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Argentina

Legal Needs Survey (AR0083)

Overview

At-a-Glance

Action Plan: Argentina Action Plan 2019-2022

Action Plan Cycle: 2019

Status: Active

Institutions

Lead Institution: Ministry of Justice and Human Rights, Argentina

Support Institution(s): Asociación Civil por la Igualdad y la Justicia (ACIJ) & Fundación para Estudio e Investigación de la Mujer (FEIM)

Policy Areas

Access to Information, Access to Justice, E-Government, Justice, Open Data, Public Participation

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Access to Information , Civic Participation

Potential Impact:

Implementation i

Completion: Pending IRM Review

Description

What is the public problem that the commitment will address?
In the world there are around 1.500 million people that suffer the lack of access to justice. According to the last “Diagnosis on Unmet Legal Needs and Access to Justice Levels” -published by the Undersecretariat of Access to Justice of the Ministry of Justice and Human Rights- and based on the first Survey of Unmet Legal Needs (ULN) conducted at a federal scale, in Argentina, in 2016, it was estimated that 2 out of 10 people fell under the category of ULN. This means that they had suffered a legal problem that could not be solved by themselves, and at the same time they were dissatisfied with the assistance received or with the result obtained from the legal process. The same study pointed out the persistence of -both objective as subjective- barriers that hinder access to justice in our country, and also noted that legal needs tend to concentrate: the dissatisfaction or fail to address one legal need can trigger the emergence of others, simultaneous or consecutive. The Ministry of Justice and Human Rights sustains 92 Access to Justice Centers (CAJ) all over the country that -since 2017- have helped 535.187 people to satisfy their legal needs in 903.089 cases. This network counts with over 250 points of access to free legal representation, thereby displaying federal and decentralized presence that foresees to ensure access to justice all over the country, with an emphasis in assisting people in vulnerable conditions. In 2019, at least 70 civil society organizations (CSOs) -many of which work steadily with these vulnerable groups-, gathered around the Agreement for Access to Justice, made their contribution to the discussion by putting forward a list of 120 proposals that seek to improve the levels of access to justice of this population. The Ministry of Justice and Human Rights considers their point of view of special interest, as it represents a potentially valuable input for the development and monitoring of public policies implemented in this field. This commitment seeks to address the problem of lack of access to justice in our country by building a more efficient and transparent justice service that can help achieve higher levels of satisfaction of people ́s legal needs through a collaborative design between the State and civil society.

What is the commitment?
The commitment consists in systematically collecting evidence on people´s legal needs in our country by conducting the second and third survey on ULN, and publishing their results in open formats. This evidence will serve as an input for the participatory design of new mechanisms of access to justice, in the context of a dialogue roundtable between institutions of the justice system and civil society. Likewise, the virtual attention system that facilitates access to information on justice services and rights will be strengthened and readjusted.

How will the commitment contribute to solving the public problem?
A policy of access to justice with a “people-centered” approach implies putting the needs, demands and experiences of people at the center of the evidence used for the decision making process. The opening of data collected through the ULN surveys, may -in combination with administrative data produced by justice sector institutions- generate a strong impact by serving as raw material for the collaborative design and monitoring of evidence-based public policies. This commitment has a strong impact potential, since it can contribute to accelerating the reduction of the justice gap (understood as the proportion of people whose legal needs are dissatisfied) in our country.

Why is this commitment relevant to OGP values?
The commitment is relevant to citizen participation since it establishes a participatory and co-creation instance with CSOs to discuss the design and implementation of the third ULN survey, and -based on the results of this instrument- discuss policies and mechanisms both for follow up and for promoting access to justice, among other issues. It also involves transparency, because the information from the ULN survey databases will be published on open formats on the Ministry's data portal. Also, this commitment entails accountability given that it foresees instances of social monitoring of Access to Justice Centers.

