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Romania

Access to Social Services (RO0061)

Overview

At-a-Glance

Action Plan: Romania Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active

Institutions

Lead Institution: Ministry of Labour and Social Justice (MMJS) – Directorate for Social Services Policies

Support Institution(s): National Agency for Payments and Social Inspection National Authority for the Protection of Child's Rights and Adoption National Authority for Persons with Disabilities National Agency for Equal Opportunities for Women and Men Public Social Assistance Services within Territorial Administrative Units, National Institute of Economic Research Public and private providers of social services

Policy Areas

E-Government, Marginalized Communities, Public Participation, Public Service Delivery, Safety Nets & Economic Inclusion

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: No

Relevant to OGP Values: Access to Information , Civic Participation , Technology

Potential Impact:

Implementation i

Completion: Pending IRM Review

Description

Facilitating access to social services
2018-2020 Lead implementing agency/actor Ministry of Labour and Social Justice (MMJS) – Directorate for Social Services Policies Other actors involved State actors National Agency for Payments and Social Inspection National Authority for the Protection of Child's Rights and Adoption National Authority for Persons with Disabilities National Agency for Equal Opportunities for Women and Men Public Social Assistance Services within Territorial Administrative Units CSOs, private sector, multilaterals, working groups National Institute of Economic Research Public and private providers of social services What is the public problem that the commitment will address? Potential beneficiaries of social services need easy access to the services available in their area of residence. At the same time, other stakeholders involved in social services need to be informed about the local needs of social services and local providers. Commitment description What is the commitment? Through this commitment, we aim to develop and promote user-friendly IT tools in order to facilitate access to social services for people belonging to vulnerable groups, as well as to collect and use social assistance data for generating social services more appropriate to the target groups. How will the commitment contribute to solve the public problem? Development and promotion (a) maps of existing social services and their infrastructure; (b) maps on the needs of social services and social infrastructure; (c) maps on poverty; (d) maps on work poverty. Testing the widest possible use of IT tools used to promote social services and identify the needs of people in vulnerable groups. Encouraging the diversified re-use of data collected in the field of 33 social assistance. Why is this commitment relevant to OGP values? Facilitating access to information for people belonging to vulnerable groups to access social services in the area of residence Milestone activity with a verifiable deliverable Responsible agency / partner Start Date: End Date: Promote and disseminate social services maps MMJS 2018 2020 Periodic update of social service maps MMJS 2018 2020 Testing the developed IT tools to assess their accessibility and utility from the perspective of developing effective social services. MMJS 2018 2020 Hackathon in the domain of social services with datasets produced within the project "Implementation of a system of policy making in the field of social inclusion at the level of MMJS" MMJS 2019 2019 Additional information Budget The budget of the institutions involved Correlation with other government programs/strategies The commitment continues the project "Implementation of a policy-making system in the domain of social inclusion at the level of MMJS", (SIPOCA 4), co-financed by the European Social Fund through POCA.
Facilitating access to social services

IRM Midterm Status Summary

14. Facilitating access to social services

Commitment Text: "Through this commitment, we aim to develop and promote user-friendly IT tools in order to facilitate access to social services for people belonging to vulnerable groups, as well as to collect and use social assistance data for generating social services more appropriate to the target groups."

Milestones:

    • Promote and disseminate social services maps
    • Periodic update of social service maps
    • Testing the developed IT tools to assess their accessibility and utility from the perspective of developing effective social services.
    • Hackathon in the domain of social services with datasets produced within the project "Implementation of a system of policy making in the field of social inclusion at the level of MMJS"

Start Date: 2018 ...............................................

End Date: 2020

Editorial Note: The commitment text is abridged. The full text can be found in the OGP 2016-2018 national action plan.

Context and Objectives

This commitment was included in the National Strategy for Social Inclusion and Poverty Reduction 2015-2020. It aims to improve access to information for potential beneficiaries of social services [129] as well as the knowledge of the government and of other providers of social services regarding the needs of local potential beneficiaries. According to an interviewed Ministry of Labor and Social Justice (MMJS) representative, the information contained in the electronic register of the MMJS is not presented in a user-friendly way, and does not adequately guide potential beneficiaries in search of social services. [130] Instead, MMJS will develop and promote more intuitive and interactive social services maps, and test whether they effectively identify the needs of people in vulnerable groups. The aim is to help the providers of social services address the needs of vulnerable groups, and encourage the reuse of the social service maps for other social assistance purposes.

This commitment could likely lead to minor improvements regarding access to social services information, and will marginally increase the participation of social service stakeholders.

