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Dominican Republic

Troubleshooting Reports on Water Issues (DO0044)

Overview

At-a-Glance

Action Plan: República Dominicana: Tercer Plan de Acción Nacional 2016-2018

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: Corporación del Acueducto y Alcantarillado de Santo Domingo (CAASD)

Support Institution(s): Dirección General de Ética e Integridad Gubernamental (DIGEIG), Sociedad Civil a nivel nacional.

Policy Areas

E-Government, Public Participation, Public Service Delivery, Water and Sanitation

IRM Review

IRM Report: Dominican Republic End-of-Term Report 2016- 2018

Starred: No

Early Results: Major Major

Design i

Verifiable: Yes

Relevant to OGP Values: Civic Participation

Potential Impact:

Implementation i

Completion:

Description

Problema: Las averías y fugas de agua son uno de los principales causales de las deficiencias en la distribución del preciado líquido. Además, no existe una herramienta móvil, que permita reportar estos casos que se ven a diario en las calles de la ciudad. Facilitar a los ciudadanos a través de una aplicación móvil, reportar averías de tuberías y desperdicios de agua en su sector o localidad. Con miras de mejorar la comunicación de los ciudadanos con la administración, se dispone crear una aplicación móvil que permita al ciudadano brindar apoyo y resolver los casos de fuga de agua, entre otros, a través de un call center en las instalaciones de esa institución en la ciudad de Santo Domingo, pero a través de esta herramienta buscamos que los ciudadanos puedan pasar sus reportes de averías hasta la Corporación del Acueducto y Alcantarillado de Santo Domingo (CAASD), sin tener la necesidad de hacer una llamada telefónica con miras a formalizar un reporte.

Commitments

  1. Unique Open Government Portal

    DO0047, 2018, E-Government

  2. Accountability of Districts, Regional and Educational Centers that Receive Decentralized Funds

    DO0048, 2018, E-Government

  3. Establishment of Integrity, Transparency and Accountability Instruments at the Municipal Level

    DO0049, 2018, Anti-Corruption Institutions

  4. E-Learning for Citizen Training: Web Portal Accessible to All

    DO0050, 2018, Capacity Building

  5. Strengthening Youth Councils to Promote Transparency

    DO0051, 2018, Audits and Controls

  6. 6- Citizen Observatory to Monitor Open Government Commitments

    DO0052, 2018, E-Government

  7. Reporting Tool, Monitoring and Research (DIS)

    DO0053, 2018, E-Government

  8. Municipal Open Data

    DO0036, 2016, E-Government

  9. Municipal Transparency

    DO0037, 2016, E-Government

  10. Public Procurement Processes Municipal Publication

    DO0038, 2016, Capacity Building

  11. Monitor the Presidential Commitments

    DO0039, 2016, E-Government

  12. Citizens Budget

    DO0040, 2016, Capacity Building

  13. Evaluation and Monitoring the Sub-Portals Transparency

    DO0041, 2016, E-Government

  14. Virtual School Transparency

    DO0042, 2016, Capacity Building

  15. Culture of Transparency

    DO0043, 2016, Capacity Building

  16. Troubleshooting Reports on Water Issues

    DO0044, 2016, E-Government

  17. Consumer Complaints and Denunciations

    DO0045, 2016, E-Government

  18. Portal Citizen Participation (IPAC)

    DO0046, 2016, Anti-Corruption Institutions

  19. Open Data Portal

    DO0025, 2014, E-Government

  20. Unique Portal Application for Access to Public Information

    DO0026, 2014, E-Government

  21. Transactional Portal Public Procurement and Contracting

    DO0027, 2014, E-Government

  22. Public Employment Exchange

    DO0028, 2014, E-Government

  23. Continue Development of Participative Anticorruption Mechanism (IPAC) Initiative.

    DO0029, 2014, Public Participation

  24. Open Ayuntamiento System.

    DO0030, 2014, E-Government

  25. Monitoring System Education Centers

    DO0031, 2014, E-Government

  26. Monitoring and Follow-Up Aid for Catastrophic Illnesses.

    DO0032, 2014, E-Government

  27. Information System Health Centers.

    DO0033, 2014, E-Government

  28. Access to Environmental Information.

    DO0034, 2014, E-Government

  29. Map of Road Safety and Assistance.

    DO0035, 2014, E-Government

  30. Balanced Scorecard Presidential (BSCP)

    DO0001, 2012, E-Government

  31. Regulatory Information System of the Dominican State

    DO0002, 2012, E-Government

  32. National Statistics System

    DO0003, 2012, E-Government

  33. Fiscal Transparency Project in the Municipalities

    DO0004, 2012, Fiscal Transparency

  34. Transactional Portal Procurement and Contracting

    DO0005, 2012, E-Government

  35. Law Anti-Corruption Participatory Initiative

    DO0006, 2012, Anti-Corruption Institutions

  36. Redesigning and Strengthening of Ethics Commissions

    DO0007, 2012, Anti-Corruption Institutions

  37. Monitoring Role in Local Governments

    DO0008, 2012, E-Government

  38. Management System of Public Servants (SASP) at the Local Level

    DO0009, 2012, E-Government

  39. Virtual School Transparency in Dominican Republic

    DO0010, 2012, Capacity Building

  40. Legal Framework, Administrative Procedures and Window Systems

    DO0011, 2012, E-Government

  41. Tools for Public Participation in Rulemaking

    DO0012, 2012, E-Government

  42. Experience and Contribute to Strengthening the Chamber of Accounts in the Social Control in the Dominican Republic, by Developing a Pilot Exercise Involving Civil and Community Organizations as Well as Government Agencies.

    DO0013, 2012, Anti-Corruption Institutions

  43. Governing Body of Access to Public Information and Personal Data

    DO0014, 2012, Legislation & Regulation

  44. Draft Law Protection of Personal Data

    DO0015, 2012, Legislation & Regulation

  45. Institutional Evaluation System Transparency

    DO0016, 2012, E-Government

  46. Starred commitment Portal of State Services

    DO0017, 2012, E-Government

  47. Statistics of Complaints and Denunciations

    DO0018, 2012, E-Government

  48. Institution of Treasury Single Account

    DO0019, 2012, Fiscal Transparency

  49. Presencial Single System Utilities (Dot Gov)

    DO0020, 2012, E-Government

  50. Awareness Transparency and Free Access to Public Information

    DO0021, 2012, Capacity Building

  51. Starred commitment Bill Sworn Statement of Assets and Illicit Enrichment

    DO0022, 2012, Asset Disclosure

  52. Standardized Guidelines for Access to Information

    DO0023, 2012, Right to Information

  53. Implementing a Social Audit System to the Institutions Responsible for External Control of the State

    DO0024, 2012, Anti-Corruption Institutions