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Seoul, South Korea

Digital Literacy (SEO0006)

Overview

At-a-Glance

Action Plan: Seoul Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active

Institutions

Lead Institution: NA

Support Institution(s): Open Net, C.O.D.E

Policy Areas

Capacity Building, E-Government, Marginalized Communities, Open Data, Private Sector, Public Participation, Science & Technology, Subnational

IRM Review

IRM Report: Pending IRM Review

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Pending IRM Review

Relevant to OGP Values: Not Relevant

Potential Impact: Pending IRM Review

Implementation i

Completion: Pending IRM Review

Description

Create an environment to improve citizens’ digital literacy and make civic-hacking a daily activity
○ Outline
- Improve the utilization of data by providing data literacy education and improve public awareness on public data by holding data forums and contests.
- Create a systematic environment to get people interested in data and help them routinely perform civic hacking through public data.

○ Main objective
- Help citizens’ capability to access and utilize open data including public data
- Expand this initiative to data based citizen participation and social innovation
- Increase jobs through data utilization, data forums and conferences

○ Status quo
- Data literacy is considered one of the most important civil abilities in the modern data based society. However, data education has not been well organized and provided.
- Even though Seoul Open Data Plaza, a data sharing website, has been developed and operating, citizens’ public data usage has not been so high.
- People can find insight and things to do when they look at data closely. However, due to a lack of time, other priorities and loss of incentive and motivation, it’s hard to maintain interest in civic hacking.
- One off hackathons and other contests are not sustainable and they do not overcome the financial barriers hackers often face.

Commitment
2. Create an environment to improve citizens’ digital literacy and make civic-hacking a daily activity
Name and contact information of responsible department/team Jongseok PAKR, Data & Statistics Division
(Tel.02-2133-4267, e-mail. jspark37@seoul.go.kr)
Other involved actors Government
Civil Society, Private Sector Open Net, C.O.D.E
Status quo or problem/issue to be addressed ○ Data education to improve digital literacy has not been systematically provided
○ Citizens’ use of data is limited
○ Due to a lack of time, other priorities and loss of incentive and motivation, people stop participating in civic hacking
○ One time hackathons and other contests are not sustainable and they do not support civic hackers financially
Main Objective ○ Create a systematic environment to get people interested in data and help them routinely perform civic hacking through public data
○ Improve the utilization of data and improve public awareness on public data by providing data literacy education
○ Implementing action plans for both civic hacking and digital literacy and connecting them to create a sustainable ecosystem for data
Brief Description of Commitment ○ Prepare steps to create an environment to improve citizens’ digital literacy and make civic-hacking a daily activity
1) Identify demands and ensure representativeness of the people whom ask for data (Sep.~Oct. 2018)
- Form an OGP sub-group that serves as a window for public data demand between citizens and the SMG
- Find out ways to resolve miscommunication between the SMG and stakeholders
- Receive suggestions and feedback on the need for data and data development
- Secure representativeness of the data demand from the OGP sub-group through the process of generalization and prioritizing the importance of data
- Elaborate citizens’ demand on data
2) Establish a direction to provide a sustainable data environment and draw out action plans to achieve the goals (Nov.~Dec. 2018)
- Find out the shared goals and elaborate on the direction through engaged discussion
3) Examine the sufficiency of resources and stakeholders’ competence for action plan implementation (Jan. 2019)
4) Develop support plans for this action plan implementation and connect citizen and civil society with the departments and organizations that have the data they need (Feb.~March. 2019)
5) Specify and confirm the roles of the public and private sector, securing sustainability of the commitment (April. 2019)

○ Create a systematic environment to get people interested in data and help them routinely perform civic-hacking through public data
1) Organize forums and programs to raise greater awareness of data (2019~)
2) Support people to conduct civic-hacking as a daily activity based on Seoul Big Data Campus (2019~)
- Universities can analyse data for projects and hold classes at the Big Data Campus
- Experts and civic hackers can participate in data analysis
3) Implement projects proposed by CSOs in cooperation with CSOs
- 8 big data analysis projects suggested by the Green Seoul Citizen Committee
4) Develop, combine and share the data with high utility rate for the public-private big data platform service (2017~)
- Combine data from the public sector with private sector and analyse them
→ combine and analyse public and private data and gain insights from it, Share the results of the analysis with the public and apply the results to policies
→ Upgrade the existing de facto population analysis, analyse mobility of Seoul citizens, financial index of Seoul citizens, fine dust level, etc.
5) Build the structure for collecting and storing the public data of SMG and create a Big Data Lake which is a big data storage platform and share the list of public data with the citizens
- Actively disclose the public data which is asked for civic-hacking by CSOs and citizens

○ Improve the utilization of data and awareness on public data by providing citizens with data literacy education (Tentative)
1) Organize forums and programs to raise awareness of people on data (2019~)
2) Provide and expand data education, targeting general public based on Seoul’s Big Data Campus
- Open seminars for citizens, teachers, CSOs, etc.
- Hold the Mentoring Day which is a regular gathering for experts, CSOs, resident companies and organizations at the Big Data Campus to discuss data projects
3) Expand the data education provided by CSOs (2019~)
① The first half of 2019: data literacy education targeting general public
② The second half of 2019: data literacy education targeting teachers
③ The first half of 2020: data literacy education targeting both citizens and teachers
④ The second half of 2020: Open data fellowship for the public
4) Provide specialized programs and contribute to job creation
- To nurture big data professionals, provide or support educational programs
Please describe the way in which this commitment is relevant to further advancing OGP values of access to information [○]Transparency []Accountability [○]Citizen Participation [○]Technology & Innovation

Verifiable and measurable milestones to fulfil the commitment New or ongoing commitment Start Date: End Date:
1. Upgrade the current Muui’s map by using Seoul’s Indoor Spatial Information
- Compare and analyze each other’s research methodology for subway stations and selection of subway stations.
- Conduct field research and make the subway transfer maps for 5 subway stations
- Expand the number of subway stations for map-making New Aug. 2018
April. 2019
2. Improve the utilization of data and awareness on public data by providing citizens with data literacy education (Tentative)
1) Organize forums and programs to raise awareness of people on data (2019~)
2) Provide data education targeting general public based on Seoul’s Big Data Campus
3) Expand the data education provided by CSOs (2019~)
4) Provide specialized education on data and contribute to creating jobs New Sep. 2018 Aug. 2020
3. Connect and combine action plans for civic-hacking with the ones for digital literacy in the same area and further develop them to create sustainable ecosystems for data
1) Connect and combine the action plans (2018~)
2) Form a sustainable network/community for data (2019~)
3) Operate a sustainable support system (2019~)
4) Provide sustainable platform service (2020~) New
Sep. 2018 Aug. 2020


Seoul, South Korea's Commitments

  1. Transporation Accessibility

    SEO0005, 2018, E-Government

  2. Digital Literacy

    SEO0006, 2018, Capacity Building

  3. Smart Cities Youth Start Ups

    SEO0007, 2018, E-Government

  4. Analyze Data to Resolve Urban Problems in Seoul Through Cooperative Governance with Civil Society

    SEO0001, 2017, Open Data

  5. Strengthen the Accountability of the Seoul Metropolitan Government by Sharing Public Information with Its Citizens in a Timely and Swift Manner.

    SEO0002, 2017, E-Government

  6. Promote Crowdsourcing Map-Making by Facilitating the Environment for Citizens to Make Their Own Urban-Life Maps.

    SEO0003, 2017, Capacity Building

  7. Provide More Transparent Meeting Information and Minutes.

    SEO0004, 2017, Capacity Building