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Popularize Freedom of Information (Foi) Law (LR0008)



Action Plan: Liberia, Second National Action Plan, 2015-2017

Action Plan Cycle: 2015

Status: Inactive


Lead Institution: MICAT, MOF, IIC

Support Institution(s): iLab Liberia, CEMESP, Carter Center, CENTAL

Policy Areas

Access to Information, Capacity Building, E-Government, Right to Information

IRM Review

IRM Report: Liberia End-of-Term Report 2015-2017, Liberia Progress Report 2015-2017

Starred: No

Early Results: Marginal

Design i

Verifiable: Yes

Relevant to OGP Values: Access to Information

Potential Impact:

Implementation i



Performance Indicators: Number of persons making and receiving feedbacks through the FoI request platform;

Numberof citizens demonstrating understanding of the FoI Law as a
result of awareness

IRM Midterm Status Summary

For Commitment details, see Liberia Progress Report 2015-2017.

IRM End of Term Status Summary

Cluster: Implementation of Freedom of Information Law

1.1 Appointment of Public Information Officers (PIOs) in government agencies and provision of training to fulfill their Terms of Reference.

Ministry of Information, Cultural Affairs and Tourism (MICAT), Independent Information Comission (IIC), Federation of Liberian Youth (FLY), Carter Center, Open Society Initiative for West Africa (OSIWA), Center for Media Studies and Peacebuilding (CEMESP), Center for Transparency and Accountability in Liberia (CENTAL), 1 July 2015-30 May 2016)


· 1.I.I Appoint an additional 50 PIOs.

· 1.I.2 IIC prepares and shares quarterly reports

· 1.I.3 Conduct Capacity building training for staff of IIC

1.2 Popularize the Freedom of Information Law (FOI) and ensure access for more Liberians to the law.

(MICAT, MOF, IIC, and Carter Center, iLab Liberia, CEMESP, CENTAL, 1 July 2015-Ongoing).


· 1.2.1 Design and build an online FOI requests platform

· 1.2.2 Outreach and awareness for citizens across the country through town hall meetings and radio talk shows.

Commitment Aim:

In 2010, Liberia passed the Freedom of Information (FOI) Law, establishing that each public agency and government ministry must have a Public Information Officer (PIO) to handle access to information requests from the public.[Note7:] In addition, persons denied information or dissatisfied with a response can seek an appeal from the Information Commissioner, or request an internal or judicial review. Prior to the commitment period, it was difficult to assess government compliance with FOI laws, as there was no system in place to track requests and responses. This was compounded by the fact that the government did not have a strong records management system in place, and did not track or report on numbers of requests, responses and timeframes.

Commitment 1.1 includes steps to appoint and train 50 PIOs. In addition, the Independent Information Commission (IIC) is required to share quarterly reports on recruitment and training practices, as well as government agencies’ compliance with the FOI mandate.

Commitment 1.2 focuses on publicizing the FOI law so that citizens are aware of its purpose and are able to benefit from the changes. Activities include building the online FOI platform for submitting information requests, and conducting outreach to citizens through town hall meetings and radio talk shows in the counties.



Commitment 1.1: Limited

This commitment had limited completion at the midterm. By June 2016, 41 of 50 PIOs had been appointed and civil society partners had carried out the capacity building trainings. However, by the end of the review cycle, the IIC had not published any quarterly reports on recruitment and training practices or government agencies’ in compliance with the FOI law. For more information, please see the 2015–2016 IRM midterm report.

Commitment 1.2: Completed

The IIC has established an online platform “InfoLib” [Note8: InfoLib,] to enable citizens to request information. As of January 2017, 95 requests have been made, though only four have received government responses and 89 remain unresolved. The InfoLib tracking system reveals that the government lacks the capacity to respond to requests in a timely manner. The government has carried out awareness-raising activities through town hall meetings in six of the 15 counties. For more information, please see the 2015–2016 IRM midterm report.


Commitment 1.1: Limited
An additional seven PIOs have been appointed and trained, bringing the total to 48 PIOs. These PIOs were serving as Public Relations Officers (PRO) in their respective ministries. Their appointment to serve as a PIO is an additional responsibility in their terms of reference as PRO.[Note9: Emmanuel Howe, Independent Information Commission (IIC), interview by IRM researcher.] Two more PIOs need to be appointed and trained to complete the commitment.

