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Ukraine

Free Urban Planning Documentation (UA0060)

Overview

At-a-Glance

Action Plan: Ukraine Third National Action Plan 2016-2018

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: Ministry of Regional Development, Ministry of Defense, local state administrations, local government authorities (by consent), commercial entities in the field of the development of urban planning documentation (by consent).

Support Institution(s): East Ukrainian Centre for Civic Initiatives and Eidos Centre for Political Studies and Analysis non-governmental organisations, other civil society institutions and international organisations (by consent).

Policy Areas

E-Government, Fiscal Transparency, Infrastructure & Transport, Land & Spatial Planning, Legislation & Regulation

IRM Review

IRM Report: Ukraine Mid-Term Report 2016-2018

Starred: No

Early Results: Marginal Marginal

Design i

Verifiable: No

Relevant to OGP Values: Access to Information Technology

Potential Impact:

Implementation i

Completion:

Description

Event: Provision of free public access to urban planning documentation; Implementation timeframe : 2017-2018; Entities responsible: Ministry of Regional Development, Ministry of Defense, local state administrations, local government authorities (by consent), commercial entities in the field of the development of urban planning documentation (by consent).; Partners: East Ukrainian Centre for Civic Initiatives and Eidos Centre for Political Studies and Analysis non-governmental organisations, other civil society institutions and international organisations (by consent).; Expected results: Ensuring the: Development of a draft law on amending article 18 of the Law of Ukraine “On the regulation of urban planning documentation (December 2017) and submission of the draft in accordance with established procedures for consideration by the Government. Compliance of the structure and content of urban planning documentation at the local level, as it concerns restricted access information, with legislative requirements for openness (December 2017). Development and implementation of the first stage of the software and hardware system for the urban planning cadastre at the state level, launch of the trial operation of the information system (June 2018).

IRM Midterm Status Summary

2. Introduce administrative e-services

Commitment Text:

Introduction of administrative services provided in electronic form:

1) Extension of the functionality of the unified state portal for administrative services in order to provide administrative services in electronic form.

Expected results: Development of draft regulations on the maintenance procedures and operational requirements of the unified state portal for administrative services and the submission of these drafts in accordance with established procedures for consideration by the Government. Integration of information systems and information resources into the unified state portal for administrative services. Operation of the common platform for the provision of administrative services on the basis of the unified state portal for administrative services.

Provision of administrative services in electronic form (complete cycle):
in 2016 — 15 services
in 2017 — 20 services
in 2018 — 25 services.

2) Introduction of the unified system for electronic interaction between government information resources.

Expected results: Development of a draft regulation on electronic interaction between government electronic information resources and submission of the draft in accordance with established procedures for consideration by the Government. Development of software application interfaces for granting access to priority government electronic information resources.

Connection to electronic interaction:
in 2016 — 10 priority government electronic information resources
in 2017 — 20 priority government electronic information resources
in 2018 — 30 priority government electronic information resources.

3) Introduction of modern tools for the electronic identification of individuals and legal entities.

Expected results: Development of draft regulations regarding the implementation of the electronic identification of individuals and legal entities in the governmental information and telecommunication systems and submission of the drafts in accordance with established procedures for consideration by the Government (May 2017). Development of the appropriate technological base (June 2018).

Responsible institutions: Ministry of Economic Development, State Agency for E-governance, other central executive agencies, Regional and Kyiv Municipal State administrations; State Agency for E-governance, Ministry of Economic Development, other central and local executive agencies, local government authorities (by consent); State Agency for E-governance, Ministry of Regional Development, Ministry of Justice, Ministry of Economic Development, State Special Communication Service.

Supporting institutions: Transparency International Ukraine non-governmental organization, other civil society institutions and international organizations (by consent); Eidos Center for Political Studies and Analysis non-governmental organization, other civil society institutions and international organizations (by consent); Civil society institutions and international organizations (by consent).

Start date: December 2016 End date: July 2018

Context and Objectives

Administrative services provided by the government are often overly regulated and complicated in Ukraine. In some cases, three different documents regulate one service. In others, not all registries are available online, and it takes too long to process documents.[Note107: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] This has led to growth in private intermediary firms that profit by expediting provision of public services through their own connections.[Note108: Victoria Herasymovych (Ministry of Economic Development and Trade of Ukraine), interview by IRM researcher, 24 July 2017.] To tackle these challenges, in October 2014, the government issued a decree establishing the State Agency for E-Governance.[Note109: 'The Resolution of the Cabinet of Ministers on 1 October 2014 #492,' The Legislation of Ukraine, the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon2.rada.gov.ua/laws/show/492-2014-%D0%BF.] The government authorized it to pursue public policies devoted to informatization, e-governance, and development of digital information resources to become an 'information society.'