Additional information
This commitment will be implemented through the National Directorate of Promotion and Strengthening for Access to Justice. The figure of 1.5 billion people with unmet legal needs was estimated by the Task Force on Justice within the initiative Pathfinders for Peaceful, Just and Inclusive Societies More information on https://www.justice.sdg16.plus/

The “Diagnosis on Unmet Legal Needs and Levels of Access to Justice ” published by the Ministry of Justice and Human Rights in 2017 is available on:
http://www.jus.gob.ar/media/3234696/diagnosticoinformefinaldic2016.pdf

More information on the Agreement for Access to Justice on https://porelaccesoalajusticia.org/

Commitments

  1. Transparency in Extractive Industries

    AR0079, 2019, Access to Information

  2. Interactive Map for Information about Indigenous People

    AR0080, 2019, Capacity Building

  3. Budget Transparency

    AR0081, 2019, Access to Information

  4. Opening of Information in the Public Works Contracting System

    AR0082, 2019, Access to Information

  5. Legal Needs Survey

    AR0083, 2019, Access to Information

  6. Public Information on Human Trafficking

    AR0084, 2019, Access to Information

  7. Publishing Water and Sanitation Data

    AR0085, 2019, E-Government

  8. Transparency of the National Judicial Council

    AR0086, 2019, Access to Information

  9. Transparent Recommendations of the General Audit Office

    AR0087, 2019, Anti-Corruption

  10. Federal Penitentiary Diagnosis

    AR0088, 2019, Access to Information

  11. Active Transparency Initiative

    AR0089, 2019, Access to Information

  12. Federal Program on Open Government

    AR0090, 2019, Capacity Building

  13. Federalization of the Micaela Law

    AR0091, 2019, Capacity Building

  14. Gender Disaggregated Employment Data

    AR0092, 2019, Access to Information

  15. Systematize Information About Sexual and Reproductive Health Policies

    AR0093, 2019, Capacity Building

  16. Open Congress Action Plan

    AR0094, 2019, Open Parliaments

  17. Opening of Information on the Selection Process of Judges

    AR0035, 2017, Access to Justice

  18. Opening of Public Information on Disciplinary Procedures for Judges

    AR0036, 2017, Access to Information

  19. Second Stage of Portal "Datos.Jus.Gov.Ar"

    AR0037, 2017, Access to Information

  20. Open in the Change Process Files to Open Government

    AR0038, 2017, Access to Information

  21. Bring the Budget to Citizens: Bill Diffusion Budget and Monitoring Public Policy Priority

    AR0039, 2017, E-Government

  22. Integrated Mining Information System

    AR0040, 2017, Anti-Corruption

  23. Productive Data Portal

    AR0041, 2017, Access to Information

  24. Platform on Climate Change: Information Transparency and Action

    AR0042, 2017, Access to Information

  25. Implementation of Data Standard for Open Procurement (EDCA)

    AR0043, 2017, Access to Information

  26. Opening Information Gender Equity in Science and Technology for Influencing Public Politics

    AR0044, 2017, Access to Information

  27. Starred commitment Opening Data from the National Congress

    AR0045, 2017, Access to Information

  28. Transparency and Participation in Health Policy: Implementation of Mechanisms to Prevent Conflicts of Interest

    AR0046, 2017, Anti-Corruption

  29. Deepening the Openness and Transparency of Information Related to Procurement and Contracting of PAMI

    AR0047, 2017, Access to Information

  30. Elaboration of a Bill Funding of Political Parties

    AR0048, 2017, Anti-Corruption

  31. Monitoring of the National Action Plan for the Prevention, Assistance and Eradication of Violence Against Women 2017-2019

