e-Government Service Environment (KR0030)
Overview
At-a-Glance
Action Plan: South Korea Third National Action Plan 2016-2018
Action Plan Cycle: 2016
Status:
Institutions
Lead Institution: Ministry of the Interior
Support Institution(s): Central government ministries, local governments, public institutions, etc. All users of government services for citizens
Policy Areas
IRM Review
IRM Report: Republic of Korea End-of-Term Report 2016–2018, Republic of Korea Mid-Term Report 2016-2018
Early Results: Did Not Change
Design i
Verifiable: Yes
Relevant to OGP Values: No
Ambition (see definition): Low
Implementation i
Description
Improving environment for e-government service use; Commitment Start and End Date: New / 1 July 2016 ~ 30 June 2018; Lead implementing Ministry, Department, Agency Ministry of the Interior Other actors involved Government Ministries, Department/ Agency Central government ministries, local governments, public institutions, etc. CSOs private sector, multilaterals, working groups All users of government services for citizens; Status quo or problem addressed by the commitment: Korea widely uses Active-X, a non-standard technology, to provide e-government services, which has constantly caused inconvenience as it only runs services on certain OS or web browsers and is vulnerable to security threats like hacking. It is expected that use of Active-X will be gradually minimized and instead the web standard HTML5 will be widespread; therefore, the environment for service use should be improved by removing Active-X.; Main Objective: To enhance accessibility to public services by improving service environment through innovations like helping administrative and public institutions remove Active-X from their websites and apply alternative technologies.; Brief Description of Commitment: In order to first remove Active-X in citizen services, the government plans to remove 3,321 Active-X’s from 1,638 websites in 2016, making the share of Active-X free websites reach 88.1%, and remove 2,161 from the remaining 844 websites by 2017, reaching 95.1%. Active-X in websites for government’s internal use will be also gradually removed for improvement. OGP challenge addressed by the commitment: Improving public services.; Relevance: This commitment is relavant to access to information, but also relavant to civic participation and technology and innovation for openness and accountability. Ambition Removing Active-X from websites which provide services for citizens and applying a web standard technology (HTML5) will minimize user inconvenience caused by plugin installation and improve web accessibility of citizens with better web compatibility and security
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