Digital Government and Services (CA0067)
Overview
At-a-Glance
Action Plan: Canada Action Plan 2018-2020
Action Plan Cycle: 2018
Status: Active
Institutions
Lead Institution: Employment and Social Development Canada (ESDC); Canada School of Public Service (CSPS); Library and Archives Canada (LAC); Privy Council Office (PCO); Statistics Canada (StatCan); Innovation Science and Economic Development Canada (ISED); Treasury Board of Canada Secretariat (TBS); other departments and agencies across the Government of Canada
Support Institution(s): NA
Policy Areas
Automated Decision-Making, Capacity Building, Data Stewardship and Privacy, Digital Governance, E-Government, Legislation & Regulation, Public Participation, Science & TechnologyDescription
Digital government and services
Issue to be addressed
The Government of Canada is going digital, and that means we need to fundamentally change
the way we work. We want our investments in digital government to make Canadians’ lives
better, and we want the benefits of digital government to reach as many people as possible. To
achieve this goal, we need to follow the principles of transparency, accountability, and
accessibility in implementing new and evolving government digital technologies and services.
Commitment
The Government of Canada will apply the principles of openness to its digital services, allowing
it to meet evolving user expectations while enhancing transparency and inclusion. We will:
• develop a Government of Canada digital policy and data strategy roadmap for the
federal public service
• engage with Canadians on what digital and data transformation means for them
• create a performance dashboard to track service to Canadians
• publish analytics on Canada.ca website traffic
• prioritize open source code in developing digital solutions
• improve transparency and awareness of the Government’s use of artificial intelligence
(AI)
Lead department(s)
Employment and Social Development Canada (ESDC); Canada School of Public Service (CSPS);
Library and Archives Canada (LAC); Privy Council Office (PCO); Statistics Canada (StatCan);
Innovation Science and Economic Development Canada (ISED); Treasury Board of Canada
Secretariat (TBS); other departments and agencies across the Government of Canada
Milestones
What will we do? How we will know we succeeded? What is our
deadline?
4.1 Create a digital policy for
the Government of Canada
(TBS)
Canadians are engaged on the
development of a Treasury Board digital
policy. Public input is solicited and
accepted via online platforms
June 2019
25
What will we do? How we will know we succeeded? What is our
deadline?
Input received is included in a summary
report to be released publicly
November 2018
A Treasury Board digital policy is
published. The policy will integrate
requirements with respect to service,
information technology, information
management and data, as well as
components of cybersecurity
June 2019
4.2 Develop a data strategy
roadmap for the federal public
service
(PCO/StatCan/TBS)
A data strategy roadmap is developed for
the federal public service to strengthen
the government’s management and use
of data for decision-making. The strategy
will:
• foster trust in the government’s data
stewardship
• demonstrate to Canadians that the
government uses data for decisions
that can improve their lives
December 2018
4.3 Engage with Canadians on
what digital and data
transformation means for
business, civil society, and
Canadians6
(ISED)
Canadians are informed and engaged,
offering bold ideas through online forums
and at least 25 in-person events
Feedback from diverse stakeholders helps
to inform future policy work
December 2018
4.4 Create a performance
dashboard to track service to
Canadians
(TBS)
Data on service delivery performance for
all major service departments is collected
and published via a dashboard on
open.canada.ca.
The dashboard indicates which services
are available online, and specifies service
December 2019
6. For more information, see the website for Canada’s National Digital and Data Consultations.
26
What will we do? How we will know we succeeded? What is our
deadline?
standards, fees, volumetric data, and
performance results
4.5 Publish analytics on
Canada.ca website traffic in a
timely manner, in the spirit of
sites like
http://analytics.usa.gov
(ESDC)
As a first phase, analytics are
understandable and available and for
public review for the top pages on the
Canada.ca site and key service portals
June 2019
4.6 Prioritize open source code
in development and
procurement of digital
solutions
(LAC/TBS)
Code for all new projects presented to
the Enterprise Architecture Review Board
(EARB) is publicly released within
6 months of launch, or a justification is
published
March 2019
Guidance is provided to departments on
how to remove barriers for developers by
publishing source code under open
licenses
Guidance is provided to departments on
the use of open standards
A business case for Open Source is
published
September 2018
A registry of open source code and open
source software is established to provide
consolidated access to government open
source resources
September 2018
Source code used in LAC’s Co-Lab
crowdsourcing tool is opened up and
available publicly for other institutions to
use
March 2019
An open source day event is organized September 2018
27
What will we do? How we will know we succeeded? What is our
deadline?
