I. Gov. Zugdidi (GE0087)
Overview
At-a-Glance
Action Plan: Georgia Action Plan 2018-2019
Action Plan Cycle: 2018
Status: Active
Institutions
Lead Institution: Zugdidi Municipality Assembly
Support Institution(s): Zugdidi Municipality Town Hall
Policy Areas
Capacity Building, E-Government, Health, Infrastructure & Transport, Public Participation, Public Service Delivery, Regulatory Governance, Science & Technology, SubnationalIRM Review
IRM Report: Georgia Design Report 2018-2019
Starred: Pending IRM Review
Early Results: Pending IRM Review
Design i
Verifiable: Yes
Relevant to OGP Values: Access to Information , Civic Participation , Technology
Implementation i
Completion: Pending IRM Review
Description
Commitment 7: I. Gov. Zugdidi
For improving citizen engagement, in addition to regulatory mechanisms, Zugdidi Town Assembly shall, using modern technologies, facilitate enhancement of citizen engagement in the local-government activities, also the introduction and development of the accountability and publicity principles.
Within the framework of this plan, the Municipality Assembly will generate a multifunctional mobile application - I.Gov.Zugdidi. The application will contain:
- Municipality timetable, for example, regular sessions and agenda;
- Dates of holding in the town of various cultural or sport events;
- Tentative start and end dates of implementable infrastructural projects, etc.
The application will enable a citizen to obtain information about the municipal healthcare and social welfare programs, the terms of using a specific and a list of documents to be submitted to the Town Hall for the purpose. The same principle can be applied for getting information about a building permit. The application also provides for introduction of a feedback. Citizens would also communicate to the self-government information about the existing infrastructural problems or other urgent issues. The application will be provided with a function of sending figures and textual data.
Commitment 7: I.Gov.Zugdidi
Lead Agency Zugdidi Municipality Assembly
Other Involved Actors Public Agency Zugdidi Municipality Town Hall
Civil Society/ Private Sector/ International organization
Issues to be Addressed The Zugdidi Municipality Assembly constantly works on raising the awareness of citizens of the local self-government activities. However, frequently, because of time, spatial-territorial or other reasons citizens cannot engage in the self-government activities; they lack information about the municipal services, offices and, generally, on the activities of the self-government bodies.
Main Objective The project aims at rapid and effective delivery of information about activities of the Zugdidi self-government bodies using modern technologies; also increasing accountability and ensuring citizen participatory process.
OGP Challenge Raising integrity in the public sector; improvement of public services.
OGP Principles Transparency Accountability Civil Participation Technology and Innovation
Milestones to Fulfill the Commitment New or ongoing commitment Start date End date
Generating the application January 2019 May 2019
Information campaign about the application June 2019 August 2019
Enabling the application September 2019 December 2019
Indicator The application properly operates and is accessible for citizens; the application has a feedback facility.
Risks and Assumptions Limited access of some citizens to the Internet and/or low interest in the use of the application.
IRM Midterm Status Summary
Commitment 22: I.Gov.Zugdidi
Language of the commitment as it appears in the action plan:
“For improving citizen engagement, in addition to regulatory mechanisms, Zugdidi Town Assembly shall, using modern technologies, facilitate enhancement of citizen engagement in the local-government activities, also the introduction and development of the accountability and publicity principles.
Within the framework of this plan, the Municipality Assembly will generate a multifunctional mobile application - I.Gov.Zugdidi. The application will contain:
- Municipality timetable, for example, regular sessions and agenda;
- Dates of holding in the town of various cultural or sport events;
- Tentative start and end dates of implementable infrastructural projects, etc.
The application will enable a citizen to obtain information about the municipal healthcare and social welfare programs, the terms of using a specific and a list of documents to be submitted to the Town Hall for the purpose. The same principle can be applied for getting information about a building permit. The application also provides for the introduction of a feedback. Citizens would also communicate to the self-government information about the existing infrastructural problems or other urgent issues. The application will be provided with a function of sending figures and textual data."
Milestones:
- Generating the application
- Information campaign about the application
- Enabling the application.
Start Date: January 2019
End Date: December 2019
Editorial note: For the full text of this commitment, please see https://www.opengovpartnership.org/documents/georgia-action-plan-2018-2019/.
Context and Objectives
Under Commitment 22 from Georgia’s third action plan (2016–2017), Zugdidi Municipality created the mobile app Zugdidi-INFO, allowing residents to receive regular announcements for Assembly meetings. With this current commitment, the Zugdidi Municipality Assembly plans to develop a mobile application called I.Gov.Zugdidi, which will provide residents with information about planned and ongoing processes in the city, such as municipal events, tentative infrastructural projects, ongoing tenders, and background and contact information of council members. [114] The application will also have a feedback mechanism for users, though this is not clearly defined in the action plan. [115] This commitment is therefore relevant to the OGP values of access to information, civic participation, and technology and innovation. The creation of the mobile app is verifiable, though the “information campaign” for the app under Milestone 2 is unclear.
