Learn how a concerned mother in Kaduna, Nigeria used a citizen feedback app to notify government leaders about poor conditions in a healthcare clinic and improve access to health services in her community.

The Citizen Participatory Audit goes beyond simple auditing by working closely with civil society on a range of policy decisions to improve people’s lives. It uses a constructive engagement approach between citizens and government to validate the government’s use of…

Keynote remarks delivered by Sanjay Pradhan, CEO, The Open Government Partnership at the World Bank Governance Forum on March 17, 2021

As part of its 2017-2019 Action Plan, Argentina created a public database of audit recommendations and compliance information from the Federal Prison Service.

Read how Burkina Faso is working to improve delivery of public services through a complaint recording and processing system. "What's in the 2019 Action Plans" publication.

Lea cómo Burkina Faso está trabajando para mejorar la prestación de servicios públicos a través de un sistema de registro y procesamiento de quejas. Este compromiso aparece en la publicación " Qué hay en los planes de acción de 2019".

Découvrez comment le Burkina Faso travaille pour améliorer la prestation des services publics grâce à un système d'enregistrement et de traitement des plaintes. Cet engagement est présenté dans la publication « Contenu des plans d'action 2019 ».