives.

The commitment has a minor potential impact, due to the design of the commitment itself, which is largely limited to creating a network. Raising awareness of existing innovative initiatives and tools constitutes a positive goal. However, greater potential lies in using the network, once implemented, to connect actors that could transform open government standards in the country. This action, though, extends beyond the scope and timeline of the commitment as it is written.


The commitment has seen substantial completion.

Milestones 9.1-9.3 are substantially completed. Milestone 9.1 involves the innovation manifesto, designed with the participation of civil society through workshops and online consultation. The manifesto was not yet ready. However, the commitment webpage provides detailed information about the role of each stakeholder,[4] parties of the network,[5] their work,[6] and mechanisms for participation.[7] The government created the network before the start of the action plan, but there is clear evidence that new activities related to the commitment occurred after that.

Milestone 9.2 relates to the implementation of four training activities to exchange experiences and disseminate best practices. In May 2017, the government held several workshops. The news section of the network’s website lists a series of events from other agencies.[8] As for communication activities to raise awareness of the network (milestone 9.3), the website provides records of several communication efforts, including six bulletins published after the start of the commitment.[9]

Milestone 9.4 and 9.6 are less specific, which makes it difficult to assess them. Milestone 9.4 aims to systematize public interaction with the civil service. Milestone 9.6 refers to the consolidation of a portal that documents existing innovative initiatives and tools. The portal in question contains content relevant to milestones 9.4 and 9.6. Materials there include a library of reading documents, reports, annotated legislation, working group reports of activities, benchmarking of ongoing projects, and contact information. However, the platform was released in early 2016, before the start of the action plan (it has been updated since), and the information displayed is not properly organized. Thus, progress on these milestones is deemed to be limited.

The government held the first one-day Innovation Network Meeting[10] (milestone 9.5) on 25 May 2017 in Brasília. The agenda included lectures and workshops on innovation. The panelists included academics (e.g., Getúlio Vargas Foundation, University of Brasília), foreign government institutions (e.g., Nesta), executive branch representatives (e.g., Tribunal de Contas da União), and the lower house of Congress (i.e., LabHacker).

The second Innovation Network Meeting (milestone 9.7) was expected to take place during Open Government Day in November 2017. This date falls outside of the reporting deadline of this report.[11]

The government completed milestones 9.1 and 9.3 by the expected date, October 2017. Therefore, the commitment is considered on schedule.

Early Results (if any)

The commitment ultimately aims to improve public services, increase public integrity, and better management of public resources. All of these expected outcomes align with the commitment as written. However, no clear records connect innovation network activities directly to these goals.

The commitment involves a long list of participating organizations (55 from the government, 10 from the private sector, 4 from civil society, and 4 from academia). In addition, the use of the innovative tools and methods promoted by the government to properly analyze the commitment results are noteworthy. Nonetheless, the number of initiatives mentioned on the website is average (6 reported projects with updates, 6 working groups with updates, and around 40 posts and documents), though diverse (e.g., promoting topics such as public efficiency, citizen’s participation, and policy design).

Next Steps

For future steps, the government could adopt a more active role in promoting open government innovation within the civil service. In collaboration with civil society, it could incubate projects, provide mentors to promote initiatives, publish results, and evaluate impact.

[1] 'Fellowship OEA de Gobierno Abierto en las Americas,' Organizacion de Los Estados Americanos,

[2] 'Meet the Network,' MacArthur Foundation Research Network on Opening Governance,

[3] 'Civil Society,' Open Government Partnership,

[11] Ministerio da Transparencia, Fiscalizacao e Controladoria-Geral da Uniao, Relatorio de Status de Execucao de Compromisso,