In fulfilling another milestone under this commitment, iLab have conducted five capacity building trainings for IIC staff. Also, in June 2016, iLab Liberia, in collaboration with IIC and the Ministry of Information, Cultural Affairs and Tourism, conducted a week-long training for all PIOs. The training was an effort to provide the newly appointed PIOs hands-on training on the FOI request platform, as they serve as the primary contact of their authority or agency for the public.

However, a representative from the IIC informed the IRM researcher that the commission has not been able to publish any quarterly reports as they have not received any reports from the PIOs. He also expressed that the public is not fully aware of services on the online platform even though the commission has engaged in educating people about it on various radio shows.[Note10: Emmanuel Howe, Independent Information Commission (IIC), interview by IRM researcher.] For these reasons the commitment level of implementation is still limited. Although PIOs have been appointed, there is no evidence that they are preparing and sharing quarterly reports.

Commitment 1.2: Completed
The online platform has been designed and built ( Also, according to the self-assessment report, the government has carried out awareness activities in seven counties. Pursuant to the FOI Act, the government appointed Cllr. Mark B Freeman as Commissioner for the ICC. One of the commissioner’s primary responsibilities and functions is to develop outreach and a public awareness strategy to provide useful tools and relevant information to the general public on how to access the FOI Act. In this regard the IIC, with support from Open Society Initiative for West Africa (OSIWA), has conducted awareness outreach in 12 of the 15 counties. Billboards were also erected in strategic locations to increase public awareness.[Note11: Open Society Initiative for West Africa (OSIWA) 2014-2017 Strategy,]

CSOs maintained that the establishment of the IIC is a step in the right direction to provide information to the public. However, they highlighted that the government needs to fully support the IIC in order for it to be effective in fulfilling its mandate.[Note12: Accountability Lab, Peacework Liberia, iLab, LOFANET and the Global Citizens Initiative were consulted on this topic.] Furthermore, The Carter Center, with support from the United States Agency for International Development (USAID), has developed “A Citizens’ Guide to the 2010 Liberia Freedom of Information Act”, which has been distributed widely and is accessible online.[Note13: A Citizens’ Guide to the 2010 Liberia Freedom of Information Act,] The Carter Center is also implementing a two-year (2016–2018) access to information plan for women in Lofa, Bong and Nimba. This project mainly targets women’s groups to educate them about the FOI Act and how they can request information from government institutions.

Did It Open Government?

Commitment 1.1
Access to Information: Marginal

According to the report from the Carter Foundation[Note14: Findings from Select Agencies: Liberia,], although the implementation of the FOI Act in Liberia still faces serious challenges, one key positive aspect is the appointment of information officers in the different agencies. Prior to the implementation of this commitment no public information officers (PIOs) were in place. Currently, 48 PIOs are working on the implementation of the FOI Act in Liberia. The Carter Foundation stated that “the basics exist to begin and advance implementation”. However, a representative from the IIC, responsible for supervising and providing technical support to the designated PIOs, indicated a lack of reporting from the newly designated PIOs.[Note15: Emmanuel Howe, IIC, interview by IRM researcher, November 2017.] While PIOs are in place and trained, the results of their work are not visible yet. In view of these considerations, the commitment resulted in a marginal level of opening up the government.

Commitment 1.2

Access to Information: Marginal

Although PIOs have been appointed, the use of the FOI Act to request information remains limited in Liberia. The IIC representative, Emmanuel Howe, stressed more outreach and sensitization about the FOI online request platform is needed. As of November 2017 there are a total of 27 online requests known by the IIC made by citizens to public institutions. From this, only 10 of the public bodies have complied with requests from the public.[Note16: One example includes the request for the annual financial statements from 2008 -2012/13 from Liberia Electricity Corporation and their contribution to the National Budget and Broad. Also the CSO Ebola Response Task Force requested the Ministry of Finance for expenditures made in seven counties from the County Development Fund in the fight against Ebola. Both cases are still pending with the Ministry of Finance failing to appear for court proceedings. For more information, The commission officer highlighted to the IRM researcher that more public awareness is needed in relation to online requests. Internet penetration and literacy rates could also be affecting the number of requests people make. The IIC also expressed that it is important to firstly strategize ways in which the already designated PIOs can be more effective before assigning and training additional PIOs. Finally, it is important that the government revise their record management and information storing system so that public institutions can have the information readily available for release.

Carried Forward?