4.7 Improve transparency and
awareness of artificial
intelligence (AI) supported
public services
(CSPS/ISED/TBS)
AI supply arrangements and other
procurement vehicles are available to
support departments in experimentation
and innovation
September 2018
A Treasury Board directive on decision
support systems is developed to set rules
on how departments can use AI ethically
to make decisions
January 2019
An algorithmic impact assessment tool is
available to help institutions better
understand and mitigate the risks
associated with automated
decision-making systems
July 2019
An international conference on AI is
hosted by Canada in fall 2018. The
Summit will focus on themes of the G7
Statement on AI, in particular, enabling
environments that facilitate responsible
adoption of AI
December 2018
Through the CSPS Digital Academy, an AI
curriculum is established at the Canada
School of Public Service to help build
literacy on AI among federal public
servants. Curriculum will support the data
analyst community, raise awareness of AI
supported public services across the
government, and help to reach common
nomenclature aligned with existing best
practices
January 2019
Workshops, conferences, and AI days are
organized to increase awareness and
assist public service to skill-up on AI and
other emerging technologies. Where
possible, events will be open to other
sectors and to the public
Ongoing
Commitments
-
User-Friendly Open Government
CA0064, 2018, Access to Information
-
Financial Transparency and Accountability
CA0065, 2018, Access to Information
-
Corporate Transparency
CA0066, 2018, Anti-Corruption
-
Digital Government and Services
CA0067, 2018, Automated Decision-Making
-
Open Science
CA0068, 2018, Access to Information
-
Healthy Democracy
CA0069, 2018, Anti-Corruption
-
Access to Information
CA0070, 2018, Access to Information
-
Feminist and Inclusive Dialogue
CA0071, 2018, Capacity Building
-
Reconciliation and Open Government
CA0072, 2018, Access to Information
-
Open Government Community
CA0073, 2018, Access to Information
-
Enhance Access to Information
CA0042, 2016, Access to Information
-
Streamline Requests for Personal Information
CA0043, 2016, E-Government
-
Expand and Improve Open Data
CA0044, 2016, Access to Information
-
Provide and Preserve Open Information
CA0045, 2016, E-Government
-
Define an Approach for Measuring Open Government Performance
CA0046, 2016, Capacity Building
-
Develop Open Government Skills Across the Federal Public Service
CA0047, 2016, Access to Information
-
Embed Transparency Requirements in the Federal Service Strategy
CA0048, 2016, Capacity Building
-
Enhance Access to Culture & Heritage Collections
CA0049, 2016, Capacity Building
-
Enhance Openness of Information on Government Spending and Procurement
CA0050, 2016, Capacity Building
-
Increase Transparency of Budget and Other Department of Finance Information
CA0051, 2016, Capacity Building
-
Increase Transparency of Grants and Contributions Funding
CA0052, 2016, Capacity Building
-
Improve Public Information on Canadian Corporations
CA0053, 2016, E-Government
-
Increase the Availability and Usability of Geospatial Data
CA0054, 2016, Access to Information
-
Increase Openness of Federal Science Activities (Open Science)
CA0055, 2016, Capacity Building
-
Stimulate Innovation through Canada’s Open Data Exchange (ODX)
CA0056, 2016, Access to Information
-
Align Open Data Across Canada (Open Data Canada)
CA0057, 2016, Access to Information
-
Implement the Extractives Sector Transparency Measures Act
CA0058, 2016, Anti-Corruption
-
Support Openness and Transparency Initiatives Around the World
CA0059, 2016, Access to Information
-
Engage Civil Society on Open Government
CA0060, 2016, Public Participation
-
Enable Open Dialogue and Open Policy Making