This new state agency had already achieved some success prior to the current action plan. According to the government self-assessment report,[Note110: 'The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,' Civil Society and Authorities: Governmental Website, accessed 13 September 2017, (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc. ] in 2015, the Ministry of Economic Development and Trade launched and pilot tested a version of the proposed unified state portal of administrative services.[Note111: Unified State Portal of Administrative Services, www.my.gov.ua.] In March 2016, the ministry officially opened[Note112: 'The Ministry of Economic Development Has Launched the Unified State Portal of Administrative Services,' Censor.net, 17 March 2016, https://ua.censor.net.ua/video_news/379550/minekonomrozvytku_zapustylo_yedynyyi_derjavnyyi_portal_administratyvnyh_poslug_nefodov_video.] the portal to the public.[Note113: Unified State Portal of Administrative Services, https://poslugy.gov.ua/.]

This commitment seeks to extend the functionality of the unified state portal for administrative services. It also aims to introduce a unified system for electronic interaction between government information resources and usher in electronic identification of individuals and legal entities through digital signatures.

The commitment lists specific steps, timelines, and measurable targets for the introduction of the new online services. It also lists the specific priority information resources that will be available. However, the relevance of these objectives to core OGP values is unclear. They do not increase public accountability, civic participation, or access to information, but rather streamline government-provided administrative services.

The core design of the reform was to structure and standardize public services via audit, reengineering, optimization, automation, and simplification due to digitization. Auditing would involve revision of procedures. Reengineering would also involve changing procedures if required. With optimization, the number of procedures could be reduced. Automation would involve programming standard processes to be performed without humans. These changes required more than technical administrative modifications. They required active legal changes.[Note114: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] The government has decided that it will focus on digitizing the top 100 administrative services, which cover 80 percent of citizens' needs, by the end of 2018.[Note115: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] In addition, decreasing the number of required documents should minimize abuse of power by low-level bureaucrats previously in charge of handling routine procedures.[Note116: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] The government has used a 'single account' approach. This is supposed to increase the convenience of using e-services by ensuring that logging into a single online system grants access to all online administrative services.[Note117: Victoria Herasymovych (Ministry of Economic Development and Trade of Ukraine), interview by IRM researcher, 24 July 2017.] This commitment complements the Commitment 1 of this action plan, which makes local administrative services more accessible to citizens. This commitment focuses on the re-engineering and digitization of administrative services on a national scale.

The commitment proposed the extension of the unified state portal’s functionality with 60 additional services, which should increase efficiency and lower the potential for corruption. However, providing new means of electronic identification is unlikely to change services in a major way. The commitment’s implementation could have a moderate impact due to the wide variety of additional services that would be offered through the unified portal. At the same time, it is less clear whether this useful reform relates to OGP values.

Completion

This commitment has made substantial progress, and of the three activities, the first two are on time.

It is worth noting that ministries and government agencies implemented most of this commitment. Specific civil society organizations did not sign up for these activities. Therefore, the action plan did not list them as primary partners, although some of them do provide occasional consultation.

In September 2016, the Ministry of Economic Development and Trade issued a resolution that streamlined and provided guidelines for the integration of local government’s information systems into the Unified State Portal of Administrative Services.[Note118: 'The Resolution of the Ministry of Economic Development on 8 September 2016 #1501/248,' Documents, Ministry of Economic Development and Trade, http://www.me.gov.ua/Documents/Download?id=1c8a0fdd-f39d-4d23-b3bc-214926b41583.] Through this action, it adopted the regulations on the maintenance procedures and operational requirements of the unified state portal.

Currently, the online services portal can be accessed via two distinct website domains.[Note119: 'Citizens,' Unified State Portal of Administrative Services, https://poslugy.gov.ua/; and Unified State Portal of Administrative Services, www.my.gov.ua.] In addition, another state portal of public services partially overlaps in functionality with an earlier version.[Note120: Portal of Public Services, https://igov.org.ua/.] This creates confusion for users. Therefore, the integration of all related information systems into one unified portal is not yet complete. Although confusion remains, the unified portal is fully active.[Note121: Unified State Portal of Administrative Services, www.my.gov.ua.] A user can create a personal account with a login, password, a digital signature, or a BankID. The notification module is continuing to be tested for the 'Personal Cabinet,' an individual account on the government services portal.[Note122: 'The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,' Civil Society and Authorities: Governmental Web-site, accessed 13 September 2017, (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc. ]