Commitment 1.1 was carried forward into the third national action plan.[Note17: Liberia’s third national action plan, Commitment 3 of the third action plan aims to complete the appointment and training of additional PIOs in all counties and to provide additional trainings to ensure they can fulfill their mandate. The commitment also aims to increase the amount of FOI requests and to ensure the government’s provision of information.


  1. Extend capacity and transparency of judicial system

    LR0039, 2020, Access to Justice

  2. Create public beneficial ownership register

    LR0037, 2020, Access to Information

  3. Publish budget information online

    LR0038, 2020, Aid

  4. Promote integrity within institutions and schools

    LR0040, 2020, Anti-Corruption

  5. Increase transparency and inclusivity of public contracts

    LR0041, 2020, Access to Information

  6. Train health professionals and open health data

    LR0042, 2020, Access to Information

  7. Make legislative process more transparent and participatory

    LR0043, 2020, E-Government

  8. Enhance compliance and transparency in tax system

    LR0044, 2020, E-Government

  9. Implement transparent SGBV roadmap

    LR0045, 2020, Access to Information

  10. Increase youth engagement in national policy

    LR0046, 2020, Marginalized Communities

  11. Monitor fulfillment of commitments

    LR0047, 2020, E-Government

  12. Publish latest health data

    LR0048, 2020, Access to Information

  13. Legislative Monitoring Database

    LR0027, 2017, E-Government

  14. Publication of Budget Documents

    LR0028, 2017, Anti-Corruption

  15. Freedom of Information (FOI) Act

    LR0029, 2017, Access to Information

  16. Citizen Monitoring for the Justice System

    LR0030, 2017, Access to Justice

  17. Feedback Mechanism to Build Accountability of the LNP

    LR0031, 2017, Access to Information

  18. Capacity Building for Integrity in Government

    LR0032, 2017, Anti-Corruption

  19. Transparency in the Land Authority

    LR0033, 2017, E-Government

  20. Accountability and Value for Money Through Open Contracting

    LR0034, 2017, Access to Information

  21. Beneficial Ownership Registry

    LR0035, 2017, Access to Information

  22. Open Data/Citizen Navigation Portal

    LR0036, 2017, Access to Information

  23. Starred commitment Commercial Land Use Rights Information

    LR0011, 2015, Capacity Building

  24. Open Aid Portal and Publication of Aid Data

    LR0012, 2015, Access to Information

  25. Link Financial Management System to Aid Management Platform

    LR0013, 2015, Aid

  26. Facilitate Tracking of EVD Funds

    LR0014, 2015, Access to Information

  27. Starred commitment Implementation of the New Jury Law

    LR0015, 2015, Public Participation

  28. Citzen Monitoring of Justice System

    LR0016, 2015,

  29. Civic Education and Citizen Engagement Around Offline Tools

    LR0017, 2015,

  30. Know Your Rights' Initiative

    LR0018, 2015, Justice

  31. Passage of Whistleblower Protection Act

    LR0019, 2015,

  32. Transparency Hubs

    LR0020, 2015, Public Participation

  33. Public Service Integrity

    LR0021, 2015, Anti-Corruption

  34. Citizen Feedback Platform.

    LR0022, 2015, E-Government

  35. e-Government

    LR0023, 2015, Capacity Building

  36. Public Expenditure Management Systems

    LR0024, 2015, Capacity Building

  37. Public Safety/ Law Enforecement Reform

    LR0025, 2015, E-Government

  38. Open Data Portal

    LR0026, 2015, Access to Information

  39. Appoint Public Information Officers (PIOs)

    LR0007, 2015, Capacity Building

  40. Popularize Freedom of Information (Foi) Law

    LR0008, 2015, Access to Information

  41. Expand Open Budget Initiative

    LR0009, 2015, Access to Information

  42. Public Information on Land and Natural Resource Reform

    LR0010, 2015, Anti-Corruption

  43. Increase Access to Public Information

    LR0001, 2013, Access to Information

  44. Open Budget Initiative

    LR0002, 2013, E-Government

  45. Extractive Industries Transparency

    LR0003, 2013, Anti-Corruption

  46. Citizens’ Participation and Dialogue

    LR0004, 2013, Public Participation

  47. Starred commitment Accountability and Integrity

    LR0005, 2013, Anti-Corruption

  48. Technology and Innovation

    LR0006, 2013, Access to Information

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