CA0061, 2016, Capacity Building
-
Promote Open Government Globally
CA0062, 2016, Access to Information
-
Engage Canadians to Improve Key Canada Revenue Agency Services
CA0063, 2016, Access to Information
-
Implement Directive on Open Government
CA0030, 2014, Access to Information
-
Open Data Canada
CA0031, 2014, Access to Information
-
Canadian Open Data Exchange (ODX)
CA0032, 2014, Access to Information
-
Open Data for Development
CA0033, 2014, Access to Information
-
Open Data Core Commitment
CA0034, 2014, Access to Information
-
Open Science
CA0035, 2014, Public Participation
-
Mandatory Reporting on Extractives
CA0036, 2014, Anti-Corruption
-
Open Contracting
CA0037, 2014, Anti-Corruption
-
Open Information on Budgets and Expenditures
CA0038, 2014, Fiscal Openness
-
Digital Literacy
CA0039, 2014, Capacity Building
-
Open Information Core Commitment
CA0040, 2014, Access to Information
-
Consulting Canadians
CA0041, 2014, Marginalized Communities
-
International Aid Transparency Initiative: Publish Plan to Make CIDA Activities Available and Accessible
CA0010, 2012, Aid
-
International Aid Transparency Initiative: Implement Plan
CA0011, 2012, Aid
-
Opening Government of Canada Records: Increase Access to Archived Federal Documents at Library and Archives Canada
CA0012, 2012, Records Management
-
Opening Government of Canada Records: Issue New Mandatory Policy on Document Classification
CA0013, 2012, Records Management
-
Opening Government of Canada Records: Make Classified Information Available Online
CA0014, 2012, E-Government
-
GCDOCS: Deploy Wave One of Electronic Record and Document Management Solution
CA0015, 2012, E-Government
-
GCDOCS: Deploy Across Federal Government
CA0016, 2012, E-Government
-
GCWEB: Develop Consolidated Web Presence
CA0017, 2012, E-Government
-
GCWEB: Implement New Platform
CA0018, 2012, E-Government
-
Data.Gc.Ca: Expand Number of Datasets Available
CA0019, 2012, Access to Information
-
Data.Gc.Ca: Implement Data.Gc.Ca Portal
CA0020, 2012, Access to Information
-
Data.Gc.Ca: Improve Standardization of Data
CA0021, 2012, Access to Information
-
Government of Canada Resource Management Data: Publish Resource Management and Performance Data
CA0022, 2012, Access to Information
-
Government of Canada Resource Management Data: Enhance Search and Data Tools
CA0023, 2012, Access to Information
-
Consulting Canadians: Develop New Platform for Consultation
CA0024, 2012, E-Government
-
Consulting Canadians: Develop Standard Approach to Use of Social Media
CA0025, 2012, E-Government
-
Consulting Canadians: Pilot a Crowdsourcing Initiative
CA0026, 2012, E-Government
-
Consulting Canadians: Enable Use of Common Online Tools
CA0027, 2012, E-Government
-
Open Regulation: Federal Regulators to Post Forward Regulatory Plans
CA0028, 2012, Legislation & Regulation
-
Open Regulation: Simplify Engagement Activities
CA0029, 2012, Legislation & Regulation
-
Open Government Directive: Issue Directive on Open Government
CA0001, 2012, E-Government
-
Open Government Directive: Implement Directive on Open Government
CA0002, 2012, E-Government
-
Open Government Licence: Issue Open Government Licence
CA0003, 2012, Legislation & Regulation
-
Open Government Licence: Adopt Open Government Licence
CA0004, 2012,
-
Modernising Administration of Access to Information: Pilot of Online Request and Payment Service
CA0005, 2012, Access to Information
-
Modernising Administration of Access to Information: Implement ATI Solution
CA0006, 2012, Access to Information
-
Modernising Administration of Access to Information: Make Completed ATI Request Summaries Searchable
CA0007, 2012, Access to Information
-
Virtual Library: Begin Design of Virtual Library
CA0008, 2012, E-Government
-
Virtual Library: Launch Virtual Library
CA0009, 2012, E-Government