The government also reports that only 22 services are available online, and eight additional services are being tested.[Note123: 'The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,' Civil Society and Authorities: Governmental Website, accessed 13 September 2017, (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc. ] In fact, there are 52 services available on the Unified State Portal of Administrative Services as of November 2017.[Note124: Unified State Portal of Administrative Services, www.my.gov.ua.] The portal provides e-services regarding construction, energy, land, foreign economic activities, real estate, national and foreign IDs and passports, pensions, taxes, ecology, family, sport and tourism, entrepreneurship, and legal entities. This indicates that e-services planned for 2016 and 2017 have so far been introduced on time. As the State Agency for E-Governance representative notes, the portal promotes more digitization of services. The representative also noted that the majority of state institutions are complying with these new initiatives.[Note125: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.]

The government has made further progress in ensuring the interoperability of specific government information portals with the unified portal. The government has issued three key regulations in this sphere. They include the decree on electronic interaction between government information resources,[Note126: 'The Resolution of the Cabinet of Ministers on 8 September 2016 #606,' The Legislation of Ukraine, the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon5.rada.gov.ua/laws/show/606-2016-%D0%BF.] a concept paper on development of electronic services in Ukraine,[Note127: 'The Resolution of the Cabinet of Ministers on 16 November 2016 #918-p,' The Legislation of Ukraine, the Verkhovna Rada of Ukraine: The Official Web-Portal, http://zakon5.rada.gov.ua/laws/show/918-2016-%D1%80.] and the action plan for the implementation of the concept paper on development of electronic services in Ukraine.[Note128: 'The Resolution of the Cabinet of Ministers on 14 June 2017 #394-p,' The Government Portal, Unified Web-Portal of Executive Authorities of Ukraine, http://zakon5.rada.gov.ua/laws/show/606-2016-%D0%BF.] According to the government self-assessment report, it has started the procurement process of an inter-operability system technical platform.[Note129: 'The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,' Civil Society and Authorities: Governmental Website, accessed 13 September 2017, (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc. ] In March 2017, the State Agency for E-Governance, in cooperation with the E-Governance Academy, announced a tender for the purchase of an inter-operability system.[Note130: 'The Announcement of an International Tender,' News, State Agency for E-Governance of Ukraine, 17 March 2017, http://www.dknii.gov.ua/content/ogoloshennya-do-uchasti-v-mizhnarodnomu-tenderi.] Moreover, the government is pilot testing a project on interaction between basic public registries.[Note131: 'The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,' Civil Society and Authorities: Governmental Website, accessed 13 September 2017, (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc. ] As noted by a government official, 20 out of 1,000 priority interactions have been modeled this year.[Note132: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] These interactions refer to the whole action plan period and reflect modeling, not actual introduction.

Progress has been more limited regarding the introduction of modern tools for the electronic identification of individuals and legal entities. The planned draft regulations regarding the implementation of the electronic identification of individuals and legal entities in the governmental information and telecommunication systems have not been developed. On the other hand, 430,000 new ID cards (national passports) have been issued. These do contain electronic identification capabilities through an integrated, contactless microchip.[Note133: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] This provides the infrastructure for the electronic identification of individuals (Milestone 3). However, civil society representatives believe that the significance of a digital signature for identification purposes is overestimated. They note that global trends increasingly move toward alternative forms of such signatures, including BankID and MobileID. Such capability is not present in the new ID cards.[Note134: Victor Tymoshchuk (Center of Policy and Legal Reform), interview by IRM researcher, 24 July 2017.] This may change in the future, due to a pilot project at the State Agency for E-Governance that uses the MobileID model.[Note135: 'The Interim Report on the Realization of the Action Plan for the Implementation of the Open Government Partnership Initiative in 2016–2018,' Civil Society and Authorities: Governmental Website, accessed 13 September 2017, (link no longer accessible as of 25 April 2018) http://civic.kmu.gov.ua/consult_mvc_kmu/uploads/attach-3467-910681586.doc. ]

Early Results

Government officials agree that the usability of the portal can be improved in terms of efficient navigation to a given administrative service.[Note136: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] The government believes that the reform has already produced significant time savings[Note137: Oleksii Vyskub (State Agency for E-Governance of Ukraine), interview by IRM researcher, 27 July 2017.] as well as a considerable reduction in the risk of low-level corruption through minimal bureaucratic contact.[Note138: Victoria Herasymovych (Ministry of Economic Development and Trade of Ukraine), interview by IRM researcher, 24 July 2017.]

