Legal Needs Survey (AR0083)
Overview
At-a-Glance
Action Plan: Argentina Action Plan 2019-2022
Action Plan Cycle: 2019
Status: Active
Institutions
Lead Institution: Ministry of Justice and Human Rights, Argentina
Support Institution(s): Asociación Civil por la Igualdad y la Justicia (ACIJ) & Fundación para Estudio e Investigación de la Mujer (FEIM)
Policy Areas
Access to Information, Access to Justice, E-Government, Justice, Open Data, Public ParticipationDescription
What is the public problem that the commitment will address?
In the world there are around 1.500 million people that suffer the lack of access to justice. According to the last “Diagnosis on Unmet Legal Needs and Access to Justice Levels” -published by the Undersecretariat of Access to Justice of the Ministry of Justice and Human Rights- and based on the first Survey of Unmet Legal Needs (ULN) conducted at a federal scale, in Argentina, in 2016, it was estimated that 2 out of 10 people fell under the category of ULN. This means that they had suffered a legal problem that could not be solved by themselves, and at the same time they were dissatisfied with the assistance received or with the result obtained from the legal process. The same study pointed out the persistence of -both objective as subjective- barriers that hinder access to justice in our country, and also noted that legal needs tend to concentrate: the dissatisfaction or fail to address one legal need can trigger the emergence of others, simultaneous or consecutive. The Ministry of Justice and Human Rights sustains 92 Access to Justice Centers (CAJ) all over the country that -since 2017- have helped 535.187 people to satisfy their legal needs in 903.089 cases. This network counts with over 250 points of access to free legal representation, thereby displaying federal and decentralized presence that foresees to ensure access to justice all over the country, with an emphasis in assisting people in vulnerable conditions. In 2019, at least 70 civil society organizations (CSOs) -many of which work steadily with these vulnerable groups-, gathered around the Agreement for Access to Justice, made their contribution to the discussion by putting forward a list of 120 proposals that seek to improve the levels of access to justice of this population. The Ministry of Justice and Human Rights considers their point of view of special interest, as it represents a potentially valuable input for the development and monitoring of public policies implemented in this field. This commitment seeks to address the problem of lack of access to justice in our country by building a more efficient and transparent justice service that can help achieve higher levels of satisfaction of people ́s legal needs through a collaborative design between the State and civil society.
What is the commitment?
The commitment consists in systematically collecting evidence on people´s legal needs in our country by conducting the second and third survey on ULN, and publishing their results in open formats. This evidence will serve as an input for the participatory design of new mechanisms of access to justice, in the context of a dialogue roundtable between institutions of the justice system and civil society. Likewise, the virtual attention system that facilitates access to information on justice services and rights will be strengthened and readjusted.
How will the commitment contribute to solving the public problem?
A policy of access to justice with a “people-centered” approach implies putting the needs, demands and experiences of people at the center of the evidence used for the decision making process. The opening of data collected through the ULN surveys, may -in combination with administrative data produced by justice sector institutions- generate a strong impact by serving as raw material for the collaborative design and monitoring of evidence-based public policies. This commitment has a strong impact potential, since it can contribute to accelerating the reduction of the justice gap (understood as the proportion of people whose legal needs are dissatisfied) in our country.
Why is this commitment relevant to OGP values?
The commitment is relevant to citizen participation since it establishes a participatory and co-creation instance with CSOs to discuss the design and implementation of the third ULN survey, and -based on the results of this instrument- discuss policies and mechanisms both for follow up and for promoting access to justice, among other issues. It also involves transparency, because the information from the ULN survey databases will be published on open formats on the Ministry's data portal. Also, this commitment entails accountability given that it foresees instances of social monitoring of Access to Justice Centers.