The I.Gov.Zugdidi app could provide users with information about ongoing government activities in the municipality. Currently, citizens can obtain municipal information by going to the municipality’s official Facebook page, which is updated daily, or by visiting the official municipality website, which is not updated regularly. [116] Also, Zugdidi residents often depend on informal networking to acquire information from the local government. [117] These ways of getting information were discussed during the IRM researcher’s focus group discussion. Participants outlined that the app could help improve current practices.
Since the commitment emphasizes development of a mobile application, its success largely depends on the extent to which citizens are equipped with smartphones and internet access. In fact, the commitment requires such infrastructure. According to an E-readiness nationwide survey in Georgia, the younger generation is more likely to regularly use mobile internet compared to the older generation. [118] This reality limits the scope of potential application users. The survey results were supported by focus group participants, who believe that this application will not be used widely.
Thus, the commitment will have no considerable impact on the status quo. Updated information on upcoming events, news, and infrastructural projects is published on the municipality’s official Facebook page. Therefore, the creation of a mobile application that provides the same types of information represents a minor improvement to the existing practice of disseminating information.
Next steps
The IRM researcher recommends integrating Your Idea to the Zugdidi Mayor into Commitment 20 of this action plan, under its mobile application platform and all the online and distant services that are available in the municipality. Incorporation of all the services on one platform could increase the cumulative impact of Commitment 20.
Commitments
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Improved Public Services
GE0066, 2018, Capacity Building
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Citizen Engagement Platform
GE0067, 2018, Capacity Building
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Unified Authentication System
GE0068, 2018, E-Government
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Economic Governance
GE0069, 2018, E-Government
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Environment Portal
GE0070, 2018, E-Government
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Strengthen Anti-Corruption Institutions
GE0071, 2018, Anti-Corruption
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Monitor SDGs
GE0072, 2018, Capacity Building
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Citizen Engagement Legislation
GE0073, 2018, Legislation & Regulation
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Publish Court Decisions
GE0074, 2018, E-Government
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Increasing Transparency of the Ministry of Internal Affairs
GE0075, 2018, E-Government
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Citizen Participation in Public Finance
GE0076, 2018, Anti-Corruption
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Transparent Public Funding System
GE0077, 2018, Fiscal Openness
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Public Procurement Improvements
GE0078, 2018, Access to Information
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Housing Policy Planning
GE0079, 2018, Land Rights & Spatial Planning
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Openness and Accountability of State-Owned Enterprises
GE0080, 2018, E-Government
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Transparency and Good Governance
GE0081, 2018, Legislation & Regulation
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Open Data Collection and Publication
GE0082, 2018, Access to Information
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Participation for Disabled Individuals
GE0083, 2018, Infrastructure & Transport
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Participatory Budgeting
GE0084, 2018, Capacity Building
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Your Idea for the Zugdidi Mayor
GE0085, 2018, Capacity Building
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Electronic Services
GE0086, 2018, E-Government
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I. Gov. Zugdidi
GE0087, 2018, Capacity Building
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Service and Citizen Satisfaction Assessment
GE0088, 2018, Capacity Building
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Promoting and Monitoring SDGs
GE0089, 2018, Open Parliaments
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Citizen Involvement in Budget
GE0090, 2018, E-Government
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Technology for Transparency
GE0091, 2018, E-Government
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Citizen Engagement Center
GE0092, 2018, Capacity Building
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Raising Public Awareness About Parliamentary Democracy
GE0093, 2018, E-Government
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Electronic Innovations for More Transparency and Efficiency of Public Procurement
GE0056, 2016, Anti-Corruption
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Adoption of the Environmental Assessment Code
GE0057, 2016, Anti-Corruption
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Introduction of a Mobile App as an Alternative Channel to Connect to “112”
GE0058, 2016, E-Government
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Development of Local Councils for Crime Prevention
GE0059, 2016, Justice
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Development of a Guidebook for Economic Agents
GE0060, 2016, Capacity Building
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Development and Introduction of the Quality Control Program of Commercial Service
GE0061, 2016, Capacity Building
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Presentation of Company Reports in an Electronic Form and Provision of Their Accessibility
GE0062, 2016, Capacity Building
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Introduction of an Electronic Petition Portal and “Zugdidi-INFO” on the Webpage of Zugdidi Municipality Assembly
GE0063, 2016, Capacity Building
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Transparency of Ozurgeti Municipality Assembly Meetings
GE0064, 2016, Capacity Building
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Creation of Electronic Mechanism for Local Budget Planning in Kutaisi, Ozurgeti, Batumi and Akhaltsikhe
GE0065, 2016, E-Government
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Adapting the Public Service Hall to the Needs of the People with Disabilities
GE0042, 2016, Capacity Building
