Access to Information Policy in the Federal Government – Requesters’ Personal Information Safeguard (BR0087)
Overview
At-a-Glance
Action Plan: Brazil National Action Plan 2016-2018
Action Plan Cycle: 2016
Status: Inactive
Institutions
Lead Institution: Ministry of Transparency, Oversight and Comptroller General of Brazil
Support Institution(s): Ministry of Planning, Development and Management Joint Committee of Information Reassessment Ministry of Justice and Citizenship Chamber of Deputies Ministry of Transparency, Oversight and Comptroller General of Brazil, Article 19 Getúlio Vargas Foundation Transparency International Brazilian Association of Investigative Journalism Mr. Francisco Leali
Policy Areas
Access to Information, Legislation & Regulation, Right to InformationIRM Review
IRM Report: Brazil End-of-Term Report 2016-2018, Brazil Mid-Term Report 2016-2018
Starred: No
Early Results: Marginal
Design i
Verifiable: Yes
Relevant to OGP Values: Access to Information
Implementation i
Description
Lead government institution: Ministry of Transparency, Oversight and Comptroller General of Brazil; Civil servant in charge for implementing at lead government institution: Otávio Moreira de Castro Neves; Position - Department Director/Transparency and Control Department; E-mail: otavio.neves@cgu.gov.br Telephone 55 61 20206538 Other involved actors Government Ministry of Planning, Development and Management Joint Committee of Information Reassessment Ministry of Justice and Citizenship Chamber of Deputies Ministry of Transparency, Oversight and Comptroller General of Brazil Civil society, private sector, group of workers and multilateral actors Article 19 Getúlio Vargas Foundation Transparency International Brazilian Association of Investigative Journalism Mr. Francisco Leali Status quo or problem/issue to be addressed Every information access request is sent to agencies, which are in charge of the applicable subject, with detailled requester´s personal information. This has brought, in some circumstances, discomfort and subjective responses of those information access requests Main objective To promote the right to information access, as established by Information Access Act, curbing the access barriers and improving its answer effectiveness Commitment short description Contribute for the safeguard of the access to information requester´s personal data, whenever there is an identity disclosure, which may provoke a differentiated treatment OGP Challenge addressed by the Commitment Improvement of Public Services Commitment relevance Relevant for the advancement of citizen participation, regarding the information access Goal Request answered, regardless the requester´s personal information
IRM Midterm Status Summary
4. Access to Information Policy in the Federal Government – Requesters’ Personal Information Safeguard
Commitment Text:
Ensure requester’s personal information safeguard, whenever necessary, by means of adjustments in procedures
The commitment seeks to contribute for the safeguard of the access to information requester´s personal data, whenever there is an identity disclosure, which may provoke a differentiated treatment. It also intends to carry out legal studies and international comparisons, so that it can open room for a public information requesting model which may be compatible with the current law and that may disclose only the least necessary information about requesters, with the intent of guaranteeing neutrality while disclosing information.
4.1 – Legal Study
4.2 – International comparative study on how the requester´s personal information safeguarding works, with its implications
4.3 – Rule(s) about requesters´ personal information processing
4.4 – Defensible situations establishment
4.5 – Proceeding review, whenever situations can happen anonymously, and access information system implementation
4.6 – Undersigning arrangement, in order to safeguard requesters´ personal information, taking into account the studies related to the subject
4.7 –Results evaluation
Responsible institution: Ministry of Transparency, Oversight and Comptroller General of Brazil
Supporting institutions: Ministry of Planning, Development and Management, Joint Committee of Information Reassessment, Ministry of Justice and Citizenship, Chamber of Deputies, Article 19, Getúlio Vargas Foundation, Transparency International, Brazilian Association of Investigative Journalism, Mr. Francisco Leali
Start date: December 2016 . End date: July 2018
Context and Objectives
Commitments 3 and 4 are closely related, and their results are linked. Both commitments address a key policy problem: improving the quality and safeguarding access-to-information requests. Commitment 3 addresses the misuse of the classified information argument as a reason to deny access to information. Commitment 4 addresses the need to protect the personal information of requesters of information. Such information can be used by the government to deny information or for ulterior purposes.
