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Moldova

Accountability Mechanism (MD0073)

Overview

At-a-Glance

Action Plan: Moldova Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active

Institutions

Lead Institution: State Chancellery, E-Governance Agency, Ministries, other central administrative authorities

Support Institution(s): NA

Policy Areas

Anti-Corruption, Audits and Controls, Capacity Building, Public Service Delivery

IRM Review

IRM Report: Moldova Design Report 2019-2020

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Pending IRM Review

Potential Impact:

Implementation i

Completion: Pending IRM Review

Description

5. Strengthen the accountability mechanism of public authorities
Lead implementing
agency/actor State Chancellery, E-Governance Agency, Ministries, other central administrative authorities
Commitment description
What is the public problem that the commitment will address? An efficient and accountable public sector is a precondition for a well-functioning public system. Thus, it is necessary to train civil servants in the areas related to open government/open governance, as well as ensure the implementation of the recommendations of the Court of Accounts (authority that oversees the good functioning of the public sector). Moreover, the commitment addresses the inefficiency of authorities responsible for public service delivery.
What is the commitment? Commitment refers to strengthening the accountability of public authorities.
How will the commitment contribute to solve the public problem? Commitment contains activities related to the improvement of the capacities of public servants both central and local levels, in the areas such as open government/open governance, implementation of recommendations of the Court of Accounts and adjustment of the individual and institutional performance assessment system among authorities responsible for public service delivery.
Why is this commitment relevant to OGP values? Public sector accountability
Milestone Activity with a verifiable deliverable Responsible authority Deadline Progress indicators
Strengthening the capacities of public servants within the central and local public authorities in the field of transparency, access to information, promotion of ethical behavior and integrity of civil servants, etc. State Chancellery, Academy of Public Administration,
ministries,
other central administrative authorities
Annual Number of trained public servants
Ensuring the implementation and monitoring of recommendations of the audit reports of the Court of Accounts Ministries,
other central administrative authorities, State Chancellery
Annual Number of forwarded recommendations,
Share of recommendations implemented
Adjustment of the system for assessing the individual and institutional performance of authorities responsible for public service delivery in terms of quality in the context of providing beneficiary-centered public services State Chancellery,
E-Governance Agency Quarter I, 2020 Individual and institutional performance assessment system developed by including the beneficiary-centered approach

IRM Midterm Status Summary

5. Accountability of public authorities

Language of the commitment as it appears in the action plan: Commitment refers to strengthening the accountability of public authorities. [69]

Milestones

5.1 Strengthening the capacities of public servants within the central and local public authorities in the field of transparency, access to information, promotion of ethical behavior and integrity of civil servants, etc.

5.2 Ensuring the implementation and monitoring of recommendations of the audit reports of the Court of Accounts

5.3 Adjustment of the system for assessing the individual and institutional performance of authorities responsible for public service delivery in terms of quality in the context of providing beneficiary-centered public services

Start Date: 2019          

End Date: 2020

Commitment Overview

Verifiability

OGP Value Relevance (as written)

Potential Impact

Completion

Did It Open Government?

Not specific enough to be verifiable

Specific enough to be verifiable

Access to Information

Civic Participation

Public Accountability

Technology & Innovation for Transparency & Accountability

None

Minor

Moderate

Transformative

Not Started

Limited

Substantial

Completed

Worsened

Did Not Change

Marginal

Major

Outstanding

5. Overall

 ✔

Unclear

Assessed at the end of action plan cycle.

Assessed at the end of action plan cycle.

                                       

Context and Objectives

The lack of government accountability in Moldova has led to a decrease in public trust in the government and an increased risk of corruption. According to the 2016 Global Corruption Barometer, more than half of Moldovan citizens rated the government poorly in fighting corruption, and around two-thirds consider corruption as one of the major issues in the country. [70] This commitment aims to strengthen the accountability of public authorities by building capacities of public servants in areas related to open government and transparency. It also plans to ensure the implementation of the Court of Accounts’ recommendations and adjust the individual and institutional performance assessment system of public authorities.

In Moldova, the professional development of public servants is regulated by law, [71] and the government has approved a professional development plan 2016-2020 for public servants. [72] The IRM Progress Report for the third action plan (2016-2018) noted that the understanding of open government and transparency among public servants in Moldova was insufficient. Therefore, a focus on strengthening capacities in these areas could lead to a better understanding of the concepts and their use, and potentially strengthen accountability of public institutions. The Academy of Public Administration, [73] introduced in the curriculum topics and courses to address these issues, and other institutions are expected to be involved in the process. [74] As written in the action plan, however, this activity is too broad to determine its potential impact. Moreover, the action plan does not include statistics on the number of public servants that will be trained. A needs assessment for training was also not available. Additionally, as of April 2019, there are no consolidated lists of courses or activities in this regard. [75]

Milestone 5.2 deals with the Court of Accounts’ annual audits. The Court of Accounts conducts annual audits of public authorities and provides recommendations on how to best use the public funds. [76] The State Chancellery previously monitored the implementation of these recommendations. According to the former OGP point of contact at the State Chancellery, in the context of the action plan, the ministries will now report to the State Chancellery on their progress, and the Chancellery will follow up with those who did not implement the recommendations. [77] Thus, the Chancellery plans to institutionalize an internal monitoring system for the implementation of the recommendations provided by the Court of Accounts. It expects that public authorities will become more accountable in terms of how public money is spent by the respective ministries and for which activities.

