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Zero Bureaucracy (LV0035)



Action Plan: Latvia National Action Plan 2017-2019

Action Plan Cycle: 2017

Status: Inactive


Lead Institution: State Chancellery

Support Institution(s): All ministries MEASURE THE IMPLEMENTATION OF RELEVANT PARTNERS Latvian Free Trade Union

Policy Areas

Legislation & Regulation, Legislative

IRM Review

IRM Report: Latvia Design Report 2017-2019

Starred: Pending IRM Review

Early Results: Marginal

Design i

Verifiable: Yes

Relevant to OGP Values: Civic Participation

Potential Impact:

Implementation i



Navigate to 'zero bureaucracy "
2017 2nd half - 2019 1st half
Statutory requirements are provided for certain activities and creates costs both internally in the public administration, as
well as citizens and businesses. For public administration more efficient, but businesses and citizens to meet the
requirements of the Law shall be low consumption of time and money, you need to continually assess the administrative
burden and to take steps to minimize it.
Better Regulation policy is a policy and regulatory development in support of the principles of "regulate as
little as possible" and "intervening only where it is needed", involves the public and listens to the opinions,
thus contributing to a transparent, evidence-based and public interest decisions making.
In the coming years, the Latvian public administration reform in the context of the work intended to reduce the administrative
burden and find opportunities to improve the efficiency and economy, moving towards "zero bureaucracy". Already it has
begun work on internally in the public administration of administrative burden assessment and proposals for its reduction 44th Proposals
developed intended to be introduced in the coming years. In addition it is also necessary to find out public opinion will have to
be carried out surveys on the administrative burden and customer satisfaction in certain areas "Reducing the burden together"
through the site
Navigate to the "zero bureaucracy":
• to reduce the administrative burden on internally in the public administration;
• to reduce the administrative burden on businesses and citizens, involving people;
• Latvian develop better regulation policy.
44 Prepared informative report "Reducing Administrative Burdens in the public administration" project,
HOW TO COMMITMENT will be introduced and the solution to these problems?
The commitment will be implemented through the completion and approval of an assessment of the administrative burden on
internal public administration and launching the proposals contained in the introduction. In addition will be selected identified areas
where the administrative burdens arising from citizens and businesses, and will be made public and business survey to hear their
proposals to these areas to reduce the administrative burden. Essential to ensure the widest possible range of respondents, the
results are impartial. Aggregated realized results will be used in developing the "zero bureaucracy" directed changes in both laws
and regulations and administrative procedures in public administration.
Commitment to comply with the OGP values - accountability and public participation through ICT solutions. With the
introduction of commitment will promote public involvement in reducing administrative burdens.
Reaching concrete results towards the "zero bureaucracy" will enhance public confidence in government
institutions and will develop a positive reputation.
Compliance with international obligations
• The European Commission's Better Regulation agenda 45;
• The European Commission's regulatory compliance and enforcement program (REFIT) 46.
1. Take the survey "will reduce costs together" (of the administrative burden in certain areas) at least once a year
01.01.2018. - 31.12.2020.
2. To evaluate the administrative burden on internally in the public administration and to make proposals for its reduction, as well as
the launch of this proposal for the introduction of
2017 2nd half - 07/01/2020.
45 See:
46 View: / Reducing-Burdens-and-Simplifying-law / refit-making-eu-law-Simpler-and-less-costly_lv
3. To develop Latvian better regulation policy, while the objective of "zero bureaucracy"
01.01.2018. - 01.10.2019.
State Chancellery
All ministries
Latvian Free Trade Union

IRM Midterm Status Summary

8. Towards “Zero Bureaucracy”

Language of the commitment as it appears in the action plan:

Editorial Note: The Latvian government did not submit an official English translation of its 2017−2019 to OGP. Therefore, the original Latvian version as it appears in the action plan can be viewed below. For the full text of this commitment, please see the Latvia 2017−2019 action plan here:

Virzīties uz “nulles birokrātiju”:

  • mazināt administratīvo slogu iekšēji valsts pārvaldē;
  • mazināt administratīvo slogu uzņēmējiem un iedzīvotājiem, iesaistot sabiedrību; • izstrādāt Latvijas labāka regulējuma politiku.


