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Uruguay

State Web Portal (UY0110)

Overview

At-a-Glance

Action Plan: Uruguay Action Plan 2018-2020

Action Plan Cycle: 2018

Status: Active

Institutions

Lead Institution: the Presidency of the Republic - EGovernment and Information Society Agency (AGESIC).

Support Institution(s): UAIP, AGESIC, Open Data Working Group, Citizen Participation Working Group

Policy Areas

Access to Information, E-Government, Open Data, Open Regulations, Public Participation, Sustainable Development Goals

IRM Review

IRM Report: Uruguay Design Report 2018-2020

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: Yes

Relevant to OGP Values: Access to Information

Potential Impact:

Implementation i

Completion: Pending IRM Review

Description

gub.uy: the State close to its citizens.
Commitment start and end date: January 2019 to December 2019.
Institution or actor responsible for the implementation: the Presidency of the Republic - EGovernment and Information Society Agency (AGESIC).
New commitment.
Theme: Access to Public Information, Accountability, Citizen Participation
Commitment description
What is the commitment? To continue with the policy of transformation and equity by taking
advantage of the use of Information Technologies, significantly
transforming the quality of information and contents provided by the
Uruguayan State through the implementation of a new integrated portal,
"gub.uy".
This implementation enables us to visualize the main lines of work of the
entire State, facilitating access to information with an integrated and
consistent vision, making concepts such as local government, open
government, transparency, citizen participation, and open data more
familiar.
This facilitates access to all the information of the Executive Branch via a
single website in a simple and understandable way. It also provides a
permanent space for citizen feedback and the improvement of the quality
of interaction, contributing to increased transparency, accountability and
citizen control.
What is the problem that the
commitment will address?
Reducing inequity and existing barriers regarding difficulties of access to
information and services controlled by State agencies in general.
People who use websites or seek information from different public
agencies demand unification, clarity and integration of information.
Currently, there are heterogeneous and dispersed structures in each of
the websites, which requires people to continually relearn. This makes it
difficult to navigate and search for information.
How will the commitment
contribute to solving the
problem?
gub.uy, will allow unified, simple and consistent access to all public
information of the administration.
Based on compliance with standards and good practices, universal access
is guaranteed, as well as a simple and intuitive navigation, from multiple
devices and with a close and inclusive language.
 Change of perspective in the presentation and creation of information,
prioritizing the perspective and needs of citizens.
 Presentation of the existing information in the Government's different
websites in a homogeneous and consistent way.
 Prioritize the presentation, classification of information and searches
while taking into account the needs of people, with a focus on
transparency, accountability, and citizen control.
OGP value to which this
commitment will contribute.
It contributes to transparency, accountability and participation, since it
facilitates access to all information, data and services of the State, and
enables citizens to give feedback that allows generating cycles of
continuous improvement.

Additional Information
Contribution to SDG No. 16: Peace, justice, and solid institutions
Current regulations that support the sustainability of the initiative:
 Access to Public Information Act (Law No. 18 381), which in article 3 established the
following: Access to public information is a right of all persons, without discrimination on
the basis of nationality or capacity of the applicant, and that is exercised with no need to
justify the reasons for which the information is requested.
 Law No. 19 355, article 82: Public entities shall at least publish in an open format, the
information prescribed by article 5 of Law No. 18 381, of 17 October 2008, and by articles
38 and 40 of Decree No. 232/010, of 2 August 2010, as applicable within the scope of
their competence.
 Law No. 19 355, article 76: Public entities shall simplify their procedures, following the
guidelines of electronic government, adopting the simplest possible procedure for the
interested party and only demanding compliance with the requirements and stages that
are essential for fulfilling the purpose pursued. By virtue of the foregoing paragraph,
public entities shall not request copies of the documentation submitted by the interested
parties when these can be obtained through electronic means, nor shall they request
information that may be obtained from other public entities.
Public entities must publish, on their website and on the Uruguayan State Portal, each of
the procedures they offer, with the precise indication of all the requirements that the
interested party must fulfill for their realization, the total cost that must be paid, the
maximum duration of the procedure and the agency where it must be carried out.
They shall be responsible for periodically reviewing the published information, showing
the date of the last revision. The interested party cannot be asked to comply with
additional requirements to those provided in the aforementioned publication.
Objectives and/or milestones
Description of objectives and/or milestones Start date End date
To upgrade the Gub.uy/Open Data sub-site, by enhancing
access to open data from the national catalog. January 2019 September 2019
To upgrade the Gub.uy/Participation sub-site, by integrating
the participation catalog and virtual spaces for citizen
participation.
January 2019 December 2019
To build the Gub.uy/active transparency sub-site, with easy
and complete access to all active transparency information of
the Executive Branch.
January 2019 December 2019
To integrate 100% of the Central Administration agencies into
the Gub.uy portal. January 2019 December 2019
Contact Information
Name of the responsible person Virginia Pardo
Title, Department Director of the Digital Citizenship Area
Email address and phone number virginia.pardo@agesic.gub.uy
Name(s) of responsible technician(s) David Raij
Title, Department Manager of the "gub.uy" initiative
Email address and phone number david.raij@agesic.gub.uy
Other actors involved
State Actors UAIP, AGESIC
CSOs, private sector, multilateral organizations, working groups Open Data Working Group, Citizen
Participation Working Group