    AR0049, 2017, Access to Information

  32. Publication of Audit Recommendations in Argentine Prisons

    AR0050, 2017, Access to Information

  33. Strengthening the Regime of Financial Disclosure Reports and Interest

    AR0051, 2017, Anti-Corruption

  34. Proactive Publication of Reports and Audits by the Office of the Comptroller General

    AR0052, 2017, Anti-Corruption

  35. Capacity Building in the Analysis of Public Accounts for Specific Actors

    AR0053, 2017, E-Government

  36. National Board of the Priority Projects of the Ministry of Modernization

    AR0054, 2017, E-Government

  37. Improving the Mechanism of Popular Initiative

    AR0055, 2017, Fiscal Openness

  38. Practical Training on Open Government

    AR0056, 2017, Capacity Building

  39. Participatory Development of a National Plan for Equal Opportunities

    AR0057, 2017, Gender

  40. Promotion of Mechanisms to Engage Civil Society in the Audit Cycle

    AR0058, 2017, Access to Information

  41. Opening Spaces for Discussion and Training on the Electoral Process in Argentina

    AR0059, 2017, Anti-Corruption

  42. Public Consultation for the Generation of Statistical Data on Education

    AR0060, 2017, Capacity Building

  43. Strengthening the Area of ​​Citizen Participation "Commitment to Education"

    AR0061, 2017, E-Government

  44. Citizen Participation in the Cycle of Cultural Policies Home Programs History and Culture of the Bicentennial

    AR0062, 2017, E-Government

  45. Perceptions and Representations of People with Disabilities on Service Institutions

    AR0063, 2017, Capacity Building

  46. Bureau of Policy Dialogue Habitat

    AR0064, 2017, E-Government

  47. Young Guide

    AR0065, 2017, E-Government

  48. Innovation Lab for Guaranteeing Rights Bodies and External Control

    AR0066, 2017, Capacity Building

  49. Technology and Electoral Process

    AR0067, 2017, Anti-Corruption

  50. Promotion and Strengthening Policies of Open Government in the Municipalities of the Province

    AR0068, 2017, Access to Information

  51. Starred commitment Open Urban Observatory Works: Accountability and Citizen Participation

    AR0069, 2017, Access to Information

  52. Platform Linking Civil Organizations and the Provincial Government

    AR0070, 2017, Capacity Building

  53. Strengthening Open Government Policies: to Promote Citizen Participation in Chubut

    AR0071, 2017, Capacity Building

  54. Institutionalization of Open Government Policies in the Province of Córdoba

    AR0072, 2017, Access to Information

  55. Collaborative Network Between Civil Society Organizations and State

    AR0073, 2017, E-Government

  56. Expanding Ecosystem of Access to Information in the Municipalities

    AR0074, 2017, Access to Information

  57. Strengthening Policies Open Data in Municipalities of the Province of Mendoza

    AR0075, 2017, Access to Information

  58. Participatory Platform for Citizen Protection

    AR0076, 2017, E-Government

  59. Participatory Preparation of a Draft Open Government Act Provincial

    AR0077, 2017, Legislation & Regulation

  60. Opening Information Service Justice

    AR0078, 2017, Access to Information

  61. State Capabilities in Open Government

    AR0020, 2015, Capacity Building

  62. Public Data Portal

    AR0021, 2015, Access to Information

  63. Participatory Policies for People with Disabilities

    AR0022, 2015, Capacity Building

  64. Advertising Rules

    AR0023, 2015, Access to Information

  65. Open University

    AR0024, 2015, Access to Information

  66. New Commitments in Average

    AR0025, 2015, Public Participation

  67. Roundtable

    AR0026, 2015, Public Participation

  68. Social Security Statistics

    AR0027, 2015, Access to Information

  69. Federalization of Open Government Practices

    AR0028, 2015, Capacity Building

  70. Pilot Platform Public Nformation

    AR0029, 2015, Access to Information

  71. Platform "Justice 2020"

    AR0030, 2015, Access to Information

  72. Map Support

    AR0031, 2015, E-Government

  73. Virtual Networking Unit Technology

    AR0032, 2015, E-Government

  74. Virtual Technological Linkage Unit - Data Management

    AR0033, 2015, Access to Information

  75. Transparency of Information

    AR0034, 2015, Access to Information

  76. Digital Signature

    AR0001, 2013, E-Government

  77. Argentine Public Software

    AR0002, 2013, E-Government

  78. National Program for Critical Infrastructure Information and Cyber ​​Security (ICIC) and Internet Sano

    AR0003, 2013, Capacity Building

  79. Electronic Procurement System

    AR0004, 2013, Anti-Corruption

  80. Despapelización

    AR0005, 2013, E-Government

  81. Expansion of the Ict Survey (ENTIC)

    AR0006, 2013, Capacity Building

  82. Creating a Public Data Portal

    AR0007, 2013, Access to Information

  83. Best Practices Manual Open Government

    AR0008, 2013,

  84. New Procedures Portal

    AR0009, 2013, E-Government

  85. State Map

    AR0010, 2013, Capacity Building

  86. Link Training Plan and Those Responsible for Access to Information Public

    AR0011, 2013, Capacity Building

  87. Data Processing Matrix of Decree 1172/2004

    AR0012, 2013, Access to Information

  88. Bill to Reform the Judiciary

    AR0013, 2013, Access to Information

  89. Federalization of the Working Groups of the Digital Agenda

    AR0014, 2013, E-Government

  90. Open Government National Event

    AR0015, 2013, Access to Information

  91. Hackathon Public Data

    AR0016, 2013, Capacity Building

  92. Encouraging Participation Mechanisms Provided by Decree 1172-1104

    AR0017, 2013, Access to Information

  93. Regulation of Law 26654

    AR0018, 2013, Capacity Building

  94. Improved Commitment Letter Citizen Program

    AR0019, 2013, Capacity Building

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