The government also plans to adjust the system for assessing the individual and institutional performance of authorities responsible for public service delivery (5.3). This performance assessment was introduced in Moldova in 2010. [78] Through this milestone, the government will introduce a more transparent framework for performance assessment. This activity is part of a project of the Government of Moldova, financed by the World Bank and implemented by the E-Governance Agency. [79]

In the long term, targeted trainings of public servants, as well as the new individual and institutional assessments on public service delivery, could improve citizens’ experiences with the public sector. Also, the monitoring and supervision conducted by the State Chancellery on the implementation of the Court of Accounts’ recommendations by public authorities could lead to more efficient use of public funds and more visibility of how the public sector functions. However, as written, the relevance of this commitment to OGP values is unclear. The milestones represent internal government activities (namely civil servant training, implementation of recommendations, and adjustment of systems). Furthermore, given the lack of details, the potential impact cannot be assessed as higher than minor.

Next steps

The IRM recommends dividing this commitment into more manageable parts, as the current milestones cover a wide area. Furthermore, better cohesion between the milestones could be achieved, even if activities from other strategies or programs are integrated in the action plan.

For successful implementation of this commitment, the government could ensure that a clear plan is created for the professional development curriculum, and that an assessment of the training needs of public servants is conducted in order for the resources to be efficiently directed. Also, the government could develop a follow-up mechanism to ensure that all Court of Accounts’ recommendations are correctly understood and implemented.


[69] OGP, Moldova Action Plan 2018-2020, https://www.opengovpartnership.org/documents/moldova-action-plan-2018-2020

[70] Transparency International (2016), People and Corruption: Europe and Central Asia, Global Corruption Barometer, http://transparency.ee/cm/files/lisad/gcb_eca_report_web.pdf

[71] Government Decision no. 201 of 11.03 2009 on the enforcement of Law no 158-XVI of 4 July 2008 on the public service and the status of the public servant, http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=331023

[72] Government Decision no.970 of 11 August 2016 on the approval of the training program for public servants 2016-2020, http://lex.justice.md/index.php?action=view&view=doc&lang=1&id=366277

[73] Public Administration Academy of the Government of the Republic of Moldova, http://www.aap.gov.md/

[74] Interview Natalia Bejenar, State Chancellery, OGP Point of Contact, 2 April 2019.

[75] Ibid.

[76] The Court of Accounts of the Republic of Moldova, national legal framework, http://www.ccrm.md/cadrul-legal-1-32

[77] Interview with Natalia Bejenar, State Chancellery, former OGP Point of Contact, 2 April 2019.

[78] Methodological Guide of the Public Servant Assessment, State Chancellery, 2010, http://rapc.gov.md/file/Ghid%20EPPFP%20final.PDF

[79] Modernization of government services project, http://www.egov.md/en/file/4484/download?token=MxH7-NMi; E-Government Agency, News on the modernization of government services project, http://www.egov.md/en/communication/news/modernization-government-services-improved-accessibility-efficiency-and-quality