According to the action plan, governmental agencies may currently provide subjective treatment of information requests based on the identity of the requester (e.g., investigative journalists or civil society organizations). This commitment therefore aims to ensure that requesters’ personal information is safeguarded, whenever possible. Doing so may prevent deferential treatment and ensure a neutral access-to-information policy.[1]
To achieve this objective, the government set seven milestones. These include producing a legal study on how to draft policies to enforce such a safeguard, a study of how other countries cope with the issue, and new rules about processing requesters’ personal information. Once a solution is devised, the government aims to implement changes to the process and evaluate the results.
The misuse of requesters’ information by government agencies is an important issue. In a five-year study of the Freedom of Information Act in Brazil, the Getúlio Vargas Foundation found that the law is effective and highly used by government and civil society.[2] In a separate report, the government acknowledged that the law is one of the most effective in recent times.[3] However, scientific evidence shows that the process of obtaining public information from governmental agencies should be applicant blind and nondiscriminatory. Such evidence also shows that in Brazil, particularly at the municipal level, public administrators search requesters on Google and discriminate on the basis of identity.[4]
The commitment’s level of specificity is medium. The scope of many of the activities remains unclear (e.g., the depth of the international comparative and legal studies are not specified). The commitment does delineate the steps necessary to achieve the overall objective.
The commitment is relevant to the OGP value of access to information. The protection of personal data is, by itself, not directly evaluated by the OGP process. However, the ultimate objective of this commitment is to avoid biased government responses to information requests, which would clearly improve the access-to-information process. A neutral access to information policy would also help people feel comfortable requesting information, which could benefit other areas, such as the fight against corruption.
The commitment has a moderate potential impact. The protection of personal data in information requests could improve the neutrality of the process. Such protection could also help prevent cases of discrimination like those cited above, which are a key problem in Brazil. While it is hard to identify the extent of the problem because the government lacks information on the identities of information requesters,[5] particularly in city- or state-level institutions,[6] the problem clearly exists, as evidenced by recent reports of bias in responding to information requests.[7] Ultimately, the possible impact of the new safeguards will depend on how they are designed and implemented, actions that will occur based on the results of the legal and comparative studies.
Completion
The commitment has a limited level of completion. Only the first two milestones, which refer to preliminary studies, were completed by the midterm. The legal study of how to adjust the government's policy to the commitment needs (milestone 4.1) was published in July 2017.[8] It provides an assessment of how the constitutional principle of anonymity should be understood in the case of protecting the requester’s name. The Getúlio Vargas Foundation executed the comparative study on safeguarding requesters’ personal information (milestone 4.2) and submitted it for public consultation in April 2017.[9]
Milestone 4.4 is underway. It involves the identification of justifiable cases to protect the requester's identity in the Electronic System of Information Services to the Citizen, the government's freedom-of-information system. The Ministry of Transparency, Oversight, and Comptroller-General (CGU) submitted a request for analysis to its Legal Consulting Unit, which rejected the proposed view on safeguarding the requester's identity. CGU sent a counterargument and was waiting for a reply at the time of writing. The communication is internal to government but was sent to the IRM researcher for verification.
Milestones 4.3, 4.5, and 4.7 have not been started and are pending the conclusion of milestone 4.3. As mentioned in the action plan, milestones 4.1-4.4 and 4.6 were expected to be delivered by October 2017, which means that the commitment is behind schedule.
Early Results (if any)
Two civil society groups (Article 19 and the Brazilian Association of Investigative Journalism) and a government ministry (the Ministry of Planning, Development, and Management) have confirmed the importance of the commitment to the IRM researcher.
Positive contributions lie in the studies conducted as part of this commitment: the comparative work and the legal study on protecting a requester's identity. The analyses focus on the constitutional understanding of how anonymity can be secured and how the requester’s identity can be safeguarded.
In terms of proper results, however, it is too early to analyze the effects of this commitment on open government. The changes to access-to-information procedures have yet to be implemented.
Next Steps
After this commitment is implemented, the government could address similar misuses of requesters' information in access-to-information cases in other branches of government. Article 19 has pointed out that when courts act as the last appeal agency, they also withhold information in access-to-information cases, using the Access to Information Law.[10] Both the Brazilian Association of Investigative Journalism and Transparency Brazil highlighted the need to transform the access-to-information process to one of active disclosure of information.[11]
[1] Gregory Michener and Karina Rodrigues, 'Who Wants to Know? Assessing Discrimination in Transparency and Freedom of Information Regimes' (paper presentation, 4th Global Conference on Transparency Studies, Lugano, Switzerland, 4–6 June 2015), https://goo.gl/75phhG.