IRM Midterm Status Summary

Acceso a la Información Pública

12. gub.uy: el Estado más cerca

Texto del compromiso como aparece en el plan de acción:

Dar continuidad a una política de transformación y equidad aprovechando el uso de las Tecnologías de la Información, transformando significativamente la calidad de la información y contenidos que brinda el Estado Uruguayo a través de la implementación de un nuevo Portal integrado “gub.uy”.  Dicha implementación permite visualizar las principales líneas de trabajo de todo el Estado como una unidad, facilitando el acceso a la información con una visión integrada y consistente, acercando a las personas a conceptos relevantes como son: gobierno de cercanía, gobierno abierto, transparencia, participación ciudadana y datos abiertos. Esta nueva forma de relacionamiento con las personas facilita que desde un único lugar se acceda de forma simple y comprensible a toda la información del Poder Ejecutivo, así como disponer de un espacio permanente de escucha y recepción de aportes de las personas para la retroalimentación y mejora en la calidad de la interacción, construyendo así una herramienta fundamental de transparencia, rendición de cuentas y control ciudadano.

Los hitos de este compromiso son:

  • Evolucionar el subsitio Gub.uy /Datos Abiertos, potenciando el acceso a los datos abiertos del catálogo nacional.
  • Evolucionar subsitio Gub.uy / Participación, integrando el catálogo de participación y espacios virtuales de participación ciudadana.
  • Construir el subsitio Gub.uy /transparencia activa, de fácil y completo acceso a toda la información de transparencia activa del Poder Ejecutivo.
  • Integrar el 100% de los organismos de Administración Central al portal Gub.uy

Nota editorial: El texto completo del compromiso se encuentra en el Cuarto Plan de Acción Nacional de Gobierno Abierto de Uruguay 2018-2020, disponible aquí: https://goo.gl/XAMbNr

Fecha de inicio: Enero 2019               Fecha de término: Diciembre 2019 

           

Contexto y objetivos

Actualmente existe inequidad en el acceso a la información y a los servicios en poder de los organismos del Estado. Las estructuras de los sitios web son heterogéneas y la información se dispone de distinta manera, lo que obliga a las personas a un reaprendizaje continuo en la búsqueda de la información, dificultando la navegación y la búsqueda de información. De acuerdo a lo que se establece en el compromiso, las personas que utilizan los servicios o buscan información en los diferentes organismos públicos demandan unificación, claridad e integración de la información.

AGESIC busca con este compromiso disminuir la inequidad y barreras existentes para el acceso a la información y servicios en poder de los organismos del Estado adecuando el sitio gub.uy para poder acceder en forma unificada, simple y coherente a toda la información de la Administración Pública. Para el logro de este objetivo, se adherirá a estándares y buenas prácticas para garantizar un acceso universal, una navegación simple e intuitiva, y un lenguaje cercano e inclusivo, con contenidos que prioricen la perspectiva y necesidades de la ciudadanía.

Entre las acciones previstas se procurará potenciar el acceso a los datos abiertos del Catálogo Nacional, integrar el catálogo de participación, facilitar el acceso a la información de transparencia activa e integrar el 100% de los organismos de la Administración Central al portal.

Las acciones que se proponen en este compromiso son lo suficientemente específicas como para que su cumplimiento se pueda verificar en forma objetiva. El compromiso constituye un paso adelante en el acceso a la información, pero en lo que refiere a la apertura del Gobierno su impacto potencial es menor, ya que se limita a centralizar información ya existente.