8.1. Veikt aptauju “Mazinām slogu kopā” (par administratīvo slogu noteiktās jomās) vismaz reizi gadā

8.2. Izvērtēt administratīvo slogu iekšēji valsts pārvaldē un sniegt priekšlikumus tā mazināšanai, kā arī uzsākt šo priekšlikumu ieviešanu

8.3. Izstrādāt Latvijas labāka regulējuma politiku, vienlaikus izvirzot mērķi “nulles birokrātija”

Start Date: 1 Jul. 2017

End Date: 30 Jul. 2019

Context and Objectives

The State Chancellery of Latvia committed to the goal of zero bureaucracy as part of its public service reform approved by the Cabinet of Ministers on 14 November 2017. [37] For this purpose, it researches administrative burdens in various areas, such as public procurement, tax administration, and establishing enterprises. [38] The Chancellery also measures governmental innerworkings and submits proposals to reduce unnecessary work. [39] The Chancellery created two interactive tools where people may submit problems faced when interacting with the government: “Mazinām slogu kopā” (“Let’s reduce burden together”); [40] and a mobile application “Football” (Futbols in Latvian) [41] where people can find government institutions and give feedback on cooperation of institutions providing services.

The commitment is an initiative of the State Chancellery and calls for conducting an annual survey on how to reduce unnecessary bureaucracy (Milestone 8.1) and using findings from this survey to develop policy recommendations for reducing bureaucracy (Milestone 8.3). The commitment also involves analysis of the inner interinstitutional burdens in public administration to identify solutions for their and reforms (Milestone 8.2). The annual survey of the public who use government services (Milestone 8.1) corresponds to the OGP value of civic participation.

If fully implemented, this commitment could reduce administrative burdens for citizens, NGOs, and businesses. Interactive tools such as the application, “Futbols,” may collect public feedback that might otherwise not have been gathered. Nonetheless, the commitment does not specify which issues will be surveyed or if other tools will be developed for gathering information. Findings from the intergovernmental analysis will form the basis of proposals to facilitate more efficient information flows between government institutions. [42]

The description of activities is also not explicit on which areas will receive regulations. Though the description of commitment references EU policies on regulations in EU level highlighting main principles to be introduced in EU governance in areas of EU competencies. [43] The researcher assumes that the same principles will be applied also in other areas. Because of the low specificity, the potential impact is minor. However, the forthcoming IRM Implementation Report will evaluate the extent to which these activities changed government practice.

Next steps

If reducing bureaucracy is carried forward to future action plans, the IRM researcher recommends including more activities that are relevant to open government; activities could reduce administrative burdens on behalf of citizens and private legal entities. In this case, an interactive tool for gathering feedback from society could become a separate commitment.

[37] State Chancellery, “Draft legislation of the Cabinet of Ministers of the Republic of Latvia: Draft Plan "Public Administration Reform Plan 2020"” (7 Mar. 2019),

[38] State Chancellery, “Administrative burden studies” (25 Nov. 2016),

[39] State Chancellery, “Draft legislation of the Cabinet of Ministers of the Republic of Latvia: Informative Report "Reducing Administrative Burdens in Public Administration"” (7 Mar. 2019),

[40] State Chancellery, “Mazinām Slogu Kopā: For Once, Play Always” (accessed 9 Nov. 2018),

[41] State Chancellery, “Mazinām Slogu Kopā: For Exact Passes in Public Administration” (accessed 9 Nov. 2018),

[42] State Chancellery, “Draft legislation of the Cabinet of Ministers of the Republic of Latvia: Informative Report "Reducing Administrative Burdens in Public Administration"” (7 Mar. 2019),