Commitments

  1. Access to Information and Open Data

    MD0069, 2018, Access to Information

  2. Budget Transparency and Public Procurement

    MD0070, 2018, Anti-Corruption

  3. Civil Society Collaboration

    MD0071, 2018, E-Government

  4. Diaspora Participation

    MD0072, 2018, E-Government

  5. Accountability Mechanism

    MD0073, 2018, Anti-Corruption

  6. Public Service Delivery

    MD0074, 2018, Access to Justice

  7. Increase Public Procurement Transparency

    MD0061, 2016, Access to Information

  8. Increase Knowledge of Public Procurement Process

    MD0062, 2016, Access to Information

  9. Ensure Budgetary Transparency

    MD0063, 2016, Access to Information

  10. Open Data in Education Sector

    MD0064, 2016, Access to Information

  11. Publish Government-Held Open Data

    MD0065, 2016, Access to Information

  12. Participative Policy-Making Process

    MD0066, 2016, E-Government

  13. Public Sector Evaluation

    MD0067, 2016, Public Participation

  14. Ensure Quality of Service Delivery

    MD0068, 2016, Capacity Building

  15. Improving the Government Open Data Portal

    MD0048, 2014, Access to Information

  16. Setting up an Action Plan for Open Data

    MD0049, 2014, Access to Information

  17. Setting up Guidelines for Publishing Open Data.

    MD0050, 2014, Access to Information

  18. Raising Awareness Among Civil Servants.

    MD0051, 2014, Access to Information

  19. Civil Servant Training

    MD0052, 2014, Access to Information

  20. Government Email System

    MD0053, 2014, E-Government

  21. Auditing Public Websites

    MD0054, 2014, Anti-Corruption

  22. Evaluating e-Petition Requirements.

    MD0055, 2014, E-Government

  23. Fostering Transparency at the Local Level.

    MD0056, 2014, E-Government

  24. Improving Communication at the Local Level.

    MD0057, 2014, E-Government

  25. Adopting New Public Consultations Principles.

    MD0058, 2014, Legislation & Regulation

  26. Training Civil Servants for Improved Communication

    MD0059, 2014, Capacity Building

  27. Improving Online Participation Platform

    MD0060, 2014, E-Government

  28. Strengthening the Enforcement of the Regulation on Transparency

    MD0001, 2012, E-Government

  29. Semestrial Progress Reports on Transparency in Decision Making

    MD0002, 2012, E-Government

  30. Update the Module "Decision Making Transparency" on the Websites of the Central Public Authorities

    MD0003, 2012, E-Government

  31. Publish Environmental Open Data on Central Public Authorities Websites

    MD0004, 2012, Environment and Climate

  32. Develop Methodological Guide

    MD0005, 2012, Environment and Climate

  33. Amendment Regulation

    MD0006, 2012, E-Government

  34. Mandatory Use of Government e-Mail Account Electronic (Gov.Md)

    MD0007, 2012, E-Government

  35. Annual Report on Public Sector Information

    MD0008, 2012, Legislation & Regulation

  36. Post Information on Draft Policies and Legislations on Www.Particip.Gov.Md

    MD0009, 2012, E-Government

  37. Development of an Online Petition Portal

    MD0010, 2012, E-petitions

  38. Starred commitment Draft the Law on Public Sector Information Reuse

    MD0011, 2012, Access to Information

  39. Develop Institutional Regulations for Collecting, Archiving and Publication of Data in Digital Format in Line with National Standards

    MD0012, 2012,

  40. Developing the Public Procurement Application

    MD0013, 2012,

  41. Starred commitment Drafting the Government Decision on Implementation of Law on Public Sector Information Reuse

    MD0014, 2012,

  42. Opening Priority Data

    MD0015, 2012,

  43. Publishing the Open Government Data Catalogue

    MD0016, 2012,

  44. Expanding Government Data Portal (Www.Date.Gov.Md)

    MD0017, 2012, Access to Information

  45. Mapping the Location of Public Institutions

    MD0018, 2012, E-Government

  46. Develop Applications to Launch of the Innovative Applications Development Contest

    MD0019, 2012,

  47. Implementation of Selected Apps

    MD0020, 2012,

  48. Develop National Standards for Collecting, Archiving and Publication of Data in Digital Format

    MD0021, 2012,

  49. Amend Law No. 1264- XV to Make Income and Property Declarations of Senior Officials, Judges, Prosecutors, and Civil Servants, Public

    MD0022, 2012,

  50. Develop an Online Automated Information System for Public Officials to File Income Statement

    MD0023, 2012,

  51. Develop Guidelines for Using Social Media in the Public Sector

    MD0024, 2012,

  52. Harmonize Public Relations and Communication Strategy with the Guidelines on Using Social Media

    MD0025, 2012, Capacity Building

  53. Government Presence in Social Media

    MD0026, 2012, Capacity Building

  54. Social Media in Government Training

    MD0027, 2012, Capacity Building

  55. Develop Regulation

    MD0028, 2012,

  56. Publish Documents

    MD0029, 2012, E-Government

  57. Publish Projects, Plans and Budget Proposals on Websites of Authorities

    MD0030, 2012,

  58. Starred commitment Publish Real-Time Information on State Budget Execution

    MD0031, 2012,

  59. Update Annual Database on Public Spending (BOOST) and Publish Data for 2011

    MD0032, 2012,

  60. Publish Online Realtime Income and Expenditures of Central Public Authorities

    MD0033, 2012,

  61. Opening up Data and Providing Quarterly Updates on External Assistance

    MD0034, 2012,

  62. Create an Internal Integrated Information System for Collecting Information on External Assistance

    MD0035, 2012,

  63. Develop and Launch an External Web Application to Monitor Flow of External Assistance

    MD0036, 2012,

  64. Transparent Information on Public Procurement

    MD0037, 2012,

  65. Starred commitment Develop and Launch the Electronic Information System

    MD0038, 2012,

  66. Establish a Procurement Agency Assistance Center

    MD0039, 2012,

  67. Train Public Offcials

    MD0040, 2012, Anti-Corruption

  68. Develop Indicators and Statistical Methodology for Transparency in e-Procurement Systems

    MD0041, 2012,

  69. Starred commitment Amend Electronic Procurement Law

    MD0042, 2012,

  70. Draft and Approve List of Public Services

    MD0043, 2012,

  71. Develop and Implement Quality Standards

    MD0044, 2012,

  72. Digitize Public Service Gradually

    MD0045, 2012,

  73. Starred commitment Human Resources Management System

    MD0046, 2012,

  74. Innovative IT Tools for Primary and Secondary Education System

    MD0047, 2012,

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