Al respecto, la persona referente de la organización especializada en acceso a la información DATA [50] consultada, considera que si el objetivo fuera solo hacer un portal no tendría impacto en el gobierno abierto, pero dado que se busca centralizar la información relativa a transparencia y datos abiertos de todos los organismos del Estado, esto podría beneficiar la gestión de otras aplicaciones como por ejemplo el sitio para canalizar solicitudes de acceso a la información “¿Qué sabes?” [51]. Este sitio, desarrollado por DATA, depende actualmente de datos publicados por los organismos que en general no están actualizados. Se apuesta a que esta centralización lleve también a una actualización más sistemática y permanente.

Siguientes pasos

Centralizar la información sobre los organismos del Estado y sus servicios en un solo lugar habilitaría a la ciudadanía un canal claro y de fácil acceso e interlocución. A partir de este compromiso, cuando el portal esté en funcionamiento, se presentará un nuevo desafío que es evaluar en qué medida la herramienta se ajusta a las necesidades y responde a ellas de forma adecuada.

Las investigadoras del IRM recomiendan, por lo tanto, para darle continuidad a las acciones realizadas, que se establezcan buenos canales de interlocución y de retroalimentación por parte de la ciudadanía con el objetivo de evaluar, canalizar demandas o recoger aportes con miras a mejorar las funcionalidades del portal, así como una amplia campaña de difusión para masificar su uso.