[43] European Commission, Commission Staff Working Document: Regulatory Fitness and Performance Programme (REFIT): State of Play and Outlook (Strasbourg: 19 May 2015),


  1. Transparency in Public Procurement and Contracts

    LV0040, 2019, Access to Information

  2. Open Data

    LV0041, 2019, Access to Information

  3. Transparency in Lobbying

    LV0042, 2019, Capacity Building

  4. Open Municipal Government

    LV0043, 2019, E-Government

  5. Public Engagement in Policymaking

    LV0044, 2019, Capacity Building

  6. Anti-corruption Measures

    LV0045, 2019, Anti-Corruption

  7. Public Participation in Decision-Making

    LV0028, 2017, Access to Information

  8. e-Legal Services

    LV0029, 2017, Access to Information

  9. Open Data

    LV0030, 2017, Access to Information

  10. Lobbying Transparency

    LV0031, 2017, Capacity Building

  11. Budget Transparency

    LV0032, 2017, E-Government

  12. Whistleblower Protections

    LV0033, 2017, Anti-Corruption

  13. Ethics in Public Management

    LV0034, 2017, Capacity Building

  14. Zero Bureaucracy

    LV0035, 2017, Legislation & Regulation

  15. Open Public Procurement

    LV0036, 2017, Access to Information

  16. Transparency in State Management

    LV0037, 2017, Access to Information

  17. Beneficial Ownership

    LV0038, 2017, Anti-Corruption

  18. Evidence-Based Governance

    LV0039, 2017, Capacity Building

  19. Starred commitment Concept Note on Publishing Data

    LV0018, 2015, Access to Information

  20. Portal Drafting Legislature and Development of Planning Documents

    LV0019, 2015, E-Government

  21. Platform Unifying Gov. Webpages

    LV0020, 2015, E-Government

  22. Starred commitment Transparency of Selecting Candidates for the Boards and Councils of Public Entity Enterprises

    LV0021, 2015, Legislation & Regulation

  23. Supervising Officials Responsible of Public Resources

    LV0022, 2015, Anti-Corruption

  24. Sustainable Model of Financing NGOs

    LV0023, 2015, Civic Space

  25. Starred commitment Online Collection of Signatures on Referenda

    LV0024, 2015, E-Government

  26. Draft Law on Protecting Whistleblowers

    LV0025, 2015, Anti-Corruption

  27. Assessment of the System of the Financing Political Parties

    LV0026, 2015, Political Integrity

  28. Code of Ethics and a Public Administration Employee’S Handbook for Public Sector

    LV0027, 2015, Capacity Building

  29. NGO Fund

    LV0001, 2012, Capacity Building

  30. Strengthen Social Partners

    LV0002, 2012, Public Participation

  31. Trade Union Law

    LV0003, 2012, Civic Space

  32. NGO Co-Working

    LV0004, 2012, Civic Space

  33. Public Engagement Model

    LV0005, 2012, Open Regulations

  34. Internet Access Points

    LV0006, 2012, E-Government

  35. Public Service Assessment

    LV0007, 2012, Public Service Delivery

  36. Enhancing e-services

    LV0008, 2012, E-Government

  37. Transport e-services

    LV0009, 2012, E-Government

  38. Asset Disclosure

    LV0010, 2012, Anti-Corruption

  39. Lobbying Law

    LV0011, 2012, Legislation & Regulation

  40. Whistleblower Protection

    LV0012, 2012, Anti-Corruption

  41. Public Subsidy Control

    LV0013, 2012, Private Sector

  42. State Owned Enterprises Management

    LV0014, 2012, Private Sector

  43. Single Platform for Government Websites and Information

    LV0015, 2012, E-Government

  44. Online Broadcasting From the Cabinet and Parliament

    LV0016, 2012, E-Government

  45. Website For Public Participation

    LV0017, 2012, E-Government

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