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User-Friendly Open Government (CA0064)



Action Plan: Canada Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active


Lead Institution: Canada School of Public Service (CSPS); Employment and Social Development Canada (ESDC); Natural Resources Canada (NRCan)’s Federal Geospatial Program (FGP); Statistics Canada (StatCan); Treasury Board of Canada Secretariat (TBS); other departments and agencies across the Government of Canada

Support Institution(s): NA

Policy Areas

Access to Information, Capacity Building, E-Government, Open Data, Public Participation

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Access to Information , Civic Participation , Technology

Potential Impact:

Implementation i

Completion: Pending IRM Review


1. User-friendly open government
Issue to be addressed
Canadians want their government to reflect the values of transparency, accountability, and
citizen participation in all of its work. To do this, the Government of Canada needs to put
citizens at the centre of its open government efforts. The more Canadians know about and
understand the work government does, and the more they are able to actively participate in it,
the more we can all harness the social and economic potential of open government.
The Government of Canada will provide opportunities for Canadians to learn about open
government. We will also improve the openness of federal government data. We will:
• make improvements to
• help Canadians learn more about Government of Canada work on open government
• improve the quality of open data available through
• expand the Open by Default pilot project
• provide tools for government and citizens to work together
• develop open data privacy guidelines
Lead department(s)
Canada School of Public Service (CSPS); Employment and Social Development Canada (ESDC);
Natural Resources Canada (NRCan)’s Federal Geospatial Program (FGP); Statistics Canada
(StatCan); Treasury Board of Canada Secretariat (TBS); other departments and agencies across
the Government of Canada
What will we do? How we will know we succeeded? What is our
1.1 Make improvements to to make it
easier for users to find what
they’re looking for and
contribute to the open
government community
Pilot launched for users to submit
datasets, visualizations, and reports
based on open government data or
At least 20 usersubmitted
records available
by June 2020
Space provided on for
stories of open data impact, including
user-submitted stories
At least
50 stories
What will we do? How we will know we succeeded? What is our
available by
June 2019
Quarterly reporting on progress on
releasing datasets submitted via the
Suggest a Dataset form on
December 2018
Regular public reporting on
improvements, user research and
feedback on, including on
top task success rates
June 2020
1.2 Help Canadians learn about
Canada’s work on open
government through learning
materials, information
sessions, and enhanced
training for public servants
Materials for teachers and educators
drafted and published
June 2019
Outreach to at least 50 teachers or
educators to encourage them to review
and use these materials
March 2020
70% of teachers using the material are
satisfied with it
March 2020
At least 300 public servants from at least
15 Government of Canada departments
or agencies trained through learning
activities indicate a better understanding
of open government following the
learning activity
June 2020
A Government of Canada Digital Academy
is established, and at least 40 nominated
participants complete its premium course
August 2019
3 workshop events are held to train
federal public servants on employing
administrative data in decision-making
June 2020 What will we do? How we will know we succeeded? What is our
Public open government and open data
webinars are held at least every 2 months
6 held by
October 2019
12 held by
June 2020
Participants are happy with webinar
content and format (at least 70%
satisfaction measured by a short survey
after each webinar)
June 2020
1.3 Improve the quality of open
data available on
Data quality criteria developed and
published, and workshops are held with
government officials to develop their
capacity to improve quality of datasets
June 2019
A new data quality rating system to
supplement current “Rate this dataset”
function is developed in consultation with
users and national partners and available
June 2020
200 frequently downloaded datasets are
reviewed for quality,
4 standardization,
complete metadata, contextual
documentation, and plain language
June 2020
An additional 500 geospatial datasets
reviewed using the Federal Geospatial
Platform (FGP) data quality assessment
criteria from NRCan
June 2020
1.4 Expand the Open by
Default pilot to make working
documents from government
officials open by default,
subject to applicable
Open by Default pilot is expanded to
capture working documents produced by
the Open Government team at TBS
June 2019
New innovative technologies are
implemented to improve accessibility and
April 2020