[50] Entrevista realizada a Daniel Carranza, DATA, 15/3/2019

Commitments

  1. Implementation of the National Water Plan

    UY0099, 2018, Access to Information

  2. Environmental Complaints' Management System

    UY0100, 2018, Capacity Building

  3. Monitoring and Reporting on Climate Change

    UY0101, 2018, Access to Information

  4. Observatory on Gender-Based Violence Against Women

    UY0102, 2018, Access to Information

  5. Gender-Based Violence Open Data

    UY0103, 2018, Access to Information

  6. Human Trafficking Prevention

    UY0104, 2018, Capacity Building

  7. Complaint Reception and Processing System

    UY0105, 2018, Anti-Corruption

  8. Electoral Process Data

    UY0106, 2018,

  9. National Transparency Index

    UY0107, 2018, E-Government

  10. Access to Information Law

    UY0108, 2018, Access to Information

  11. Gender Perspective to Access to Information

    UY0109, 2018, Access to Information

  12. State Web Portal

    UY0110, 2018, Access to Information

  13. Access to Judicial Processes

    UY0111, 2018, E-Government

  14. Public Hearings on Video

    UY0112, 2018, E-Government

  15. Transparency of Statistical Information of the Judicial Branch

    UY0113, 2018, Access to Information

  16. Open Municipalities

    UY0114, 2018, Access to Information

  17. Canelones' Participation System

    UY0115, 2018, Capacity Building

  18. Student Participation

    UY0116, 2018, Capacity Building

  19. Open Government Culture

    UY0117, 2018, Capacity Building

  20. National Dance Plan

    UY0118, 2018, Gender

  21. Human Rights Education Plan

    UY0119, 2018, Dispute Resolution & Legal Assistance

  22. Human Rights Report

    UY0120, 2018, Civic Space

  23. Sustainable Development Strategy

    UY0121, 2018, Public Participation

  24. Gender and Youth Perspective in Rural Areas

    UY0122, 2018, Gender

  25. Observatory for Equality and Non-Discrimination

    UY0123, 2018, Gender

  26. Improve Diversity in Government

    UY0124, 2018, E-Government

  27. Indicators of Welfare and Economic, Social and Cultural Rights

    UY0125, 2018, Access to Information

  28. Social Programs

    UY0126, 2018, Access to Information

  29. National Plan for Persons with Disabilities

    UY0127, 2018, Access to Justice

  30. Open Cadastre

    UY0128, 2018, Access to Information

  31. Budget Transparency Portal

    UY0129, 2018, Access to Information

  32. National Energy Efficiency Plan

    UY0130, 2018, Access to Information

  33. Industry, Energy and Mining Data Publication

    UY0131, 2018, Access to Information

  34. Information on Seized Goods and Foreign Trade Operations

    UY0132, 2018, E-Government

  35. Accountability for the Commitments of the Departmental Government of Rivera

    UY0133, 2018, Access to Information

  36. Quality Indicators of the Institutes of Highly Specialized Medicine

    UY0134, 2018, E-Government

  37. Open Hospital Discharge Records

    UY0135, 2018, Access to Information

  38. Open Data from Internet of Things

    UY0136, 2018, Access to Information

  39. Cybersecurity Strategy

    UY0137, 2018, E-Government

  40. Data for Social Development

    UY0088, 2016, Access to Information

  41. Citizen Access Point

    UY0089, 2016, Capacity Building

  42. Publishing Services and Devices in the Area of ​​Domestic Violence

    UY0090, 2016, Access to Information

  43. Adoption of Standard Open Contracting

    UY0091, 2016, Access to Information

  44. Financial Information Accessible and Open

    UY0092, 2016, Access to Information

  45. Budget Transparency Portal

    UY0085, 2016, Capacity Building

  46. Access to Information and Open Data in Rivera

    UY0093, 2016, Access to Information

  47. Starred commitment Citizen Monitoring Air Quality

    UY0097, 2016, Access to Information

  48. Data and Information Montevideo

    UY0098, 2016, Access to Information

  49. Departmental Policy Open Data

    UY0094, 2016, Access to Information

  50. Starred commitment Departmental Policy Open Government

    UY0095, 2016, Access to Information

  51. System Monitoring Utility Citizen

    UY0096, 2016, Capacity Building

  52. Closeness Government: Council of Ministers Open

    UY0059, 2016, E-Government

  53. National Youth Advisory Council

    UY0060, 2016, Capacity Building

  54. Strengthening the Culture of Citizen Participation in Uruguay (Phase2)

    UY0061, 2016, Capacity Building

  55. Promote and Strengthen the Autonomy of the Consultative Council of Civil Society Set up Under Law 19.122

    UY0062, 2016, Capacity Building

  56. Observatory Institutional Information and Statistical Data on Socio-Educational Policy in the Inisa

    UY0063, 2016, Capacity Building

  57. Consultations and Dialogue on International Instruments

    UY0064, 2016, Capacity Building

  58. Follow the Recommendations of the UN Committee on the Elimination of All Forms of Discrimination Against Women

    UY0066, 2016, Capacity Building

  59. Nominations of Experts in the Universal System of Promotion and Protection of Human Rights (UN) and Inter-American System

    UY0067, 2016, Capacity Building

  60. Dialogue for the Analysis of the Impact of Information Society on Human Rights

    UY0065, 2016, Capacity Building

  61. Access to Information in the Judiciary

    UY0068, 2016, Access to Information

  62. Prevention of Money Laundering and Terrorist Financing

    UY0069, 2016, Capacity Building

  63. Environmental Monitoring Points

    UY0070, 2016, Access to Information

  64. Uruguay Species List

    UY0071, 2016, Access to Information

  65. Starred commitment National Water Plan

    UY0072, 2016, Anti-Corruption

  66. Postal Dialogue

    UY0073, 2016, Capacity Building

  67. Opening Data from the National Directorate of Industry

    UY0074, 2016, Access to Information

  68. Publication of Energy Data

    UY0075, 2016, Anti-Corruption

  69. Transparency and Open Data Education

    UY0076, 2016, Access to Information

  70. Formalize Building Maintenance in Schools Full Time: a Participatory Alternative

    UY0077, 2016, Capacity Building

  71. Inclusion and Continuing Education of People with Disabilities

    UY0078, 2016, Capacity Building

  72. Publication of Statistical Information on Socio-Educational Activities for Social Inclusion of Persons Deprived of Liberty

    UY0079, 2016, Access to Information

  73. Art Education: Dissemination of Educational Proposals and Preparation of a Conceptual Framework for Improving Public Policy

    UY0080, 2016, Capacity Building

  74. Dialogue and Information on Care System

    UY0081, 2016, Access to Information

  75. Information System for Monitoring Health Goals

    UY0082, 2016, Access to Information

  76. Starred commitment Right of Access to Public Information

    UY0083, 2016, Access to Information

  77. Open Data and Statistics

    UY0086, 2016, Access to Information

  78. Who Controls What? Online Catalog of the Functions and Powers of Existing Control State Agencies

    UY0087, 2016, Access to Information

  79. Monitoring of Non-Ionizing Radiation and Publication of Information

    UY0084, 2016, Capacity Building

  80. Strengthening the Culture of Citizen Participation in Uruguay

    UY0019, 2014, Capacity Building

  81. Open Government: Everyone's Business and All

    UY0020, 2014, Capacity Building

  82. Open Government Funds

    UY0021, 2014, Public Participation

  83. E-Collaboration Citizen: Tramites.Gub.Uy

    UY0022, 2014, E-Government

  84. Affirmative Action for People of African Descent: Transparency and Accountability

    UY0023, 2014, Capacity Building

  85. Improvement Plan Instances of Citizen Participation and the Link with Citizens Through the Inter Tables Public Social Policies