According to the deputy minister of economic development, the unified state portal has a number of advantages, including quicker receipt of services (two to three days instead of 10) and fewer mistakes.[Note139: 'The Ministry of Economic Development Has Launched the Unified State Portal of Administrative Services,' Censor.net, 17 March 2016, https://ua.censor.net.ua/video_news/379550/minekonomrozvytku_zapustylo_yedynyyi_derjavnyyi_portal_administratyvnyh_poslug_nefodov_video.] Additionally, government reports total estimated direct savings at UAH 20 million (USD 700,000). Users no longer need to travel to the capital, Kyiv, for many services. Furthermore, the ministry estimates that the elimination of private intermediaries needed to process a given document amount to government savings of UAH 500 million (USD 17.5 million).[Note140: 'The Ministry of Economic Development Has Launched the Unified State Portal of Administrative Services,' Censor.net, 17 March 2016, https://ua.censor.net.ua/video_news/379550/minekonomrozvytku_zapustylo_yedynyyi_derjavnyyi_portal_administratyvnyh_poslug_nefodov_video.] These gains were estimated when only 12 services were provided, which signals the important impact of this new system.[Note141: 'The Ministry of Economic Development Has Launched the Unified State Portal of Administrative Services,' Censor.net, 17 March 2016, https://ua.censor.net.ua/video_news/379550/minekonomrozvytku_zapustylo_yedynyyi_derjavnyyi_portal_administratyvnyh_poslug_nefodov_video.]

Next Steps

The commitment should be implemented on time. The IRM researcher recommends the following:

· The Ministry of Economic Development and Trade, and the State Agency for E-Governance should focus on developing draft regulations regarding the implementation of the electronic identification of individuals and legal entities in the governmental information and telecommunication systems. The ministries should also ensure the possibility of using BankID and MobileID as alternative means of identification for the new online services.

· The State Agency for E-Governance should announce the next priority services to be digitized. Considering that according to a 2015 survey, 86 percent of Ukrainians did not understand e-governance,[Note142: 'E-government and E-democracy: What Do Ukrainians Think?' E-government and E-democracy, EGAP, 20 April 2016, http://egap.in.ua/biblioteka/e-uryad-ta-e-demokratiya/.] the IRM researcher recommends that the State Agency for E-Governance launch an awareness-raising campaign for citizens about e-services and how to use them.


Ukraine's Commitments

  1. Infrastructure data portal

    UA0070, 2018, E-Government

  2. open standard for e-system

    UA0071, 2018, E-Government

  3. Ensuring openness and transparency of selling public assets and property

    UA0072, 2018, E-Government

  4. Transparency in public procurement (Prozorro)

    UA0073, 2018, E-Government

  5. Awarenss raising about social and economic development

    UA0074, 2018, Aid

  6. e-calls for proposals to support CSOs

    UA0075, 2018, Civic Space

  7. Beneficial ownership registry

    UA0076, 2018, Beneficial Ownership

  8. Anti-corruption Training

    UA0077, 2018, Anti-Corruption Institutions

  9. Publishing environmental information

    UA0078, 2018, E-Government

  10. Database of natural resources

    UA0079, 2018, E-Government

  11. Interactive map of mines

    UA0080, 2018, E-Government

  12. Priority electronic services

    UA0081, 2018, Citizenship and Immigration

  13. online platform for executive bodies and CSOs

    UA0082, 2018, Civic Space

  14. EITI online data

    UA0083, 2018, E-Government

  15. electronic resources for education

    UA0084, 2018, E-Government

  16. online verification of education certificates

    UA0085, 2018, E-Government

  17. Free access to national repository for academic texts

    UA0086, 2018, E-Government

  18. Administrative Service Decentrilisation and Improvement

    UA0057, 2016, Capacity Building

  19. United State Portal Extension; Electronic Government Information Services Unification; Modern Tools for Electronic Identification