  1. Subnational Good Governance

    BR0100, 2018, Capacity Building

  2. Open Data Policy

    BR0101, 2018, Access to Information

  3. Scientific Data Governance

    BR0102, 2018, Access to Information

  4. Capacity-Building and Oversight on Nutrition Policy

    BR0103, 2018, Capacity Building

  5. Transport Data

    BR0104, 2018, E-Government

  6. Transparency and Oversight in Infrastructure Repair Processes

    BR0105, 2018, Capacity Building

  7. Increase Participation in Legislative Process

    BR0106, 2018, Capacity Building

  8. Urban and Rural Land Registers

    BR0107, 2018, E-Government

  9. Climate Change Policy Evaluation

    BR0108, 2018, E-Government

  10. Water Resource Management

    BR0109, 2018, Capacity Building

  11. National Electronic System/ATI implementation

    BR0110, 2018, Access to Information

  12. Open Data on the Federal Government

    BR0084, 2016, Access to Information

  13. Transparency of Public Funds

    BR0085, 2016, Capacity Building

  14. Access to Information Policy in the Federal Government – Promptness and Effectiveness to Information Requests

    BR0086, 2016, Access to Information

  15. Access to Information Policy in the Federal Government – Requesters’ Personal Information Safeguard

    BR0087, 2016, Access to Information

  16. Effectiveness of National Policy for Social Participation Mechanisms

    BR0088, 2016, Capacity Building

  17. Starred commitment Digital Educational Resources

    BR0089, 2016, Capacity Building

  18. Open Data and Information Governance in Health

    BR0090, 2016, Access to Information

  19. Prevention to Torture and Mean, Inhuman, or Humiliating Treatments in the Penitentiary System

    BR0091, 2016, Access to Information

  20. Innovation Spaces for Management in Public Services

    BR0092, 2016, Capacity Building

  21. Assessment and Streamline of Public Services

    BR0093, 2016, E-Government

  22. Open Innovation and Transparency in the Legislative

    BR0094, 2016, Capacity Building

  23. Fostering Open Government in States and Municipalities

    BR0095, 2016, Capacity Building

  24. Transparency and Innovation in the Judiciary

    BR0096, 2016, Access to Justice

  25. Social Participation in Federal Government’S Planning Cycle

    BR0097, 2016, E-Government

  26. Open Data and Active Transparency in Environment Issues

    BR0098, 2016, Access to Information

  27. Mapping and Participatory Management for Culture

    BR0099, 2016, Access to Information

  28. Probity Defense and Asset Recovery

    BR0033, 2013, Anti-Corruption

  29. Development of a Methodology for Social Participation on the Monitoring of the Pluriannual Plan (PPA) and on the Formulation of the Federal Public Budget

    BR0034, 2013, Capacity Building

  30. Development of the Monitoring System for the Social Movements Demands

    BR0035, 2013, Capacity Building

  31. Capacity-Building of Educators, Political Agents, Public Managers, Councilors for Social Policies and Community Leaderships

    BR0036, 2013, Capacity Building

  32. Encourage States and Municipalities to Endorse the OGP Four Principles

    BR0037, 2013, Capacity Building

  33. Implementation of the ODP.Nano

    BR0038, 2013, Fiscal Openness

  34. Strengthening of the Office of the Comptroller General (CGU)

    BR0039, 2013, Anti-Corruption

  35. Online Accountability of Resources for Education Within the National Fund for Education Development

    BR0040, 2013, E-Government

  36. Generation of Knowledge and Capacity-Building of Managers and Public Resources Operator’S Partners and of Councilors for Social Control

    BR0041, 2013, Capacity Building

  37. National Program for Strengthening School Councils

    BR0042, 2013, Capacity Building

  38. Development of a Unified and Interactive Information Panel on the Implementation of the Water for All Program, Which Can Be Publicly Accessed Through the Internet

