e-Government Service Environment (KR0030)
Overview
At-a-Glance
Action Plan: South Korea Third National Action Plan 2016-2018
Action Plan Cycle: 2016
Status: Inactive
Institutions
Lead Institution: Ministry of the Interior
Support Institution(s): Central government ministries, local governments, public institutions, etc. All users of government services for citizens
Policy Areas
E-GovernmentIRM Review
IRM Report: South Korea End-of-Term Report 2016–2018, South Korea Mid-Term Report 2016-2018
Starred: No
Early Results: Did Not Change
Design i
Verifiable: Yes
Relevant to OGP Values: Not Relevant
Implementation i
Description
Improving environment for e-government service use; Commitment Start and End Date: New / 1 July 2016 ~ 30 June 2018; Lead implementing Ministry, Department, Agency Ministry of the Interior Other actors involved Government Ministries, Department/ Agency Central government ministries, local governments, public institutions, etc. CSOs private sector, multilaterals, working groups All users of government services for citizens; Status quo or problem addressed by the commitment: Korea widely uses Active-X, a non-standard technology, to provide e-government services, which has constantly caused inconvenience as it only runs services on certain OS or web browsers and is vulnerable to security threats like hacking. It is expected that use of Active-X will be gradually minimized and instead the web standard HTML5 will be widespread; therefore, the environment for service use should be improved by removing Active-X.; Main Objective: To enhance accessibility to public services by improving service environment through innovations like helping administrative and public institutions remove Active-X from their websites and apply alternative technologies.; Brief Description of Commitment: In order to first remove Active-X in citizen services, the government plans to remove 3,321 Active-X’s from 1,638 websites in 2016, making the share of Active-X free websites reach 88.1%, and remove 2,161 from the remaining 844 websites by 2017, reaching 95.1%. Active-X in websites for government’s internal use will be also gradually removed for improvement. OGP challenge addressed by the commitment: Improving public services.; Relevance: This commitment is relavant to access to information, but also relavant to civic participation and technology and innovation for openness and accountability. Ambition Removing Active-X from websites which provide services for citizens and applying a web standard technology (HTML5) will minimize user inconvenience caused by plugin installation and improve web accessibility of citizens with better web compatibility and security
IRM End of Term Status Summary
Commitments
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Public-Private Anti-Corruption System
KR0036, 2018, Anti-Corruption
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Management System for Performance Venues
KR0037, 2018, Access to Information
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Real-Name Policy System
KR0038, 2018, Access to Information
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Safety Inspection System
KR0039, 2018, E-petitions
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Public Diplomacy System
KR0040, 2018, Public Participation
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Open Communication Forum
KR0041, 2018, E-Government
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Citizen Participation in Policy-Making
KR0042, 2018, E-Government
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Disclosure of the Amount of Harmful Substance Contained in Foods
KR0043, 2018, Access to Information
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Open Data
KR0044, 2018, Access to Information
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Discosure of Cultural Heritage Resources
KR0045, 2018, Infrastructure & Transport
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Open National Priority Data
KR0046, 2018, Access to Information
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Public Data Qulity Management
KR0047, 2018, Access to Information
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Voluntary Compliance Customs Administration
KR0048, 2018, Capacity Building
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Organization Information Disclosure Online
KR0022, 2016, Access to Information
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Information in Original Form
KR0023, 2016, Access to Information
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Standard Model for Pre-Release Information
KR0024, 2016, Access to Information
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National Data Disclosure
KR0025, 2016, Access to Information
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Public Data Quality Management
KR0026, 2016, Access to Information
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Free Open Format Use
KR0027, 2016, Access to Information
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Open Data Standards
KR0028, 2016, Access to Information
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Citizen Groups Government Service Design
KR0029, 2016, Capacity Building
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e-Government Service Environment
KR0030, 2016, E-Government
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Citizen Service Portals
KR0031, 2016, Capacity Building
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Citizen Services Application
KR0032, 2016, Anti-Corruption
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Public Sector Corruption Research
KR0033, 2016, E-Government
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Citizens' Accessibility to ODA Statistics
KR0034, 2016, Aid
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Disclosing Information on International Aids
KR0035, 2016, Aid
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Strengthening Public-Private Collaboration
KR0017, 2014, E-Government
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Providing Customized Services
KR0018, 2014, Marginalized Communities
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Enhancing Information Disclosure
KR0019, 2014, Access to Information
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Strengthening Public Service Ethics
KR0020, 2014, Anti-Corruption
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Encouraging the Private Sector to Utilze Public Data
KR0021, 2014, Access to Information
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Provision of Diverse Public Services
KR0001, 2012, E-Government
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Strengthening Citizens’ Monitoring of Government
KR0002, 2012, Fiscal Openness
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Use e-People to Promote Public Input in Policy Development
KR0003, 2012, Public Participation
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Promote the Proposal System for Receiving Public Input Electronically
KR0004, 2012, E-Government
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Develop a Manual on Consensus Building Among Various Stakeholders
KR0005, 2012, E-Government
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Conduct Field Visits to Interact Directly with Stakeholders
KR0006, 2012, E-Government
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Simplify Online Civil Affairs Application Forms
KR0007, 2012, E-Government
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Refine the Portal to Be More User Friendly
KR0008, 2012,
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Customise Online Services for Business
KR0009, 2012, Private Sector
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Establish an Online Civil Affairs Hub to Provide 24-Hour Services
KR0010, 2012, E-Government
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Disclose Critical Information on Food, Environment, and Education
KR0011, 2012, E-Government
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Engage CSOs on Relevant Information to Be Disclosed
KR0012, 2012, Public Participation
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Strengthen Asset Disclosure for Public Servants
KR0013, 2012, Anti-Corruption
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Monitor Restrictions on Post-Public Employment
KR0014, 2012, Anti-Corruption
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Release Public Information for Private Sector Use on the Data Sharing Portal
KR0015, 2012, E-Government
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Engage Citizens in Administrative and Budget Processes
KR0016, 2012, E-Government