Action plan – Santiago, Chile, 2026 – 2028

At-a-Glance

Duration

Dec 2028

Date Submitted

3rd August 2026

Foreword(s)

The consolidation of a robust and legitimate regional democracy requires moving beyond traditional public administration toward a model of open government and participatory governance, where people cease to be passive recipients of goods and services and become active participants in decision-making and public management. This approach seeks to promote harmonious and equitable territorial development by integrating economic, social, and cultural development with environmental preservation and community participation.

This process emerged in response to growing public demands for greater transparencyAccording to OGP’s Articles of Governance, transparency occurs when “government-held information (including on activities and decisions) is open, comprehensive, timely, freely available to the pub... More, access to information, and effective participation mechanisms. In response, the Government of Santiago established a Modernization Committee in 2022 and implemented its first internal plan on transparency, citizen participationAccording to OGP’s Articles of Governance, citizen participation occurs when “governments seek to mobilize citizens to engage in public debate, provide input, and make contributions that lead to m... More, and modernization between 2022 and 2024. Subsequently, in February 2024, together with the Municipality of Renca, it became the first regional government in Chile to join the Open Government PartnershipThe Open Government Partnership (OGP) is a multi-stakeholder initiative focused on improving government transparency, ensuring opportunities for citizen participation in public matters, and strengthen... More (OGP).

The First Open Government Action Plan builds on these achievements and reaffirms the institution’s commitmentOGP commitments are promises for reform co-created by governments and civil society and submitted as part of an action plan. Commitments typically include a description of the problem, concrete action... to transparency, accountability, and citizen participation. The plan was developed through the Government of Santiago’s first Multi-Stakeholder ForumRegular dialogue between government and civil society is a core element of OGP participation. It builds trust, promotes joint problem-solving, and empowers civil society to influence the design, imple..., in a co-creation processCollaboration between government, civil society and other stakeholders (e.g., citizens, academics, private sector) is at the heart of the OGP process. Participating governments must ensure that a dive... involving academia, government institutions, and civil society. The plan emphasizes strengthening civic space, promoting open governance, ensuring clear and meaningful accountability, and advancing proactive transparency in institutional management.

In addition, it includes real-time monitoring mechanisms and periodic accountability processes, enabling citizens not only to observe progress but also to participate in the monitoring and adjustment of goals. This strengthens continuous improvement and effective social oversight.

Open Government Challenges, Opportunities and Strategic Vision

What is the long-term vision for open government in your context and jurisdiction?

The long-term vision of the Santiago Metropolitan Regional Government is to consolidate an ethical, open, and participatory regional governance model integrated throughout the entire institution—spanning its relationships with the residents of the Region, interactions with other institutions, and internal institutional management—in pursuit of a solid and active democracy.

Key elements of the vision:

• Integration of pillars: Transparency, accountability, and citizen participation through the incorporation of public modernization and innovation.
• Active Citizenship: Highlighting the role of citizens as active players in the design, execution, and evaluation of the goods and services generated by the Regional Government of Santiago.
• Public value: Public policies and institutional actions that generate public value and an improved quality of life for all people.
• Institutional sustainability: Emphasizing these values as permanent and cross-cutting across the entire institution.

What are the achievements in open government to date (for example, recent open government reforms)?

Growing citizen demands for greater transparency, access to information, and effective participation, together with Law No. 21,073, which established the popular election of the highest regional authority and requires candidates to present a government program to strengthen accountability, prompted the Government of Santiago to advance its open government agenda.

What are the current challenges/areas for improvement in open government that the jurisdiction wishes to tackle?

Through the diagnostic process conducted with the Multi-Stakeholder Forum, common criteria were identified:

• Standardization: Ensuring that goods and services provided by the administration meet open government standards.
• Innovation in Participation: Creating participation mechanisms through innovation.
• Management Modernization: Leveraging the open government paradigm to make regional administration more efficient.
• Access to Public Information and Transparency: Generating communication channels and providing access to public information in an inclusive manner.

What are the medium-term open government goals that the government wants to achieve?

• Strengthen transparency and access to public information.
• Improve clear and inclusive accountability.
• Establish open governance at the regional level.
• Enhance territorial engagement through innovation.

How does this action plan contribute to achieve the Open Government Strategic Vision?

The First Action Plan acts as a roadmap to systematically and cross-cuttingly implement and adopt the open government paradigm, contributing through:

1. Co-creation: The plan stems from an inclusive dialogue and joint decision-making process between the government and civil society, ensuring that the commitments are ambitious and measurable.
2. Gradual goals: As a two-year plan, it enables a progressive improvement perspective—moving away from an “all-or-nothing” approach—allowing challenges to be met gradually and without setbacks.
3. Institutionalization: Responsibilities are defined and milestones are established, operationalizing the actions and commitments.

How does the open government strategic vision contribute to the accomplishment of the current administration’s overall policy goals?

Since the election of Governor Claudio Orrego Larraín in 2022, he has sought a transformation in the management approach of the Regional Government of Santiago. This shift reframes the institution’s paradigm and role—moving away from acting merely as a bank for municipalities without its own project execution to becoming a manager and driver of high-value public policies that foster the harmonious development of its people, serving as a compass and engine of development for the region. This paradigm shift entails greater active participation from citizens in the formulation and execution of public policies, alongside clear management accountability and providing people with clear, efficient, and timely access to information, ultimately strengthening multilevel governance with inclusive and socio-territorial citizen participation.

