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Case Study (2014): Creating a Single-Window Access to Public Services in Azerbaijan

In Azerbaijani, ASAN translates to “EASY” and was conceived as a one- stop shop where the services of various government agencies are provided.

https://drive.google.com/open?id=0B471ujVfgLNMZmM1WHk0RGJSdnM

Filed under: Asia and the Pacific Eastern Partnership National Public Service Delivery Research Product

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