[2] 'Working Paper: From Opacity to Transparency? Evaluation the 5 Years of the Law on Access to Brazilian Information,' Programa de Transparencia Publica, http://transparencia.ebape.fgv.br/working-paper-opacidade-transparencia-avaliando-5-anos-lei-de-acesso-informacao-brasileira.
[3] Isabela Vieira, 'Law on Access to Information ‘Caught Up,’ Experts Say,' Agencia Brasil, 21 August 2014, http://agenciabrasil.ebc.com.br/direitos-humanos/noticia/2014-08/lei-de-acesso-informacao-pegou-avaliam-especialistas.
[4] Rafael Antonio Braem Velasco, 'Who Wants to Know? A Field Experiment to Assess Discrimination in Freedom of Information Regimes,' FGV Digital Repository, December 2016, http://bibliotecadigital.fgv.br/dspace/handle/10438/18220.
[5] Article 19, Leis de Acesso a Informacao: Dilemas da Implementacao,' https://monitorando.files.wordpress.com/2011/11/estudos-em-liberdade-de-informaccca7acc83o-1-web.pdf.
[6] 'Study Shows That States and Municipalities Are Poor in Access to Information,' FGV, 22 May 2017, https://portal.fgv.br/noticias/estudo-mostra-estados-e-municipios-deixam-desejar-acesso-informacao.
[7] Luiz Fernando Toledo, 'Gestão Doria age para dificultar a Lei de Acesso à Informação,' Estadão, 8 November 2017, http://sao-paulo.estadao.com.br/noticias/geral,gestao-doria-dificulta-acesso-a-dados-e-viola-lei-de-acesso-a-informacao,70002075921
[8] See SEI_CGU-0322492 – Nota Técnica (Nota Técnica) and Parecer n. 0166/2017/CONJURCGU/ CGU/AGU.
[9] 'Identification of the Applicant Is a Barrier to Access to Information,' FGV, 25 April 2017, http://portal.fgv.br/noticias/identificacao-solicitante-e-barreira-acesso-informacao-aponta-estudo-ebape.
[10] 'Article 19 Launches Reporto n Jurisprudence of the Law of Access to Information,' Agencia Patricia Galvao, 18 August 2017, http://agenciapatriciagalvao.org.br/agenda/artigo-19-lanca-relatorio-sobre-jurisprudencia-da-lei-de-acesso-informacao-sp-28092017/.
[11] Mariana Timoteo da Costa, 'Abraji and Transparency Brazil Launch Site Giving Access to Public Information,' Globo.com, 13 March 2017, https://oglobo.globo.com/brasil/abraji-transparencia-brasil-lancam-site-que-da-acesso-informacoes-publicas-21050129.
IRM End of Term Status Summary
4. Access to Information Policy in the Federal Government—Requesters’ Personal Information Safeguard
Commitment Text:
Ensure requester’s personal information safeguard, whenever necessary, by means of adjustments in procedures
The commitment seeks to contribute for the safeguard of the access to information requester´s personal data, whenever there is an identity disclosure, which may provoke a differentiated treatment. It also intends to carry out legal studies and international comparisons, so that it can open room for a public information requesting model which may be compatible with the current law and that may disclose only the least necessary information about requesters, with the intent of guaranteeing neutrality while disclosing information.
More specifically, the commitment was set out to achieve the following milestones:
4.1 – Legal Study (to guide the regulatory change)
4.2 – International comparative study on how the requester´s personal information safeguarding works, with its implications
4.3 – Rule(s) about requesters´ personal information processing
4.4 – Defensible situations establishment
4.5 – Proceeding review, whenever situations can happen anonymously, and access information system implementation
4.6 – Undersigning arrangement, in order to safeguard requesters´ personal information, taking into account the studies related to the subject
4.7 – Results evaluation
Responsible institution: Ministry of Transparency, Oversight and Comptroller General of Brazil
Supporting institutions: Ministry of Planning, Development and Management, Joint Committee of Information Reassessment, Ministry of Justice and Citizenship, Chamber of Deputies, Article 19, Getúlio Vargas Foundation, Transparency International, Brazilian Association of Investigative Journalism, Mr. Francisco Leali
Start Date: December 2016... End Date: July 2018
Commitment Aim:
Commitment 4 addressed the need to protect the personal details of requesters of public information. Such personal data can be used by the government to deny answering an information request or for ulterior purposes. The commitment aimed to ensure that requesters’ personal information is safeguarded whenever possible. This may prevent deferential treatment and ensure a neutral access-to-information policy.