The four social services maps have already been realized, and can be accessed through the MMJS website and through a dedicated website, [131] although they are not up to date, according to the MMJS representative. [132] The dissemination of these maps was not included as an activity in the project through which they were constructed, and MMJS considers that dissemination needs to be conducted on a continuous basis. [133] However, is unclear the extent to which a promotional activity would increase their usage. Allowing stakeholders to test and to propose improvements or complementarities to the IT tools—i.e., by organizing a hackathon—could help increase the effectiveness of the IT tools. However, the single hackathon is unlikely to significantly promote civic participation in this area.

Next steps

MMJS could try to create a set of key performance indicators to monitor the implementation of each milestone and to measure the impact of this commitment on the problem at hand. To strengthen the commitment’s contribution to civic participation, MMJS could consider other hackathon themes or other methods of input beyond testing IT tools. Nevertheless, given its potential impact, the IRM researcher does not recommend carrying this commitment forward to the next action plan.

[129] Laws 292/2011 and 197/2012 define the social services this commitment refers to.

[130] Interview with Gabriela Necsuliu, Ministry of Labor and Social Justice (MMJS), 19 September 2019.

[131] "Despre Proiect", Social Services, available [in Romanian] at http://bit.ly/2ml7lyX.

[132] Interview with Gabriela Necsuliu, MMJS, 19 September 2019.

[133] Interview with Gabriela Necsuliu, MMJS, 19 September 2019.