4. Data quality may include things like relevance, accuracy, timeliness, accessibility, interpretability, and
coherence. For more information, check out the Government of Canada’s Policy on Informing Users of Data Quality
and Methodology.
What will we do? How we will know we succeeded? What is our
restrictions associated with
privacy, confidentiality, and
availability of documents in both official
languages in order to comply with the
Official Languages Act, the Treasury
Board Policy on Official Languages, and
the Standard on Web Accessibility
A subset of working documents produced
by at least 3 government departments, in
addition to the Open Government team
at TBS, is available through the Open by
Default portal
June 2020
1.5 Co-create a public, digital
collaboration space where
citizens and government
employees can work together
A public, digital collaboration space is
launched, and made available for
Canadians and government officials to
use. The collaboration space will:
• allow users to register with a single,
easy-to-use sign-in
• allow Canadians and government
officials to share files, work
collaboratively, and participate in
community discussions
June 2019
1.6 Develop open data
guidelines to protect the
privacy of citizens, businesses,
and institutions
A series of workshops is delivered by
Statistics Canada to train participants on
the application of guidelines for the
anonymization of datasets
June 2019
1.7 Help Canadians understand
the data and models used to
design and study government
Microsimulation models, including
underlying datasets, results and
supporting documents, are made publicly
available to help to explain how the
government uses these models to design
programs and to estimate their impacts
December 2019
and ongoing