    BR0043, 2013, Capacity Building

  39. Digital Inclusion of Health Councils

    BR0044, 2013, E-Government

  40. Starred commitment Development of Tools for Increasing Transparency and Enhancing Land Governance

    BR0045, 2013, E-Government

  41. Implementation of the Document Management Policy in the Federal Government

    BR0046, 2013, Capacity Building

  42. Development of the “Access to Information Library”

    BR0047, 2013, Access to Information

  43. Disclosure of Data from the Execution of the Union Budget and from Government Purchases

    BR0048, 2013, Access to Information

  44. Dissemination of the Public Open Data Culture to the Local Governments

    BR0049, 2013, Access to Information

  45. Development of Support Technologies and Licensing Models for the Disclosure of Open Data

    BR0050, 2013, Access to Information

  46. Disclosure of Information from Government Systems in an Open Data Format

    BR0051, 2013, Access to Information

  47. Corporative Information Management in Social Security (E-Governance)

    BR0052, 2013, E-Government

  48. Improvement of Active Transparency and of the Unique Health System’ Ombudsman Unit

    BR0053, 2013, Dispute Resolution & Legal Assistance

  49. Strengthening of the National Audit System of the Unique Health System (SUS)

    BR0054, 2013, Anti-Corruption

  50. Increasing Public Transparency of the Labor Relations Secretariat of the Ministry of Labor and Employment

    BR0055, 2013, E-Government

  51. Disclosure of Recommendations to Carry Out Public Audiences to Serve as Reference for the Government

    BR0056, 2013, Capacity Building

  52. Development of a Database of the Federal Public Administration Purchases Prices

    BR0057, 2013, Anti-Corruption

  53. Participatory Audits on the Constructions of Brazilian Host Cities for the 2014 FIFA World Cup

    BR0058, 2013, Anti-Corruption

  54. Development of an Indicators Model for Transparency of Brazilian Municipalities Institutional Development

    BR0059, 2013, Capacity Building

  55. Development of a Brazilian Portal for the Open Government Partnership (OGP)

    BR0060, 2013, E-Government

  56. Development of Monitoring Reports on the Electronic Citizen Information System (e-SIC)

    BR0061, 2013, Access to Information

  57. Encouragement of Social Participation

    BR0062, 2013, Anti-Corruption

  58. Formulation and Implementation of the Ministry of Defense’S Information Management Policy

    BR0063, 2013, Peace & Security

  59. Development of a Database of Administrative Documents Produced by Brazil’S Navy

    BR0064, 2013, Public Participation

  60. Open Educational Data

    BR0065, 2013, Access to Information

  61. Improvement of Data Transparency from the National Consumer Protection Information System (Sindec)

    BR0066, 2013, Access to Information

  62. Restructuring of the Brazilian Federal Government Transparency Portal

    BR0067, 2013, Access to Information

  63. Electronic System for Public Consultations

    BR0068, 2013, E-Government

  64. Improvement of Health Services Through the Increased Use of the National Health Card

    BR0069, 2013, Health

  65. Participatory Development of the Federal Ombudsman System

    BR0070, 2013, Justice

  66. “Brazil Transparent” Program

    BR0071, 2013, Access to Information

  67. Development of the Unique Health System Letter

    BR0072, 2013, Health

  68. Digital Cities Project

    BR0073, 2013, E-Government

  69. Development of the National System for the Promotion of Racial Equality (SINAPIR)

    BR0074, 2013, Human Rights

  70. Improvement of Mechanisms for Social Participation in the Formulation of Public Policies

    BR0075, 2013, Public Participation

  71. Brazilian Portal for Social Participation

    BR0076, 2013, E-Government

  72. Open Data in the Ministry of Justice

    BR0077, 2013, Access to Information

  73. Improvement of the Pro-Ethics Company Registry

    BR0078, 2013, Private Sector

  74. Expansion of the Database of the National Debarment List (CEIS):

    BR0079, 2013, Anti-Corruption

  75. Monitoring of the National Plan for Food and Nutrition Security (PLANSAN)

    BR0080, 2013, Health

  76. Development of an Information System on the Maria Da Penha Law (Law No. 11,340/2006)

    BR0081, 2013, Gender

  77. Development of Processes for Prior Consultation Under the 169 Convention of the International Labour Organization’S (ILO)

    BR0082, 2013, Labor

  78. Redesign of the Current Protection Programs

    BR0083, 2013, Dispute Resolution & Legal Assistance

  79. Capacity Building Programs

    BR0001, 2011, Access to Information

  80. Distance Education Program

    BR0002, 2011, Access to Information

  81. Guide for Public Officials on Access to Information

    BR0003, 2011, Access to Information

  82. Information Services Model

    BR0004, 2011, Access to Information

  83. Diagnostic Study on the Transparency Values of Executive Branch

    BR0005, 2011, Access to Information

  84. Diagnostic Study on Role of Federal Ombudsman Units (FOUs)

    BR0006, 2011, Access to Information

  85. Research Study to Identify the Demands of Society in Regard to Access to Information

    BR0007, 2011, Access to Information

  86. Preparation of a Catalogue of Public Data and Information

    BR0008, 2011, Capacity Building

  87. Organization of a Meeting of the Inter-Council Forum Multi-Year Plan 2012–15 (Phase 2)

    BR0009, 2011, Capacity Building

  88. Organization of the 1st National Conference on Transparency and Social Control (1St Consocial)

    BR0010, 2011, Capacity Building

  89. Organization of the 1st National Open Data Meeting

    BR0011, 2011, Access to Information

  90. Organization of the National Seminar on Social Participation

    BR0012, 2011, Capacity Building

  91. Partnership with the Digital Culture Laboratory

    BR0013, 2011, Access to Information

  92. Partnership with World Wide Web Consortium (W3C) Brazil

    BR0014, 2011, Access to Information

  93. Development of the National Open Data Infrastructure (INDA)

    BR0015, 2011, Access to Information

  94. INDA Capacity Building Plan

    BR0016, 2011, Access to Information

  95. INDA Awareness- Raising Activities

    BR0017, 2011, Access to Information

  96. Launch of the Brazil Open Data Portal

    BR0018, 2011, Access to Information

  97. Resource Transfer Agreements and Contract System (SICONV)

    BR0019, 2011, Access to Information

  98. Aquarius Platform

    BR0020, 2011, Access to Information

  99. Data Warehouse

    BR0021, 2011, E-Government

  100. Restructuring the Transparency Portal

    BR0022, 2011, Access to Information

  101. Facilitate Access to Specific Databases

    BR0023, 2011, E-Government

  102. Interactive School Development Plan

    BR0024, 2011, E-Government

  103. Control Panel for the Integrated Monitoring and Oversight System (Public Module)

    BR0025, 2011, E-Government

  104. United Suppliers Registry (SICAF)

    BR0026, 2011, Access to Information

  105. Registry of National Education Prices

    BR0027, 2011, Anti-Corruption

  106. Contractual Management of IT Services

    BR0028, 2011, Anti-Corruption

  107. Implementation of Pro-Ethics Company Registry

    BR0029, 2011, Private Sector

  108. Systemic Integration of Ombudsman Units

    BR0030, 2011, Dispute Resolution & Legal Assistance

  109. Continued Training for Public Ombudsman Units

    BR0031, 2011, Capacity Building

  110. Public Services Portal

    BR0032, 2011, Access to Information

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