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Norway

An Open Public Sector and Inclusive Government (NO0001)

Overview

At-a-Glance

Action Plan: Norway – First National Action Plan – 2012-13

Action Plan Cycle: 2011

Status: Inactive

Institutions

Lead Institution: NA

Support Institution(s): NA

Policy Areas

Capacity Building, Conflicts of Interest

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Not Relevant

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review

Description

In order to avoid conflicts of interest in the public administration, we have introduced guidelines on quarantine and a prohibition against dealing with specific matters for senior officials and civil servants who transfer to a new post. These guidelines apply both to civil servants and politicians, and entail that, in some cases, a person must wait for six months before taking up a new post and/or refrain from dealing with certain types of matters for up to one year in a new job. These guidelines were introduced in 2005, and we believe that they have helped to enhance confidence in the public administration.
Having a good user orientation does not necessarily mean that users’ applications are always granted. The most important thing is that their inquiries are dealt with seriously, that the person concerned has an opportunity to express his or her opinion, that they are listened to, that applications are dealt with fairly and quickly, that replies are given in a user-friendly language, that grounds are given when applications are refused, and that it is easy for those who feel they were treated unfairly to lodge an appeal.
The challenge will be to stimulate in a systematic way a user-friendly culture in the public administration, i.e. ensure that the employees do what they can to ensure that citizens experience their meeting with the public sector as a positive one. We must also introduce electronic systems where this is most suitable. We must further develop our systems for getting feedback from and involving citizens. We must also take their feedback seriously and make it public. This will put extra pressure on the public administration to develop more user-friendly systems and procedures.

Norway's Commitments

  1. Archiving Documents

    NO0054, 2019, Capacity Building

  2. Making Energy Statistics Available

    NO0055, 2019, E-Government

  3. e-Access and Expansion

    NO0056, 2019, Civic Space

  4. Open Cultural Data

    NO0057, 2019, E-Government

  5. Digital Spatial Planning

    NO0058, 2019, E-Government

  6. Streamline Public Procurement

    NO0059, 2019, E-Government

  7. Preventing Corruption

    NO0060, 2019, Anti-Corruption Institutions

  8. Beneficial Ownership Registry

    NO0061, 2019, Beneficial Ownership

  9. User Orientation

    NO0045, 2016, Capacity Building

  10. Electronic Public Records (OEP)

    NO0046, 2016, E-Government

  11. Transparency Regarding Environmental Information

    NO0047, 2016, E-Government

  12. Starred commitment Disclosure of Financial Data

    NO0048, 2016, E-Government

  13. Transparency Regarding Rainforest Funds

    NO0049, 2016, E-Government

  14. State Employees’ Ownership of Shares

    NO0050, 2016, Anti-Corruption Institutions

  15. Promote Freedom of Expression and Independent Media

    NO0051, 2016, Civic Space

  16. Country-By-Country Reporting

    NO0052, 2016, Extractive Industries

  17. Register for Ultimate Beneficial Ownership

    NO0053, 2016, Anti-Corruption Institutions

  18. Public Review and Public Consultation

    NO0020, 2013, Capacity Building

  19. Registering and Preserving Digital Documentation Produced by Public Bodies

    NO0021, 2013, E-Government

  20. The Norwegian Citizen Survey (Innbyggerundersøkelsen)

    NO0022, 2013, Public Participation

  21. Whistleblowing

    NO0023, 2013, Whistleblower Protections

  22. Strengthened Information Exchange for More Efficient Crime Prevention and Combating

    NO0024, 2013, Justice

  23. Strengthening the Transparency of Public Authorities and Administration

    NO0025, 2013, Capacity Building

  24. Egovernment with an End-User Focus

    NO0026, 2013, E-Government

  25. Plain Legal Language

    NO0027, 2013, Capacity Building

  26. Norwegian Grants Portal (MFA)

    NO0028, 2013, Aid

  27. An International Convention or Agreement on Financial Transparency

    NO0029, 2013, Private Sector

  28. Reducing Conflicts of Interests – Post-Employment Regulations

    NO0030, 2013, Conflicts of Interest

  29. Centre for Integrity in the Defence Sector

    NO0031, 2013, Security

  30. A Better Overview of Committees, Boards and Councils – More Public Access to Information and Better Opportunities for Further Use

    NO0032, 2013, E-Government

  31. Modernizing Public Governance

    NO0033, 2013, Capacity Building

  32. Transparency in the Management of Oil and Gas Revenues

    NO0034, 2013, Extractive Industries

  33. Transparency in the Management of the Government Pension Fund (GPF)

    NO0035, 2013, E-Government

  34. Transparency and Anti-Corruption Efforts

    NO0036, 2013, Anti-Corruption Institutions

  35. The Municipal Sector

    NO0037, 2013, Education

  36. “Simplify” (“Enkelt Og Greit”)

    NO0038, 2013, E-Government

  37. Electronic Public Records (OEP) – (Offentlig Elektronisk Postjournal)

    NO0039, 2013, E-Government

  38. Re-Use of Public Sector Information (PSI)

    NO0040, 2013, Capacity Building

  39. Access to Health Data

    NO0041, 2013, E-Government

  40. Renewal of the Government’S Website (Regjeringen.No – Government.No)

    NO0042, 2013, E-Government

  41. Declaration of Principles for Interaction and Dialogue with NGOs

    NO0043, 2013, Capacity Building

  42. Simplification and Digital Administration of Arrangements for NGOs

    NO0044, 2013, Capacity Building

  43. An Open Public Sector and Inclusive Government

    NO0001, 2011, Capacity Building

  44. Measures to Promote Gender Equality and Women’S Full Participation in Civic Life, the Private Sector, the Public Administration and Political Processes.

    NO0002, 2011, Gender

  45. Gender Equality – Participation in the Private Sector

    NO0003, 2011, Gender

  46. Increase Women's Representation in Local Government

    NO0004, 2011, Gender

  47. Gender Equality Program

    NO0005, 2011, Gender

  48. Gender Equality – Inclusion of Immigrant Women

    NO0006, 2011, Gender

  49. Gender Equality – Combat Gender Stereotypes

    NO0007, 2011, Gender

  50. Gender Equality – Youth Initiatives

    NO0008, 2011, Gender

  51. Gender Equality – Combat Domestic Violence

    NO0009, 2011, Gender

  52. Transparency in the Management of Oil and Gas Revenues / Financial Transparency

    NO0010, 2011, Aid

  53. Transparency in the Management of Oil and Gas Revenues / Financial Transparency – Government Global Pension Fund

    NO0011, 2011, Fiscal Transparency

  54. Transparency in the Management of Oil and Gas Revenues / Financial Transparency – Combat Tax Evasion

    NO0012, 2011, Fiscal Transparency

  55. Transparency in the Management of Oil and Gas Revenues / Financial Transparency – Multi-National Companies

    NO0013, 2011, Fiscal Transparency

  56. An Open Public Sector and Inclusive Government – Create Central Communication Policy

    NO0014, 2011, Fiscal Transparency

  57. An Open Public Sector and Inclusive Government

    NO0015, 2011, E-Government

  58. An Open Public Sector and Inclusive Government – Public Data Use

    NO0016, 2011, Public Participation

  59. An Open Public Sector and Inclusive Government – National Statistic Publication

    NO0017, 2011, Open Data

  60. An Open Public Sector and Inclusive Government – National Public Opinion Survey

    NO0018, 2011, Records Management

  61. An Open Public Sector and Inclusive Government

    NO0019, 2011, Public Participation