  1. User-Friendly Open Government

    CA0064, 2018, Access to Information

  2. Financial Transparency and Accountability

    CA0065, 2018, Access to Information

  3. Corporate Transparency

    CA0066, 2018, Anti-Corruption

  4. Digital Government and Services

    CA0067, 2018, Automated Decision-Making

  5. Open Science

    CA0068, 2018, Access to Information

  6. Healthy Democracy

    CA0069, 2018, Anti-Corruption

  7. Access to Information

    CA0070, 2018, Access to Information

  8. Feminist and Inclusive Dialogue

    CA0071, 2018, Capacity Building

  9. Reconciliation and Open Government

    CA0072, 2018, Access to Information

  10. Open Government Community

    CA0073, 2018, Access to Information

  11. Enhance Access to Information

    CA0042, 2016, Access to Information

  12. Streamline Requests for Personal Information

    CA0043, 2016, E-Government

  13. Expand and Improve Open Data

    CA0044, 2016, Access to Information

  14. Provide and Preserve Open Information

    CA0045, 2016, E-Government

  15. Define an Approach for Measuring Open Government Performance

    CA0046, 2016, Capacity Building

  16. Develop Open Government Skills Across the Federal Public Service

    CA0047, 2016, Access to Information

  17. Embed Transparency Requirements in the Federal Service Strategy

    CA0048, 2016, Capacity Building

  18. Enhance Access to Culture & Heritage Collections

    CA0049, 2016, Capacity Building

  19. Enhance Openness of Information on Government Spending and Procurement

    CA0050, 2016, Capacity Building

  20. Increase Transparency of Budget and Other Department of Finance Information

    CA0051, 2016, Capacity Building

  21. Starred commitment Increase Transparency of Grants and Contributions Funding

    CA0052, 2016, Capacity Building

  22. Improve Public Information on Canadian Corporations

    CA0053, 2016, E-Government

  23. Increase the Availability and Usability of Geospatial Data

    CA0054, 2016, Access to Information

  24. Increase Openness of Federal Science Activities (Open Science)

    CA0055, 2016, Capacity Building

  25. Stimulate Innovation through Canada’s Open Data Exchange (ODX)

    CA0056, 2016, Access to Information

  26. Align Open Data Across Canada (Open Data Canada)

    CA0057, 2016, Access to Information

  27. Implement the Extractives Sector Transparency Measures Act

    CA0058, 2016, Anti-Corruption

  28. Support Openness and Transparency Initiatives Around the World

    CA0059, 2016, Access to Information

  29. Engage Civil Society on Open Government

    CA0060, 2016, Public Participation

  30. Enable Open Dialogue and Open Policy Making

    CA0061, 2016, Capacity Building

  31. Promote Open Government Globally

    CA0062, 2016, Access to Information

  32. Engage Canadians to Improve Key Canada Revenue Agency Services

    CA0063, 2016, Access to Information

  33. Implement Directive on Open Government

    CA0030, 2014, Access to Information

  34. Starred commitment Open Data Canada

    CA0031, 2014, Access to Information

  35. Canadian Open Data Exchange (ODX)

    CA0032, 2014, Access to Information

  36. Open Data for Development

    CA0033, 2014, Access to Information

  37. Open Data Core Commitment

    CA0034, 2014, Access to Information

  38. Starred commitment Open Science

    CA0035, 2014, Public Participation

  39. Starred commitment Mandatory Reporting on Extractives

    CA0036, 2014, Anti-Corruption

  40. Open Contracting

    CA0037, 2014, Anti-Corruption

  41. Open Information on Budgets and Expenditures

    CA0038, 2014, Fiscal Openness

  42. Digital Literacy

    CA0039, 2014, Capacity Building

  43. Open Information Core Commitment

    CA0040, 2014, Access to Information

  44. Consulting Canadians

    CA0041, 2014, Marginalized Communities

  45. Starred commitment International Aid Transparency Initiative: Publish Plan to Make CIDA Activities Available and Accessible

    CA0010, 2012, Aid

  46. International Aid Transparency Initiative: Implement Plan

    CA0011, 2012, Aid

  47. Opening Government of Canada Records: Increase Access to Archived Federal Documents at Library and Archives Canada

    CA0012, 2012, Records Management

  48. Opening Government of Canada Records: Issue New Mandatory Policy on Document Classification

    CA0013, 2012, Records Management

  49. Opening Government of Canada Records: Make Classified Information Available Online

    CA0014, 2012, E-Government

  50. GCDOCS: Deploy Wave One of Electronic Record and Document Management Solution

    CA0015, 2012, E-Government

  51. GCDOCS: Deploy Across Federal Government

    CA0016, 2012, E-Government

  52. GCWEB: Develop Consolidated Web Presence

    CA0017, 2012, E-Government

  53. GCWEB: Implement New Platform

    CA0018, 2012, E-Government

  54. Data.Gc.Ca: Expand Number of Datasets Available

    CA0019, 2012, Access to Information

  55. Data.Gc.Ca: Implement Data.Gc.Ca Portal

    CA0020, 2012, Access to Information

  56. Data.Gc.Ca: Improve Standardization of Data

    CA0021, 2012, Access to Information

  57. Government of Canada Resource Management Data: Publish Resource Management and Performance Data

    CA0022, 2012, Access to Information

  58. Government of Canada Resource Management Data: Enhance Search and Data Tools

    CA0023, 2012, Access to Information

  59. Consulting Canadians: Develop New Platform for Consultation

    CA0024, 2012, E-Government

  60. Consulting Canadians: Develop Standard Approach to Use of Social Media

    CA0025, 2012, E-Government

  61. Consulting Canadians: Pilot a Crowdsourcing Initiative

    CA0026, 2012, E-Government

  62. Consulting Canadians: Enable Use of Common Online Tools

    CA0027, 2012, E-Government

  63. Open Regulation: Federal Regulators to Post Forward Regulatory Plans

    CA0028, 2012, Legislation & Regulation

  64. Open Regulation: Simplify Engagement Activities

    CA0029, 2012, Legislation & Regulation

  65. Open Government Directive: Issue Directive on Open Government

    CA0001, 2012, E-Government

  66. Open Government Directive: Implement Directive on Open Government

    CA0002, 2012, E-Government

  67. Starred commitment Open Government Licence: Issue Open Government Licence

    CA0003, 2012, Legislation & Regulation

  68. Starred commitment Open Government Licence: Adopt Open Government Licence

    CA0004, 2012,

  69. Modernising Administration of Access to Information: Pilot of Online Request and Payment Service

    CA0005, 2012, Access to Information

  70. Modernising Administration of Access to Information: Implement ATI Solution

    CA0006, 2012, Access to Information

  71. Modernising Administration of Access to Information: Make Completed ATI Request Summaries Searchable

    CA0007, 2012, Access to Information

  72. Virtual Library: Begin Design of Virtual Library

    CA0008, 2012, E-Government

  73. Virtual Library: Launch Virtual Library

    CA0009, 2012, E-Government

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