Public services by NGOs (LT0027)
Action Plan: Lithuania Action Plan 2018-2020
Action Plan Cycle: 2018
Lead Institution: Ministry of Social Security and Labour
Support Institution(s): Ministry of the Interior, NGOs
Policy AreasCapacity Building, Civic Space, Freedom of Association, Public Service Delivery
4. Develop a model for transferring public services to NGOs and communities and encouraging its implementation.
1 December 2018 – 31 December 2019
Lead implementing agency Ministry of Social Security and Labour
Status quo or problem addressed by the commitment According to the current public service delivery model, practically all public services are provided by state or municipal institutions or bodies. This is often not what the users want as they are often inefficient and uneconomical, and the users are often devoid of the possibility to impact the quality of services provided. Such a public service model does not contribute to the promotion of civic awareness and the strengthening of communities, i.e. citizens are not involved in decision-making as regards services and their better quality, despite the fact that these decisions have a significant impact on the quality of their own life and the environment.
Currently, only a small number of municipalities have transferred to NGOs and communities a small proportion of public services, although the National Progress Programme provides for 15 per cent share of services to be transferred by municipalities to NGOs and communities by 2020.
Problem solution/Commitment Develop a model for transferring public services to NGOs and communities and encourage its implementation.
Main objective Encouraging the transfer of public services to NGOs and communities with a view to increasing the transfer of public services to 5-10 per cent share.
How will the commitment contribute to solve the problem? The model for transferring public services will ensure greater public engagement in decision-making processes, encourage NGOs and communities to play a more active role in addressing problems relevant to their immediate environment, and help public authorities to properly prepare and ensure a smooth transfer of public services and increase the efficiency of public service delivery.
Action and its description Expected concrete result Start date: End date:
1. Identification of problematic areas and analysis of best practices Compilation and analysis of information on problems encountered in transferring public services to NGOs and communities and summary of best practices in this field 01/12/2018 01/03/2019
2. Development of a model and recommendations for state and municipal institutions Methodological document, 1 pcs. 01/03/2019 31/08/2019
3. Training for representatives of state and municipal institutions, NGOs and communities Training, 5 pcs. 01/09/2019 31/10/2019
4. Evaluation of completed actions, monitoring of indicators Analysis completed, 1 pcs 01/11/2019 31/12/2019
How is the commitment relevant to the values of transparency, accountability and civic participation? The commitment is relevant to the value of public participation, as the mechanism developed will encourage people to get closer involved in decision making regarding problems faced in their environment.
Additional information The commitment is part of the Plan for the implementation of the Programme of the 17th Government.
Lead implementing agency Ministry of Social Security and Labour of the Republic of Lithuania
Name, title, department, email and telephone number of the responsible person , Aurelija Olendraitė,
Chief Adviser for NGOs and Communities,
tel.: 8 70668 248
Other ministries, departments/agencies involved Ministry of the Interior
What civil society organisations, private sector representatives or other stakeholders are you planning to involve in the implementation of the commitment? Do you plan to conduct a public consultation during the implementation of the commitment? The commitment involves NGOs, the NGO Council and other stakeholders (Association of Local Authorities in Lithuania).
LT0024, 2018, E-Government
NGO database, NGO fund
LT0025, 2018, Civic Space
publish fiscal information
LT0026, 2018, E-Government
Public services by NGOs
LT0027, 2018, Capacity Building
monitoring and evlauation for public participation
LT0028, 2018, Public Participation
legislative process evaluation
LT0029, 2018, Capacity Building
Build open data portal, and integrate into the European single digital market.
LT0015, 2016, Capacity Building
Publicize information about government activities and civic participation in governance.
LT0016, 2016, Capacity Building
Publish online information about revenues and spending of national and municipal institutions
LT0017, 2016, E-Government
Create and broadcast social advertisements that target corruption in the healthcare system
LT0018, 2016, Anti-Corruption Institutions
Create legal, organizational and technical tools to easily access detailed information about election and voting procedures
LT0019, 2016, E-Government
Create public consultation mechanism
LT0020, 2016, Capacity Building
Foster open public governance culture in public sector
LT0021, 2016, Capacity Building
Creation of NGO database.
LT0022, 2016, Civic Space
Creation of NGO fund.
LT0023, 2016, Capacity Building
Public Service Quality Improvements
LT0007, 2014, Capacity Building
Developing and Promoting E-Services
LT0008, 2014, E-Government
Encouraging Public Participation
LT0009, 2014, E-Government
Raising Civic Awareness
LT0010, 2014, Education
National Civil Society Fund Model Development
LT0011, 2014, Civic Space
Accessibility of Public Information
LT0012, 2014, E-Government
Public Decision-Making Transparency
LT0013, 2014, Anti-Corruption Institutions
Promoting Anti-Corruption Education
LT0014, 2014, Anti-Corruption Institutions
Increase of the accessibility of the information held by public administration authorities.
LT0001, 2012, Records Management
Centralised publishing of information on Government activities
LT0002, 2012, Records Management
More extensive public consultations
LT0003, 2012, Public Participation
Promotion of public participation in public administration processes
LT0004, 2012, Legislature
Increasing the accessibility of services provided to the public.
LT0005, 2012, E-Government
Promotion of public participation in the process for the improvement of service provision
LT0006, 2012, Public Participation