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Launch of the Unified Healthcare System Information Portal
GE0043, 2016, Capacity Building
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Introduction of Electronic Licensing System in the Field of Natural Resources Application
GE0044, 2016, Anti-Corruption
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Creation of Spatial (Geographic) Data Web-Portal for the Energy Sector
GE0045, 2016, Capacity Building
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Creation of Innovation Ecosystem
GE0046, 2016, Capacity Building
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Electronic Portal for Registering and Disposal of State Property – Customer’S Module
GE0047, 2016, E-Government
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Development of the Freedom of Information Law
GE0048, 2016, Access to Information
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Development of a Monitoring and Assessment System of the Government Policy and Legislative Acts
GE0049, 2016, Capacity Building
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Introduction of the Public Officials’ Asset Declarations Monitoring System
GE0050, 2016, Anti-Corruption
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Establishing Unified Regulations to Publish Court Decisions
GE0051, 2016, Judiciary
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Development of Transparency and Integrity Strategy and Action Plan in the Field of Regional Development and Infrastructure
GE0052, 2016, Capacity Building
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Improvement of the Database of the Convicted and Transfer of the Penitentiary Department Entirely Onto the Electronic Workflow Management
GE0053, 2016, Capacity Building
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Publication of Phone Tapping Data According to the Nature of the Crime and Geographic Area
GE0054, 2016, E-Government
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Increasing Citizen Participation in Supervision of Public Finances (Public Audit)
GE0055, 2016, Anti-Corruption
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"Voice of the Consumer"
GE0013, 2014, Public Participation
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JUSTdrive
GE0014, 2014,
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Educational Services
GE0015, 2014, Education
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Citizen's Portal (Www.Mygov.Ge)
GE0016, 2014, Capacity Building
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Transformation of Public Libraries for Regional Development
GE0017, 2014, Capacity Building
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Digital Signature and Online Authentication
GE0018, 2014, E-Government
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Open Data Portal (Data.Gov.Ge)
GE0019, 2014, Access to Information
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Freedom of Information Act (FOIA) Draft
GE0020, 2014, Access to Information
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Georgia's OGP Forum
GE0021, 2014, Public Participation
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I-Change.Ge
GE0022, 2014, E-Government
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Transparency of Public Service Recruitment
GE0023, 2014, E-Government
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Asset Declaration Monitoring System
GE0024, 2014, Anti-Corruption
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Political Party Financial Declarations
GE0025, 2014, Access to Information
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Accessibility of Ministry of Interior's Webpage to People with Special Needs
GE0026, 2014, E-Government
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Proactive Publishing of Surveillance Data
GE0027, 2014, Civic Space
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Public Awareness of the Electoral Process
GE0028, 2014, Capacity Building
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Transparency of Budgetary Processes
GE0029, 2014, E-Government
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Electronic System of Procurement
GE0030, 2014, Anti-Corruption
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Digital Human Resource Management System
GE0031, 2014, E-Government
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Digital Preservation System: E-Archive
GE0032, 2014, E-Government
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Openness and Accessibility of National Archives
GE0033, 2014, E-Government
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Electronic Catalogues of Ministry of Internal Affairs (MIA) Archives
GE0034, 2014, E-Government
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Public Finance Management System
GE0035, 2014, E-Government
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Alternative Channels to "112"
GE0036, 2014, E-Government
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Interactive Statistics and Crime Mapping
GE0037, 2014, E-Government
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Travel Insurance Services
GE0038, 2014, Citizenship & Immigration
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State Property Registration
GE0039, 2014,
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Development of Community Centers in Georgia
GE0040, 2014, E-Government
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Introduction of e-Governance in Local Self-Governments
GE0041, 2014, E-Government
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Public Service Hall-Hub of Public Services
GE0001, 2012, Access to Justice
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e-Governance in Local Governments
GE0002, 2012, E-Government
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Citizens’ Portal
GE0003, 2012, E-Government
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Easily Accessible and Better Healthcare
GE0004, 2012, E-Government
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Launch Ichange.Ge and Data.Gov.Ge
GE0005, 2012, E-Government
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Platform for Participating in the Legislative Process
GE0006, 2012, E-Government
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Citizens and Justice
GE0007, 2012, Access to Justice
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Transparent Party Financing
GE0008, 2012, Anti-Corruption
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Home-Grown Concept of E-Procurement
GE0009, 2012, Anti-Corruption
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e-Declarations
GE0010, 2012, Anti-Corruption
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Technology Cares for Safety: ICCMS, Crime Mapping, and Safety in Your Neighbourhood
GE0011, 2012, E-Government
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NGO Forum
GE0012, 2012, Capacity Building