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Indonesia

Public Services at Ministry of Education and Culture (ID0053)

Overview

At-a-Glance

Action Plan: Indonesia National Action Plan 2016-2017

Action Plan Cycle: 2016

Status: Inactive

Institutions

Lead Institution: Ministry of Education and Culture

Support Institution(s): NA

Policy Areas

Capacity Building, Education, Public Service Delivery

IRM Review

IRM Report: Indonesia End-of-Term Report 2016-2017, Indonesia Mid-Term Report 2016-2017

Starred: No

Early Results: Did Not Change

Design i

Verifiable: Yes

Relevant to OGP Values: Not Relevant

Potential Impact:

Implementation i

Completion:

Description

Improved compliance with Law No. 25/ 2009 on Public Services at the Ministry of Education and Culture; Ministry/Agency: Ministry of Education and Culture; Indicators of Success 2016: 100% follow up of Ombudsman’s 2015 research recommendations on public service administration compliance with public services standards at the Ministry of Education and Culture, which include improvements in 3 services administered by the One Stop Service (Unit Layanan Terpadu) of the Ministry: Service standards for the issuance of Teachers and Education Professionals’ Unique Identification Number (NUPTK); Teacher Certification: a. Determination of teacher certification candidacy; Professional Benefits Administration Process for Civil Service (PNS) Teachers at RegionalLevels; Issuance of Professional Benefit Decree (SKTP) and administration of 100% public services meeting ombudsman’s green zone indicators. ATTACHMENT I 4 professional benefit for private teachers. Permit to establish School with International Cooperation (SPK) and permit to establish Early Childhood Education Center (PAUD); Indicators of Success 2017: 100% public services meeting ombudsman’s green zone indicators.


Commitments

Open Government Partnership