Status
Midterm: Limited
The commitment saw a limited level of completion and was behind schedule. The government completed Milestones 4.1 and 4.2. Those milestones involved a legal study on how to adjust the government's policy to the commitment needs and a comparative study on safeguarding requesters’ personal information. Milestone 4.4 was underway. It involved rules regarding requesters’ information. The government had drafted these rules, but the process was paused by a legal consulting unit. The rules are under revision. The other milestones had not been started.
End of term: Limited
Milestones 4.1–4.4 were completed, while Milestones 4.5–4.6 are underway. Milestone 4.7 was not completed. Therefore, the level of completion is limited.
Milestones 4.3 and 4.4 involved a regulatory change to ensure the safeguarding of requesters’ personal information. The regulatory change also would detail cases in which requesters’ personal information could be kept by public authorities. The milestones were completed, but the government did so by using a different strategy. It originally planned to modify Presidential Decree D. 7.724/12, which, as explained in Commitment 3, was denied by the Ombudsperson-General of the Union (OGU). As is the case with Commitment 3, the OGU suggested that Law 13.460/2017—the Public Service Users Code of Use, approved by Congress in 2017—had provisions in its Article 10 that could be used in favor of the commitment. The article brought provisions that made safeguarding requesters’ personal information possible. [25]
Milestones 4.5 and 4.7 involve the implementation phase, which includes updating the freedom of information process to protect requesters’ personal information (4.5) and an evaluation of the process results (4.7). According to the government, [26] it initiated the task but did not implement it. Both milestones are therefore considered not achieved.
Milestone 4.6 involves a petition or study to support the regulatory change needed. Given that the commitment was achieved using an alternative plan, the government considered the milestone not necessary. Due to that, the IRM researcher considers the milestone null.
Did It Open Government?
Access to Information: Marginal
Before the commitment started, it was not possible to ensure requesters’ personal information would be safeguarded. As part of the commitment, the legal framework to protect requesters’ information changed, but the policy was not fully implemented. In spite of the limited completion, both government and civil society representatives (Marcelo Vidal and Joara Marchezini from the Ministry of Planning, Development and Management and from the organization Article 19, respectively) consider the contribution relevant to open government.
Carried Forward?
The commitment was not included in the fourth action plan. The government has stated that the implementation and evaluation of the procedures to implement the remaining milestones are ongoing. [27] Considering the limited completion of the commitment, it is critical that the government continue the policy implementation and proceed with the evaluation of its results.
Commitments
-
Subnational Good Governance
BR0100, 2018, Capacity Building
-
Open Data Policy
BR0101, 2018, Access to Information
-
Scientific Data Governance
BR0102, 2018, Access to Information
-
Capacity-Building and Oversight on Nutrition Policy
BR0103, 2018, Capacity Building
-
Transport Data
BR0104, 2018, E-Government
-
Transparency and Oversight in Infrastructure Repair Processes
BR0105, 2018, Capacity Building
-
Increase Participation in Legislative Process
BR0106, 2018, Capacity Building
-
Urban and Rural Land Registers
BR0107, 2018, E-Government
-
Climate Change Policy Evaluation
BR0108, 2018, E-Government
-
Water Resource Management
BR0109, 2018, Capacity Building
-
National Electronic System/ATI implementation
BR0110, 2018, Access to Information
-
Open Data on the Federal Government
BR0084, 2016, Access to Information
-
Transparency of Public Funds
BR0085, 2016, Capacity Building
-
Access to Information Policy in the Federal Government – Promptness and Effectiveness to Information Requests
BR0086, 2016, Access to Information
-
Access to Information Policy in the Federal Government – Requesters’ Personal Information Safeguard
BR0087, 2016, Access to Information
-
Effectiveness of National Policy for Social Participation Mechanisms
BR0088, 2016, Capacity Building
-
Digital Educational Resources
BR0089, 2016, Capacity Building