Additional information
This commitment will be implemented through the National Directorate of Promotion and Strengthening for Access to Justice. The figure of 1.5 billion people with unmet legal needs was estimated by the Task Force on Justice within the initiative Pathfinders for Peaceful, Just and Inclusive Societies More information on https://www.justice.sdg16.plus/
The “Diagnosis on Unmet Legal Needs and Levels of Access to Justice ” published by the Ministry of Justice and Human Rights in 2017 is available on:
http://www.jus.gob.ar/media/3234696/diagnosticoinformefinaldic2016.pdf
More information on the Agreement for Access to Justice on https://porelaccesoalajusticia.org/
Commitments
-
Transparency in Extractive Industries
AR0079, 2019, Access to Information
-
Interactive Map for Information about Indigenous People
AR0080, 2019, Capacity Building
-
Budget Transparency
AR0081, 2019, Access to Information
-
Opening of Information in the Public Works Contracting System
AR0082, 2019, Access to Information
-
Legal Needs Survey
AR0083, 2019, Access to Information
-
Public Information on Human Trafficking
AR0084, 2019, Access to Information
-
Publishing Water and Sanitation Data
AR0085, 2019, E-Government
-
Transparency of the National Judicial Council
AR0086, 2019, Access to Information
-
Transparent Recommendations of the General Audit Office
AR0087, 2019, Anti-Corruption
-
Federal Penitentiary Diagnosis
AR0088, 2019, Access to Information
-
Active Transparency Initiative
AR0089, 2019, Access to Information
-
Federal Program on Open Government
AR0090, 2019, Capacity Building
-
Federalization of the Micaela Law
AR0091, 2019, Capacity Building
-
Gender Disaggregated Employment Data
AR0092, 2019, Access to Information
-
Systematize Information About Sexual and Reproductive Health Policies
AR0093, 2019, Capacity Building
-
Open Congress Action Plan
AR0094, 2019, Open Parliaments
-
Opening of Information on the Selection Process of Judges
AR0035, 2017, Access to Justice
-
Opening of Public Information on Disciplinary Procedures for Judges
AR0036, 2017, Access to Information
-
Second Stage of Portal "Datos.Jus.Gov.Ar"
AR0037, 2017, Access to Information
-
Open in the Change Process Files to Open Government
AR0038, 2017, Access to Information
-
Bring the Budget to Citizens: Bill Diffusion Budget and Monitoring Public Policy Priority
AR0039, 2017, E-Government
-
Integrated Mining Information System
AR0040, 2017, Anti-Corruption
-
Productive Data Portal
AR0041, 2017, Access to Information
-
Platform on Climate Change: Information Transparency and Action
AR0042, 2017, Access to Information
-
Implementation of Data Standard for Open Procurement (EDCA)
AR0043, 2017, Access to Information
-
Opening Information Gender Equity in Science and Technology for Influencing Public Politics
AR0044, 2017, Access to Information
-
Opening Data from the National Congress
AR0045, 2017, Access to Information
-
Transparency and Participation in Health Policy: Implementation of Mechanisms to Prevent Conflicts of Interest
AR0046, 2017, Anti-Corruption
-
Deepening the Openness and Transparency of Information Related to Procurement and Contracting of PAMI
AR0047, 2017, Access to Information
-
Elaboration of a Bill Funding of Political Parties
AR0048, 2017, Anti-Corruption
-
Monitoring of the National Action Plan for the Prevention, Assistance and Eradication of Violence Against Women 2017-2019
AR0049, 2017, Access to Information
-
Publication of Audit Recommendations in Argentine Prisons
AR0050, 2017, Access to Information
-
Strengthening the Regime of Financial Disclosure Reports and Interest
AR0051, 2017, Anti-Corruption
-
Proactive Publication of Reports and Audits by the Office of the Comptroller General
AR0052, 2017, Anti-Corruption
-
Capacity Building in the Analysis of Public Accounts for Specific Actors
AR0053, 2017, E-Government
-
National Board of the Priority Projects of the Ministry of Modernization
AR0054, 2017, E-Government
-
Improving the Mechanism of Popular Initiative
AR0055, 2017, Fiscal Openness
-
Practical Training on Open Government
AR0056, 2017, Capacity Building
-
Participatory Development of a National Plan for Equal Opportunities
AR0057, 2017, Gender
-
Promotion of Mechanisms to Engage Civil Society in the Audit Cycle
AR0058, 2017, Access to Information