    UA0058, 2016, Capacity Building

  20. System for Entities Performing Government Functions

    UA0059, 2016, Capacity Building

  21. Free Urban Planning Documentation

    UA0060, 2016, E-Government

  22. Beneficial Ownership Verification System

    UA0061, 2016, Beneficial Ownership

  23. CoST Beneficial Ownership Standards

    UA0062, 2016, E-Government

  24. Transpartent Budget System

    UA0063, 2016,

  25. Starred commitment Open Public Procurement

    UA0064, 2016, Capacity Building

  26. Starred commitment Extractive Industries Transparency Initiative

    UA0065, 2016, Extractive Industries

  27. Environmental Public Monitoring

    UA0066, 2016, Environment and Climate

  28. Community Policing System

    UA0067, 2016, Education

  29. Draft Law on Public Consultations

    UA0068, 2016, Legislation & Regulation

  30. Development of E-democracy.

    UA0069, 2016,

  31. Improve government rules on CSO involvement

    UA0031, 2014, E-Government

  32. Financing of charities

    UA0032, 2014, Civic Space

  33. Not-for-profit status for CSOs

    UA0033, 2014, Civic Space

  34. Public participation law

    UA0034, 2014, E-Government

  35. Establishing Rules on Processing Official Information

    UA0035, 2014, E-Government

  36. Access to Urban Planning Documents

    UA0036, 2014, E-Government

  37. Starred commitment Access to Communist-Era Archives

    UA0037, 2014, Legislation & Regulation

  38. Starred commitment Draft law on open data

    UA0038, 2014, Legislation & Regulation

  39. Starred commitment Supervisory mechanism for the right to information

    UA0039, 2014, Legislation & Regulation

  40. Compliance with EITI

    UA0040, 2014, Extractive Industries

  41. Monitoring of infrastructure projects

    UA0041, 2014, Anti-Corruption Institutions

  42. Adopt regional anti-corruption programmes

    UA0042, 2014, Anti-Corruption Institutions

  43. Corruption risk assessment methodology

    UA0043, 2014, Anti-Corruption Institutions

  44. Starred commitment Asset disclosure on a single web portal

    UA0044, 2014, Asset Disclosure

  45. Law on administrative procedure

    UA0045, 2014, Legislation & Regulation

  46. Law on streamlining payment of administrative fees

    UA0046, 2014, E-Government

  47. Administrative services portal

    UA0047, 2014, E-Government

  48. Draft law on decentralisation of administrative services

    UA0048, 2014, Legislation & Regulation

  49. Draft law on social services

    UA0049, 2014, E-Government

  50. e-Government laws

    UA0050, 2014, E-Government

  51. Electronic readiness assessment

    UA0051, 2014, E-Government

  52. Government regulations on open data

    UA0052, 2014, E-Government

  53. Electronic democracy development roadmap

    UA0053, 2014, E-Government

  54. Open budget initiatives

    UA0054, 2014, E-Government

  55. e-Petitions

    UA0055, 2014, E-Government

  56. e-Governance training for local government

    UA0056, 2014, Capacity Building

  57. Laws on public participation

    UA0001, 2012, Civic Space

  58. Amendments to the law on community associations

    UA0002, 2012, Civic Space

  59. Amendments to resolutions on collaboration with civil society

    UA0003, 2012, E-Government

  60. Training for public servants on consultations

    UA0004, 2012, Capacity Building

  61. Harmonisation of access to information laws

    UA0005, 2012, E-Government

  62. By-laws on access to information

    UA0006, 2012, Legislation & Regulation

  63. Guidelines for classifying data

    UA0007, 2012, Public Participation

  64. Public information recording systems

    UA0008, 2012, Records Management

  65. Law on public broadcasting

    UA0009, 2012, Civic Space

  66. Public access to information in state registers

    UA0010, 2012, E-Government

  67. Starred commitment Extractive Industries Transparency Initiative

    UA0011, 2012, E-Government

  68. Law for controlling declarations of public servants

    UA0012, 2012, Asset Disclosure

  69. Public declarations of officials’ assets

    UA0013, 2012, Asset Disclosure

  70. Guidelines on conflicts of interest

    UA0014, 2012, Conflicts of Interest

  71. Updated anti-corruption laws

    UA0015, 2012, E-Government

  72. Regional anti-corruption programmes

    UA0016, 2012, E-Government

  73. Law on competitive e-government procurement

    UA0017, 2012, E-Government

  74. Starred commitment Administrative services reforms

    UA0018, 2012, E-Government

  75. Electronic access to administrative services

    UA0019, 2012, E-Government

  76. Governmental web portal of administrative services

    UA0020, 2012, E-Government

  77. Administrative services in a digital format

    UA0021, 2012,

  78. Starred commitment Regional administrative service centres

    UA0022, 2012, Public Service Delivery

  79. Programme for promotion of e-government

    UA0023, 2012, E-Government

  80. Electronic collaboration between executive agencies

    UA0024, 2012,

  81. Web-based petitions system

    UA0025, 2012,

  82. One stop shop for e-Reporting

    UA0026, 2012, E-Government

  83. E-region pilot project

    UA0027, 2012, E-Government

  84. Network of e-government practitioners

    UA0028, 2012, Public Participation

  85. Public libraries as bridges towards e-governance

    UA0029, 2012, E-Government

  86. E-government knowledge management portal

    UA0030, 2012,