-
Open Data and Information Governance in Health
BR0090, 2016, Access to Information
-
Prevention to Torture and Mean, Inhuman, or Humiliating Treatments in the Penitentiary System
BR0091, 2016, Access to Information
-
Innovation Spaces for Management in Public Services
BR0092, 2016, Capacity Building
-
Assessment and Streamline of Public Services
BR0093, 2016, E-Government
-
Open Innovation and Transparency in the Legislative
BR0094, 2016, Capacity Building
-
Fostering Open Government in States and Municipalities
BR0095, 2016, Capacity Building
-
Transparency and Innovation in the Judiciary
BR0096, 2016, Access to Justice
-
Social Participation in Federal Government’S Planning Cycle
BR0097, 2016, E-Government
-
Open Data and Active Transparency in Environment Issues
BR0098, 2016, Access to Information
-
Mapping and Participatory Management for Culture
BR0099, 2016, Access to Information
-
Probity Defense and Asset Recovery
BR0033, 2013, Anti-Corruption
-
Development of a Methodology for Social Participation on the Monitoring of the Pluriannual Plan (PPA) and on the Formulation of the Federal Public Budget
BR0034, 2013, Capacity Building
-
Development of the Monitoring System for the Social Movements Demands
BR0035, 2013, Capacity Building
-
Capacity-Building of Educators, Political Agents, Public Managers, Councilors for Social Policies and Community Leaderships
BR0036, 2013, Capacity Building
-
Encourage States and Municipalities to Endorse the OGP Four Principles
BR0037, 2013, Capacity Building
-
Implementation of the ODP.Nano
BR0038, 2013, Fiscal Openness
-
Strengthening of the Office of the Comptroller General (CGU)
BR0039, 2013, Anti-Corruption
-
Online Accountability of Resources for Education Within the National Fund for Education Development
BR0040, 2013, E-Government
-
Generation of Knowledge and Capacity-Building of Managers and Public Resources Operator’S Partners and of Councilors for Social Control
BR0041, 2013, Capacity Building
-
National Program for Strengthening School Councils
BR0042, 2013, Capacity Building
-
Development of a Unified and Interactive Information Panel on the Implementation of the Water for All Program, Which Can Be Publicly Accessed Through the Internet
BR0043, 2013, Capacity Building
-
Digital Inclusion of Health Councils
BR0044, 2013, E-Government
-
Development of Tools for Increasing Transparency and Enhancing Land Governance
BR0045, 2013, E-Government
-
Implementation of the Document Management Policy in the Federal Government
BR0046, 2013, Capacity Building
-
Development of the “Access to Information Library”
BR0047, 2013, Access to Information
-
Disclosure of Data from the Execution of the Union Budget and from Government Purchases
BR0048, 2013, Access to Information
-
Dissemination of the Public Open Data Culture to the Local Governments
BR0049, 2013, Access to Information
-
Development of Support Technologies and Licensing Models for the Disclosure of Open Data
BR0050, 2013, Access to Information
-
Disclosure of Information from Government Systems in an Open Data Format
BR0051, 2013, Access to Information
-
Corporative Information Management in Social Security (E-Governance)
BR0052, 2013, E-Government
-
Improvement of Active Transparency and of the Unique Health System’ Ombudsman Unit
BR0053, 2013, Access to Justice
-
Strengthening of the National Audit System of the Unique Health System (SUS)
BR0054, 2013, Anti-Corruption
-
Increasing Public Transparency of the Labor Relations Secretariat of the Ministry of Labor and Employment
BR0055, 2013, E-Government
-
Disclosure of Recommendations to Carry Out Public Audiences to Serve as Reference for the Government
BR0056, 2013, Capacity Building
-
Development of a Database of the Federal Public Administration Purchases Prices
BR0057, 2013, Anti-Corruption
-
Participatory Audits on the Constructions of Brazilian Host Cities for the 2014 FIFA World Cup
BR0058, 2013, Anti-Corruption
-
Development of an Indicators Model for Transparency of Brazilian Municipalities Institutional Development
BR0059, 2013, Capacity Building
-
Development of a Brazilian Portal for the Open Government Partnership (OGP)
BR0060, 2013, E-Government
-
Development of Monitoring Reports on the Electronic Citizen Information System (e-SIC)
BR0061, 2013, Access to Information
-
Encouragement of Social Participation
BR0062, 2013, Anti-Corruption
-
Formulation and Implementation of the Ministry of Defense’S Information Management Policy
BR0063, 2013, Records Management