-
Opening Spaces for Discussion and Training on the Electoral Process in Argentina
AR0059, 2017, Anti-Corruption
-
Public Consultation for the Generation of Statistical Data on Education
AR0060, 2017, Capacity Building
-
Strengthening the Area of Citizen Participation "Commitment to Education"
AR0061, 2017, E-Government
-
Citizen Participation in the Cycle of Cultural Policies Home Programs History and Culture of the Bicentennial
AR0062, 2017, E-Government
-
Perceptions and Representations of People with Disabilities on Service Institutions
AR0063, 2017, Capacity Building
-
Bureau of Policy Dialogue Habitat
AR0064, 2017, E-Government
-
Young Guide
AR0065, 2017, E-Government
-
Innovation Lab for Guaranteeing Rights Bodies and External Control
AR0066, 2017, Capacity Building
-
Technology and Electoral Process
AR0067, 2017, Anti-Corruption
-
Promotion and Strengthening Policies of Open Government in the Municipalities of the Province
AR0068, 2017, Access to Information
-
Open Urban Observatory Works: Accountability and Citizen Participation
AR0069, 2017, Access to Information
-
Platform Linking Civil Organizations and the Provincial Government
AR0070, 2017, Capacity Building
-
Strengthening Open Government Policies: to Promote Citizen Participation in Chubut
AR0071, 2017, Capacity Building
-
Institutionalization of Open Government Policies in the Province of Córdoba
AR0072, 2017, Access to Information
-
Collaborative Network Between Civil Society Organizations and State
AR0073, 2017, E-Government
-
Expanding Ecosystem of Access to Information in the Municipalities
AR0074, 2017, Access to Information
-
Strengthening Policies Open Data in Municipalities of the Province of Mendoza
AR0075, 2017, Access to Information
-
Participatory Platform for Citizen Protection
AR0076, 2017, E-Government
-
Participatory Preparation of a Draft Open Government Act Provincial
AR0077, 2017, Legislation & Regulation
-
Opening Information Service Justice
AR0078, 2017, Access to Information
-
State Capabilities in Open Government
AR0020, 2015, Capacity Building
-
Public Data Portal
AR0021, 2015, Access to Information
-
Participatory Policies for People with Disabilities
AR0022, 2015, Capacity Building
-
Advertising Rules
AR0023, 2015, Access to Information
-
Open University
AR0024, 2015, Access to Information
-
New Commitments in Average
AR0025, 2015, Public Participation
-
Roundtable
AR0026, 2015, Public Participation
-
Social Security Statistics
AR0027, 2015, Access to Information
-
Federalization of Open Government Practices
AR0028, 2015, Capacity Building
-
Pilot Platform Public Nformation
AR0029, 2015, Access to Information
-
Platform "Justice 2020"
AR0030, 2015, Access to Information
-
Map Support
AR0031, 2015, E-Government
-
Virtual Networking Unit Technology
AR0032, 2015, E-Government
-
Virtual Technological Linkage Unit - Data Management
AR0033, 2015, Access to Information
-
Transparency of Information
AR0034, 2015, Access to Information
-
Digital Signature
AR0001, 2013, E-Government
-
Argentine Public Software
AR0002, 2013, E-Government
-
National Program for Critical Infrastructure Information and Cyber Security (ICIC) and Internet Sano
AR0003, 2013, Capacity Building
-
Electronic Procurement System
AR0004, 2013, Anti-Corruption
-
Despapelización
AR0005, 2013, E-Government
-
Expansion of the Ict Survey (ENTIC)
AR0006, 2013, Capacity Building
-
Creating a Public Data Portal
AR0007, 2013, Access to Information
-
Best Practices Manual Open Government
AR0008, 2013,
-
New Procedures Portal
AR0009, 2013, E-Government
-
State Map
AR0010, 2013, Capacity Building
-
Link Training Plan and Those Responsible for Access to Information Public
AR0011, 2013, Capacity Building
-
Data Processing Matrix of Decree 1172/2004
AR0012, 2013, Access to Information
-
Bill to Reform the Judiciary
AR0013, 2013, Access to Information
-
Federalization of the Working Groups of the Digital Agenda
AR0014, 2013, E-Government
-
Open Government National Event
AR0015, 2013, Access to Information
-
Hackathon Public Data
AR0016, 2013, Capacity Building
-
Encouraging Participation Mechanisms Provided by Decree 1172-1104
AR0017, 2013, Access to Information
-
Regulation of Law 26654
AR0018, 2013, Capacity Building
-
Improved Commitment Letter Citizen Program
AR0019, 2013, Capacity Building