Developing Digital Public Infrastructure (DPI) (NG0044)

Thematic Area: Digital Governance

Commitment: The development, implementation, and monitoring of a national Digital Public Infrastructure (DPI) governance structure, specifically the Nigeria Data Exchange Platform (NGDX), to ensure that technology tools, platforms and applications across Ministries, Departments, and Agencies (MDAs) are well-coordinated.

Brief Description of Commitment: To ensure that digital tools and technologies are available and effectively utilised across all Ministries, Departments, and Agencies (MDAs) for efficient service delivery, while upholding ethical standards and safeguarding the rights and privacy of all citizens.

General Problem/Challenge Addressed by the Commitment: The existing digital infrastructure across many Ministries, Departments, and Agencies (MDAs), including computing systems, broadband connectivity, and reliable electricity, is insufficient to support the effective and inclusive delivery of digital public services, especially at the grassroots. This challenge is further compounded by significant digital skill gaps among MDA personnel, limiting the ability to leverage available digital tools and platforms fully.
As Nigeria accelerates its digital transformation, individuals with limited digital literacy or those living in underserved or rural areas face an increased risk of exclusion from essential digital public services, exacerbating existing socio-economic inequalities. Additionally, ethical usage, inclusivity, and digital rights concerns persist in the development and deployment of digital technologies for service delivery, including issues such as data privacy, Al bias, and language barriers.

Specific OGP Issue(s) in Focus: Efficient Service Delivery • Access to Information • Inclusion • Transparency Accountability

Rationale for the Commitment: The provision of digital tools and technologies, coupled with the capacity development of government personnel, is essential for enabling MDAs to deliver public services more efficiently. Also, promoting language and disability inclusion and adherence to ethical standards in the development and deployment of these technologies could mitigate concerns about digital rights and inclusion, including privacy and non-discrimination, as citizens access digital public services.

Main Objective: Strengthen digitisation of Federal MDAs services across all levels and outposts (as low or far-flung as rural post offices and police posts) by ensuring reliable internet connectivity, electricity, and computing systems that support efficient service delivery. Build the capacity of public servants by ensuring that every Federal MDA and its outpost is staffed with adequately trained personnel, capable of deploying and managing digital tools for efficient and citizen-centred service delivery. • Improve the quality of public services delivered by MDAs through the adoption of responsive digital platforms that meet the needs of all citizens. Promote the ethical use of digital tools in public service by ensuring their design and application align with best practices that safeguard inclusion and citizens' rights Advance an inclusive digital transformation that considers and responds to the diverse needs of all groups.

Anticipated Impact: • Improved efficiency across MDAS • Improved, timely public access to government services • Improved public perception, satisfaction, and trust in government services

Expected Outcomes | Milestones (Performance Indicators)
1. Increased levels of digital infrastructure provision across MDAs • 25% increase in the first year 50% increase in the second year • 75% achievement of the minimum standard in the third year 100% achievement of minimum standards in the fourth year
2. Increased levels of digital skills among the staff of MDAS. 50% of staff across all cadres have basic digital skills in the first year. 75% of staff across all cadres have basic digital skills in the second year. • 100% of staff across all cadres have basic digital skills in the third year. 50% of staff across all cadres have sufficient digital skills with respect to their service areas in the third year. • 25% of staff across all cadres have advanced digital skills with respect to their service areas in the fourth year.
3 4. Ethical, responsible, inclusive, and participatory digital transformation Improved public service delivery through digital channels Increase in the percentage of digital platforms with accessibility features, especially for persons with disabilities. Reduction in average service turnaround time across selected MDAS • Increase in citizen satisfaction rates with digital services (via surveys or feedback platforms) Increase in the number of public services digitised and made accessible to the public.
5. Enhanced transparency and accountability through digitised processes, supporting anti-corruption measures • Increase public access to relevant socioeconomic data, official statistics, budget, contract, procurement, audit and other governance metrics, and timely release of the same.

Planned Activities Start Date End Date Expected Output(s) Output Indicator(s)
1. Co-creation workshop to review the existing DPI Framework regarding the development of the NGDX platform with documentation of user needs and system mapping. Jan 2026 Dec 2029 • Detailed breakdown of design, features, and user needs to accompany the design of the NGDX platform. • In-depth understanding of existing data collection systems and requirements for exchange across MDAs. • No. of workshops held - Number of stakeholders engaged (Disaggregated) • Development of a system map. • No. of use cases identified • Requirement gathering document developed

2. Co-design workshop on prototyping of the NGDX platform with relevant stakeholders Jan 2026 Dec 2029 User and institutional needs prototypes (high & low fidelity) across MDAs • No. of NGDX prototypes developed • No. of user testing sessions completed. • Number of stakeholders engaged (Disaggregated)

3. Development of a minimum viable product of the NGDX platform according to the final design from the co-creation/design workshop, including iterations. Jan 2026 Dec 2029 Functional and scalable platform built with interoperability capabilities. • MVP launched • No. of features delivered • No. of successful quality assurance tests.

4. Development of the NGDX governance user guide Jan 2026 Dec 2029 User-friendly and detailed guide - showing roles, protocols and standards for defined users of the platform. • NGDX governance user guide developed.
5. Capacity Building on DPI Standards Jan 2026 Dec 2029 Capacity building to equip staff of MDAs on the DPI Standards • Number of capacity building trainings on DPI Standards held. • Number of MDAs that participated in the DPI Standards capacity trainings. Number of MDA staff trained on the MVP & final product