Engagement and Coordination in the Open Government Strategic Vision and OGP Action Plan

Please list the lead institutions responsible for the implementation of this OGP action plan.

• Department of Modernization, Strategic Planning, and Management Control
• Illustrious Municipality of Renca

What kind of institutional arrangements are in place to coordinate between government agencies and departments to implement the OGP action plan?

To implement and monitor the Open Government Partnership (OGP) action plan, specific institutional arrangements have been established to ensure technical and strategic coordination across different levels of government and departments within the Regional Government of Santiago:

Within this structure, key components of the strategic alliance include:

• Municipal teams for open government and citizen participation.
• Governmental open government teams.
• Modernization Committee of the Regional Government of Santiago.
• Academia and Universities.

What kind of spaces have you used or created to enable the collaboration between government and civil society in the co-creation and implementation of this action plan? Mention both offline and online spaces.

The first session of the multi-stakeholder forum, featuring the co-creation of the action plan, was held in person on Thursday, November 13, 2025. It brought together representatives from academia and universities, the governmental and municipal public sector, and civil society—represented by non-profit organizations and by the Regional Civil Society Council, represented by its President.

The second session of the forum, held virtually on November 28, aimed to delve deeper into the commitment proposals raised by its members.

The public consultation for the residents of the Santiago Metropolitan Region ran from February 18 to April 6, gathering 179 responses.

In parallel, during the in-person meeting of the Regional Civil Society Council held on November 20, 2025, the head of the Regional Government of Santiago’s action plan process—alongside Multi-Stakeholder Forum member Álvaro Ramírez Alujas—presented on the drafting of the Santiago Action Plan to report on the process, upcoming milestones, and their forthcoming invitation to participate.

What measures did you take to ensure diversity of representation (including vulnerable or marginalized populations) in these spaces?
Various organizations were invited to participate in order to represent the different sectors of civil society, particularly those representing vulnerable or marginalized groups. These sectors were represented through their respective organizations. A concrete example was the participation of the President of the Regional Civil Society Council, who represents a wide range of social groups.

Who participated in these spaces?

• Civil Society Regional Council Members
• Private SectorGovernments are working to open private sector practices as well — including through beneficial ownership transparency, open contracting, and regulating environmental standards. Technical specificat... More
• Public or Governmental Sector
• Academia and Universities

How many groups participated in these spaces?

4

How many public-facing meetings were held in the co-creation process?

3

How will government and non-governmental stakeholders continue to collaborate through the implementation of the action plan?

To ensure collaboration and participation from the members of the Multi-Stakeholder Forum, working groups will be established according to each commitment, together with representatives from Civil Society through the Civil Society Regional Council, creating dedicated spaces for participation.

Furthermore, the Multi-Stakeholder Forum will be convened bi-annually to monitor commitments and the fulfillment of goals. Additionally, the governance body will be kept periodically informed about the Action Plan via email, utilizing tools to facilitate coordination, information sharing, and the Multi-Stakeholder Forum’s support across the various commitments.

Please describe the independent Monitoring Body you have identified for this plan.

The monitoring body will be the University of Chile, through the School of Government.

Provide the contact details for the independent monitoring body.

What types of activities will you have in place to discuss progress on commitments with stakeholders?

Progress on the implementation of the commitments can be viewed on the Santiago Government’s institutional website and through the institution’s formal service channels.

How will you regularly check in on progress with implementing agencies?
Digital communications will be carried out through email. The accountability report will be produced annually and will be published each year on the institution’s official website.

How will you share the results of your monitoring efforts with the public?
The information will be shared through the website dedicated to the Government of Santiago’s Open Government Action Plan.

Endorsement from Non-Governmental Stakeholders

• Gerardo Vergara, Coordinator of the academic network for open government, academic network for open government
• Ricardo Mena, Official in charge of government issues at IDEA, International IDEA
• Alisson Silva, President of the Regional Council of Civil Society of the Metropolitan Region, Council of Civil Society of the Metropolitan Region
• Daniel Oyarzún, Executive Director of the Multitudes Foundation, Multitudes Foundation
• Alvaro Alujas Ramírez, Board Member, Smart Citizenship Foundation, Faculty of Government, University of Chile
• Michel Figueroa, Director of the Chile Transparente Foundation, Chile Transparente Foundation
• Cristóbal Tello, Member of the UC Academy, Catholic University of Chile
• Camilo Brennet, Municipal Advisor, Municipality of Renca
• María Cecilia Jiménez, Director of Control and Open Government, Municipality of Peñalolén
• Fernanda Román, Director of the Municipal Planning Secretariat, Municipality of Santiago
• Iván Cordova, Technology Assistant Manager, Fundación Chile
• Vladimir Pizarro, Director of Public Affairs, Fundación Chile

Commitments

• Create Municipal Open Government Officers Network
• Create an Open Data Policy and Accountability Platform
• Fostering binding citizen participation