End of Commitment Report – Promotion of citizen participation for the co-management of coexistence and road safety

Name of Evaluator

Javier Urrea – Gobierna Bien

Email

[email protected]

Member Name

Bogotá, Colombia

Action PlanAction plans are at the core of a government’s participation in OGP. They are the product of a co-creation process in which government and civil society jointly develop commitments to open governmen... Title

Action plan – Bogotá, Colombia, 2021 – 2023

CommitmentOGP commitments are promises for reform co-created by governments and civil society and submitted as part of an action plan. Commitments typically include a description of the problem, concrete action...

Promotion of citizen participationAccording to OGP’s Articles of Governance, citizen participation occurs when “governments seek to mobilize citizens to engage in public debate, provide input, and make contributions that lead to m... More for the co-management of coexistence and road safety

Title

Promotion of citizen participation for the co-management of coexistence and road safety

Action

It involves developing an open information management strategy that promotes the use of data related to mobility and road safety in the District, thereby improving institutional response, advancing collective intelligence and co-management processes, and strengthening citizen training on mobility through information management processes. The above is through a digital platform that allows citizens to have access, in real time, to the levels of prioritization of the problems identified by the entity (especially those that have been agendaized by citizens) and their solution status. The implementation of this platform will allow citizens to position directly, or through the participation processes generated by the entity, issues and situations that can be addressed institutionally. Consequently, citizens will be able to have accurate information in real time on the actions taken by the secretary to improve mobility in Bogota.General objective: Generate information management tools that encourage citizen participation in the policies, programs, and projects led by the Secretariat of Mobility, within the framework of the co-management processes for road safety.

Problem

Bogota presents a considerable rupture in the flow of information between citizens and the institutions in charge of mobility. This hinders the generation of public value in strategic planning processes, participatory exercises, and the effectiveness of viable coexistence programs and projects, thus resulting in a high level of citizen ignorance and distrust in institutional road management. Mobility in the district is an issue of enormous complexity that intercepts many variables in its daily dynamics. In this framework of interrelated variables, citizen perception, on many occasions, is far from the criteria with which institutional solutions are planned, designed, and formulated. The reason for this is that daily experience produces data that are foreign to the technical understanding of the subject. In the same way, the collection of institutional information tends to be distant from citizen considerations and perceptions, which, in cases such as road safety, are particularly important for the formulation of solutions that depend on the behavior of citizens in relation to their spatial context.

1.1 What was the overall level of progress in the commitment implementation at the time of this assessment?

substantial

Provide a brief explanation of your answer:

The commitment achieved a substantial level of compliance, with over 98% consolidated progress in its main milestones. Significant advances were made in creating mechanisms for information, participation, and citizen oversight in mobility and road safety. Key achievements included the dissemination of institutional information through local sessions to explain mobility dynamics, regulatory changes, and ongoing projects; the development of participation and oversight channels such as citizen feedback spaces and public hearings that strengthened accountability; and the implementation of citizen training modules on road safety, inclusive mobility, and sustainable mobility. These training processes engaged community actors and promoted behavioral changes toward safer and more sustainable mobility practices.

1.2 Describe the main external or internal factors that impacted implementation of this commitment and how they were addressed (or not).

External factors:

The COVID-19 pandemic delayed some in-person outreach processes, making it necessary to rely on virtual tools and hybrid methodologies.

Connectivity difficulties in peripheral localities limited the reach of training modules in digital environments.

Internal factors:

The Secretariat of Mobility strengthened its interinstitutional management capacity, coordinating efforts with the Local Mobility Commissions (CLM).

Challenges arose in the systematization of information derived from citizen participation, which slowed the integration of perceptions into problem prioritization systems.

1.3 Was the commitment implemented as originally planned?

Most of the commitment milestones were implemented as planned

Provide a brief explanation of your answer:

Most of the milestones were implemented as planned: outreach sessions were completed, feedback mechanisms were consolidated, and progress was made in the citizen training strategy. However, some outputs—such as the full characterization of actors and conditions across all participation processes, and the comprehensive systematization of citizen perceptions in the mobility platform—remained in the consolidation phase.

Therefore, it can be concluded that the commitment was substantially implemented, with some milestones only partially completed.

Provide evidence for your answer:

Evidence: Feedback_Road Information

2.1.1. – Did the government disclose more information; improve the quality of the information (new or existing); improve the value of the information; improve the channels to disclose or request information or improve accessibility to information?

Yes

Degree of result:

Major

Explanation: In narrative form, what has been the impact on people or practice.

The commitment significantly improved transparencyAccording to OGP’s Articles of Governance, transparency occurs when “government-held information (including on activities and decisions) is open, comprehensive, timely, freely available to the pub... More in mobility through the real-time dissemination of institutional information and the outreach of projects with local communities. This substantially increased citizen trust and reduced information gaps.

2.1.2. – Did the government create new opportunities to seek feedback from citizens/enable participation inform or influence decisions; improve existing channels or spaces to seek feedback from citizens/enable participation/ inform or influence decisions; create or improve capabilities in the government or the public aimed to improve how the government seeks feedback from citizens/enables participation/ or allows for the public to inform or influence decisions?

Yes

Degree of result:

Outstanding

Explanation: In narrative form, what has been the impact on people or practice.

The spaces created—public hearings, Local Mobility Commissions (CLM), and feedback mechanisms—expanded opportunities for citizens to influence policy formulation and monitor road safety measures, achieving an outstanding result.

2.1.3 Did the government create or improve channels, opportunities or capabilities to hold officials answerable to their actions?

Yes

Degree of result:

Major

Explanation: In narrative form, what has been the impact on people or practice.

Citizen oversight mechanisms were created over the management of the Secretariat of Mobility, particularly through public hearings and the monitoring of local mobility commitments. Although permanent enforceability mechanisms were not consolidated, citizen capacities to exercise social oversight were significantly strengthened.

Degree of result:

Major

Explanation: In narrative form, what has been the impact on people or practice.

The process positioned Bogotá as a reference in the use of open dataBy opening up data and making it sharable and reusable, governments can enable informed debate, better decision making, and the development of innovative new services. Technical specifications: Polici... tools and participatory methodologies applied to road safety. It also fostered the building of trust between citizens and institutions in a field historically marked by conflict, such as urban mobility.

Provide evidence for your answer:

Evidence: Politics Pedestrian Road Safety Information

2.2 Did the commitment address the public policy problem that it intended to address as described in the action plan?

Yes

Provide a brief explanation of your answer:

The commitment did address the identified problem: it tackled the breakdown in information flows and the low level of citizen trust in institutional mobility management by promoting more impactful participation and the co-management of road safety. Although challenges remain in systematizing citizen perceptions and ensuring the continuity of participatory spaces, the results demonstrate progress in democratizing mobility management.

Provide evidence for your answer:

Evidence: Commitment Sec. of Mobility Road Participation

3. Provide at least one lesson or reflection relating to the implementation of this commitment. It can be the identification of key barriers to implementation, an unexpected help/hindrance, recommendations for future commitments, or if the commitment should be taken forward to the next action plan.

Citizen training is key: The training modules (road safety, inclusive and sustainable mobility) demonstrated that collective learning strengthens impactful participation.

Technology must serve participation: The use of digital tools sustained implementation, but revealed access gaps that require complementary policies.

Institutional co-management legitimizes decisions: Coordination with the Local Mobility Commissions (CLM) and social oversight processes fostered greater citizen ownership of mobility measures.

Recommendation for future plans: Consolidate an integrated open data system on mobility that incorporates citizen perceptions, ensuring that technical information and everyday experiences interact to build sustainable solutions.