Overview

At-a-Glance

Action Plan: Macedonia National Action Plan 2016-2018

Action Plan Cycle: 2016

Status:

Institutions

Lead Institution: Ministry of Local Self-Government

Support Institution(s): Ministry of Labor and Social Policy, PKG “Astibo” – Shtip, PKG “13 Noemvri” – Municipality of Center, PKG “Detska Radost” – Municipality of Gazi Baba, PKG “Buba Mara” – Municipality of Aerodrom, PKG “8 Mart” – Municipality of Kisela Voda, Министерство за труд и социјална политика; Research and Policy Creating center, (CIKP), Sole Communication Network - DOOEL

Policy Areas

Capacity Building, Local Commitments, Public Participation

IRM Review

IRM Report: Macedonia End-of-Term Report 2016-2018, Macedonia Mid-Term Report 2016-2018

Early Results: Did Not Change

Design i

Verifiable: Yes

Relevant to OGP Values: Yes

Ambition (see definition): High

Implementation i

Completion:

Description

Status quo or problem addressed by the commitment: Nonexistences of electronic system for communication between pre-school children care institutions (kindergartens) and parents as their services users. Also, kindergartens have not established internal communication electronic system with other clients, which generally reflects to their efficacy and service quality, as well as to their performance transparency and accountability. Main objective: Developed platform and capacity building for communication and improvement of effectiveness and efficacy in service delivery by the kindergartens. Brief description of commitment: 1. Development of a tool (web, mobile and desktop application) containing the following elements:2. Electronic network of all cooperative subjects with the kindergarten 3. Electronic communication and service delivery through electronic form application for enrolling kindergartens, daily menu publication, event organization, possibility for citizens to have a direct impact through their comments, suggestions and proposals on the kindergarten WEB site. OPG challenge addressed by the commitment: Increased civil involvement, new technologies application, service quality improvement . Reference to the global objectives of sustainable development: Reference to the Objective 16 “Piece, justice and strong institutions”, Target 16:6: Development of effective, accountable and transparent institution at all levels. The measures of this commitment contribute for improved efficacy, transparency and accountability of the local level institutions in the field of social services. Relevance: Direct and active parents’ involvement in the children care process, improved transparency and accountability of the kindergarten for confidence increase. Ambition: Direct involvement of citizens in creating and using services provided by kindergartens through establishing electronic communication.

IRM End of Term Status Summary

For Commitment details, please see the IRM reports: Macedonia Mid-Term Report 2016-2018 and Macedonia End-of-Term Report 2016-2018

Improvement of the Local Level Social Services (MK0113)