-
Development of a Database of Administrative Documents Produced by Brazil’S Navy
BR0064, 2013, Public Participation
-
Open Educational Data
BR0065, 2013, Access to Information
-
Improvement of Data Transparency from the National Consumer Protection Information System (Sindec)
BR0066, 2013, Access to Information
-
Restructuring of the Brazilian Federal Government Transparency Portal
BR0067, 2013, Access to Information
-
Electronic System for Public Consultations
BR0068, 2013, E-Government
-
Improvement of Health Services Through the Increased Use of the National Health Card
BR0069, 2013, Health
-
Participatory Development of the Federal Ombudsman System
BR0070, 2013, Justice
-
“Brazil Transparent” Program
BR0071, 2013, Access to Information
-
Development of the Unique Health System Letter
BR0072, 2013, Health
-
Digital Cities Project
BR0073, 2013, E-Government
-
Development of the National System for the Promotion of Racial Equality (SINAPIR)
BR0074, 2013, Human Rights
-
Improvement of Mechanisms for Social Participation in the Formulation of Public Policies
BR0075, 2013, Public Participation
-
Brazilian Portal for Social Participation
BR0076, 2013, E-Government
-
Open Data in the Ministry of Justice
BR0077, 2013, Access to Information
-
Improvement of the Pro-Ethics Company Registry
BR0078, 2013, Private Sector
-
Expansion of the Database of the National Debarment List (CEIS):
BR0079, 2013, Anti-Corruption
-
Monitoring of the National Plan for Food and Nutrition Security (PLANSAN)
BR0080, 2013, Health
-
Development of an Information System on the Maria Da Penha Law (Law No. 11,340/2006)
BR0081, 2013, Gender
-
Development of Processes for Prior Consultation Under the 169 Convention of the International Labour Organization’S (ILO)
BR0082, 2013, Labor
-
Redesign of the Current Protection Programs
BR0083, 2013, Access to Justice
-
Capacity Building Programs
BR0001, 2011, Access to Information
-
Distance Education Program
BR0002, 2011, Access to Information
-
Guide for Public Officials on Access to Information
BR0003, 2011, Access to Information
-
Information Services Model
BR0004, 2011, Access to Information
-
Diagnostic Study on the Transparency Values of Executive Branch
BR0005, 2011, Access to Information
-
Diagnostic Study on Role of Federal Ombudsman Units (FOUs)
BR0006, 2011, Access to Information
-
Research Study to Identify the Demands of Society in Regard to Access to Information
BR0007, 2011, Access to Information
-
Preparation of a Catalogue of Public Data and Information
BR0008, 2011, Capacity Building
-
Organization of a Meeting of the Inter-Council Forum Multi-Year Plan 2012–15 (Phase 2)
BR0009, 2011, Capacity Building
-
Organization of the 1st National Conference on Transparency and Social Control (1St Consocial)
BR0010, 2011, Capacity Building
-
Organization of the 1st National Open Data Meeting
BR0011, 2011, Access to Information
-
Organization of the National Seminar on Social Participation
BR0012, 2011, Capacity Building
-
Partnership with the Digital Culture Laboratory
BR0013, 2011, Access to Information
-
Partnership with World Wide Web Consortium (W3C) Brazil
BR0014, 2011, Access to Information
-
Development of the National Open Data Infrastructure (INDA)
BR0015, 2011, Access to Information
-
INDA Capacity Building Plan
BR0016, 2011, Access to Information
-
INDA Awareness- Raising Activities
BR0017, 2011, Access to Information
-
Launch of the Brazil Open Data Portal
BR0018, 2011, Access to Information
-
Resource Transfer Agreements and Contract System (SICONV)
BR0019, 2011, Access to Information
-
Aquarius Platform
BR0020, 2011, Access to Information
-
Data Warehouse
BR0021, 2011, E-Government
-
Restructuring the Transparency Portal
BR0022, 2011, Access to Information
-
Facilitate Access to Specific Databases
BR0023, 2011, E-Government
-
Interactive School Development Plan
BR0024, 2011, E-Government
-
Control Panel for the Integrated Monitoring and Oversight System (Public Module)
BR0025, 2011, E-Government
-
United Suppliers Registry (SICAF)
BR0026, 2011, Access to Information
-
Registry of National Education Prices
BR0027, 2011, Anti-Corruption
-
Contractual Management of IT Services
BR0028, 2011, Anti-Corruption
-
Implementation of Pro-Ethics Company Registry
BR0029, 2011, Private Sector
-
Systemic Integration of Ombudsman Units
BR0030, 2011, Access to Justice
-
Continued Training for Public Ombudsman Units
BR0031, 2011, Access to Justice
-
Public Services Portal
BR0032, 2011, Access to Information