Commitments

  1. Streamline processes of consulting and involving citizens in innovative policy-making

    RO0066, 2020, Capacity Building

  2. Increase youth involvement in decision-making processes

    RO0067, 2020, E-Government

  3. Extend open government initiatives to the local level

    RO0068, 2020, Capacity Building

  4. Improving access to social services for vulnerable citizens

    RO0069, 2020, Capacity Building

  5. Create centralized public database for non-reimbursable financing

    RO0070, 2020, E-Government

  6. Analyze and increase availability of data on public allocations and procurements

    RO0071, 2020, Anti-Corruption

  7. Publish information about projects financed by Romania in the Republic of Moldova

    RO0072, 2020, Aid

  8. Promote rights of citizens belonging to national minorities

    RO0073, 2020, Access to Justice

  9. Assess and draft recommendations to improve health services

    RO0074, 2020, Access to Information

  10. Analyze data and train health professionals in reducing patient risk

    RO0075, 2020, Capacity Building

  11. Eliminate unnecessary bureaucratic procedures at central government level

    RO0076, 2020, E-Government

  12. Increase amount of open data

    RO0077, 2020, Access to Information

  13. Standardize Public Consultation Practices

    RO0048, 2018, E-Government

  14. Open Local Government

    RO0049, 2018, Capacity Building

  15. Citizen Budgets

    RO0050, 2018, Capacity Building

  16. Youth Participation

    RO0051, 2018, Capacity Building

  17. Register of Civil Society Proposals

    RO0052, 2018, E-Government

  18. Access to Information – Local

    RO0053, 2018, Capacity Building

  19. Online Business Sector Information

    RO0054, 2018, Capacity Building

  20. Digital Consular Services

    RO0055, 2018, Capacity Building

  21. Transparency in the Funding of Political Parties

    RO0056, 2018, Access to Information

  22. National Investment Fund Transparency

    RO0057, 2018, Access to Information

  23. Civil Servant Training

    RO0058, 2018, Capacity Building

  24. Raise Awareness About Corruption

    RO0059, 2018, Capacity Building

  25. Transparency of Seized Assets

    RO0060, 2018, Access to Information

  26. Access to Social Services

    RO0061, 2018, E-Government

  27. Open Access to Research

    RO0062, 2018, Access to Information

  28. Open Education

    RO0063, 2018, Access to Information

  29. Evaluate Open Data

    RO0064, 2018, Access to Information

  30. Open Data

    RO0065, 2018, Access to Information

  31. Improving the Legal Framework and Practices Regarding Access to Public Interest Information

    RO0030, 2016, Access to Information

  32. Centralized Publishing of Public Interest Information on the Single Gateway Transparenta.Gov.Ro

    RO0031, 2016, Capacity Building

  33. Promoting Open Parliament Principles

    RO0032, 2016, Capacity Building

  34. Starred commitment Improved Management of the Applications Submitted for Granting Citizenship

    RO0033, 2016, Capacity Building

  35. Standardization of Transparency Practices in the Decision-Making Procedures

    RO0034, 2016, Capacity Building

  36. Centralised Publication of Legislative Projects on the Single Gateway Consultare.Gov.Ro

    RO0035, 2016, Capacity Building

  37. Citizens Budgets

    RO0036, 2016, Capacity Building

  38. Improve Youth Consultation and Public Participation

    RO0037, 2016, Capacity Building

  39. Subnational Open Government

    RO0038, 2016, Capacity Building

  40. Promoting Transparency in the Decision-Making Process By Setting Up a Transparency Register (RUTI)

    RO0039, 2016, Anti-Corruption

  41. Access to Performance Indicators Monitored in the Implementation of the National Anticorruption Strategy (SNA)

    RO0040, 2016, Access to Information

  42. Improve Transparency in the Management of Seized Assets

    RO0041, 2016, Access to Information

  43. Annual Mandatory Training of Civil Servants on Integrity Matters

    RO0042, 2016, Anti-Corruption

  44. Improving Access to Cultural Heritage

    RO0043, 2016, Capacity Building

  45. Open Data and Transparency in Education

    RO0044, 2016, Access to Information

  46. Virtual School Library and Open Educational Resources

    RO0045, 2016, Capacity Building

  47. Open Contracting

    RO0046, 2016, Anti-Corruption

  48. Increasing the Quality and Quantity of Published Open Data

    RO0047, 2016, Access to Information

  49. Publishing the Public Interest Information on a Single Government Portal: Transparenta.Gov.Ro

    RO0019, 2014, Access to Information

  50. Making an Inventory of the Datasets Produced by the Ministries and Subordinate Agencies

    RO0020, 2014, Access to Information

  51. Starred commitment Ensuring the Free Online Access to National Legislation

    RO0021, 2014, E-Government

  52. Amending Law 109/2007 on the Re-Use of Public Sector Information

    RO0022, 2014, Access to Information

  53. Opening Data Collected from the National Health System

    RO0023, 2014, Access to Information

  54. Opening Data Collected from the Monitoring of Preventive Measures as Part of the National Anticorruption Strategy 2012-2015

    RO0024, 2014, Access to Information

  55. Open Contracting

    RO0025, 2014, Anti-Corruption

  56. Opening up Data Resulted from Publicly-Funded Research Projects

    RO0026, 2014, E-Government

  57. Increasing the Quality and Quantity of Published Open Data

    RO0027, 2014, Access to Information

  58. Human Resource Training in the Field of Open Data

    RO0028, 2014, Access to Information

  59. Disseminating Information on the OGP Principles and Promoting the Open Data Concept in an Accessible Manner

    RO0029, 2014, Public Participation

  60. Designating a Person Responsible for Publishing Open Data in Each Public Institution

    RO0001, 2012, Access to Information

  61. Identifying Regulatory Needs, Logistical and Technical Solutions

    RO0002, 2012, Access to Information

  62. Making an Inventory of Available (High-Value) Data-Sets

    RO0003, 2012, Access to Information

  63. Priority Publishing on the Web Pages of Public Institutions of Specific Data-Sets

    RO0004, 2012, Access to Information

  64. Initiating Pilot-Projects, in Partnerships

    RO0005, 2012, Access to Information

  65. Organizing Public Debates on the Utility of Open Data, in Partnerships

    RO0006, 2012, Access to Information

  66. Uniform, Machine-Readable Publishing Format for Open Data

    RO0007, 2012, Access to Information

  67. Procedures for Publication of Data-Sets Based on Civil Society Recommendations

    RO0008, 2012, Access to Information

  68. Procedures for Citizen Complaints Pertaining to Open Data

    RO0009, 2012, Access to Information

  69. Consultation Mechanism Between Suppliers and Beneficiaries of Open Data

    RO0010, 2012, Access to Information

  70. Creating a Rating System for the Assessment of High-Value Data-Sets

    RO0011, 2012, Access to Information

  71. Routinely Publishing Specific Data-Sets on Web Pages of Public Institutions

    RO0012, 2012, Access to Information

  72. Integrating Open Data from Public Institutions in a Single National Platform

    RO0013, 2012, Access to Information

  73. Inventories of Data, in Order to Facilitate Public Access

    RO0014, 2012, Access to Information

  74. Institute a Monitoring Mechanism of Compliance for Open Data

    RO0015, 2012, Access to Information

  75. Stimulating the Market for Innovative Use of Open Data

    RO0016, 2012, Access to Information

  76. Routinely Publishing Data-Sets on the National Platform, 25% High-Value

    RO0017, 2012, Access to Information

  77. The Public Procurement Electronic System (SEAP). the Electronic Allocation System for Transports (SAET)/B.1 C) Expanding the On-Line Submission of Fiscal Forms. Ensuring the Free On-Line Access to National Legislation. Developing Electronic Tools to Manage Subpoenas and Facilitate Access Toinformation Regarding Legal Proceedings. Developing Electronic Tools to Manage the Procedures Related to Obtaining the Romanian Citizenship. Developing Electronic Tools to Manage the Procedures Related to the Creation of Non-Profit Legal Persons. the Integrated System for Electronic Access to Justice (SIIAEJ)

    RO0018, 2012, Access to Justice

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