    UY0024, 2014, Capacity Building

  86. Urban Development Program "Barrio De Las Artes"

    UY0025, 2014, Capacity Building

  87. Dialogue and Consultation System

    UY0026, 2014, Public Participation

  88. Promotion and Dissemination of the Right of Access to Public Information

    UY0027, 2014, Access to Information

  89. E-Access: National System Requirements for Access to Public Information

    UY0028, 2014, Access to Information

  90. Responses to Requests for Access to Public Information

    UY0029, 2014, Access to Information

  91. Accessible Wide Board

    UY0030, 2014, Capacity Building

  92. Single Point of Access to Statistical Information Available in the State

    UY0031, 2014, E-Government

  93. Open Government Data

    UY0032, 2014, Access to Information

  94. Open Data for Policy Analysis

    UY0033, 2014, Access to Information

  95. Starred commitment Cadastre Open

    UY0034, 2014, E-Government

  96. Publication of Microdata Social Programs in Open Format

    UY0035, 2014, Access to Information

  97. Dissemination of Information for the Exercise of the Rights of Users of Health

    UY0036, 2014, Access to Information

  98. Open Data Aeroportuarios

    UY0037, 2014, Infrastructure & Transport

  99. Transparency in the Lifecycle of Projects Uruguayan Law

    UY0038, 2014, Access to Information

  100. Observatory Public Procurement

    UY0039, 2014, Anti-Corruption

  101. Starred commitment Single Sign-State Suppliers

    UY0040, 2014, Anti-Corruption

  102. National Public Software

    UY0041, 2014, Capacity Building

  103. Transparency in the Management of Cultural Projects

    UY0042, 2014, E-Government

  104. Transparency in the State Project Portfolio

    UY0043, 2014, E-Government

  105. Simplification Program and Online Procedures

    UY0044, 2014, E-Government

  106. Processing ID documents (CI) Abroad

    UY0045, 2014, Citizenship & Immigration

  107. Interactive Travel Itineraries

    UY0046, 2014, E-Government

  108. Certificate Issuing Service MiPyme Online

    UY0047, 2014, E-Government

  109. Map of the Education Offered by the National Administration of Public Education

    UY0048, 2014, E-Government

  110. New Web Portal for the Ministry of Economy and Finance

    UY0049, 2014, Access to Information

  111. Spatial Data Infrastructure

    UY0050, 2014, Capacity Building

  112. Starred commitment Citizen Points

    UY0051, 2014, E-Government

  113. Integration of the National Resource Guide with Geographic Information System

    UY0052, 2014, E-Government

  114. Made for Youth

    UY0053, 2014, E-Government

  115. Daily Closing Quotes Central Bank of Uruguay

    UY0054, 2014, E-Government

  116. Mobile Government

    UY0055, 2014, E-Government

  117. Teleimagenología Service - Salud.Uy Program

    UY0056, 2014, E-Government

  118. Quality Virtual Interaction with Citizenship

    UY0057, 2014, E-Government

  119. Starred commitment Integrated Management System Municipal Claims

    UY0058, 2014, E-Government

  120. Access to Public Information

    UY0001, 2012, Capacity Building

  121. Strengthen the Culture of Transparency

    UY0002, 2012, Access to Information

  122. National Transparency Award

    UY0003, 2012, Capacity Building

  123. E-Citizen Participation

    UY0004, 2012, Open Regulations

  124. Starred commitment Open Government Data

    UY0005, 2012, Access to Information

  125. Digital Literacy Plan

    UY0006, 2012, Capacity Building

  126. Purchasing Agency and Contracting

    UY0007, 2012, Anti-Corruption

  127. Government Resource Planning (GRP)

    UY0008, 2012,

  128. A System of Electronic Record

    UY0009, 2012, E-Government

  129. Uruguay Concursa

    UY0010, 2012, Labor

  130. National Public Software

    UY0011, 2012, E-Government

  131. Starred commitment Online Procedures and Services

    UY0012, 2012, E-Government

  132. E-Funds Citizens

    UY0013, 2012, Capacity Building

  133. Incorporate Electronic Pscs

    UY0014, 2012, E-Government

  134. Uruguayan State Portal

    UY0015, 2012, E-Government

  135. Processing System Common Passports at Consular Offices of the Republic

    UY0016, 2012, Citizenship & Immigration

  136. Apostille Convention

    UY0017, 2012,

  137. Starred commitment Electronic Receipt Tax

    UY0018, 2012, E-Government

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