access to government (BUE0006)
Action Plan: Buenos Aires Action Plan 2018-2020
Action Plan Cycle: 2018
Lead Institution: NA
Support Institution(s): • Government - Presidency of the Cabinet of Ministers of the Go- vernment of the City of Buenos Aires - Programme on parliamentary modernisation of the Chamber of Deputies of the Nation - Open data links from the different areas of Go- vernment - Criminal, Misdemeanour and Petty Offense Courts 10 and 13 (Juzgados 10 y 13 PCyF) - Office of the Public Prosecutor of the City of Bue- nos Aire - Office of the Public Defender of the City of Buenos Aires - Office for the Protection of Minors and Incompe- tent Persons of the City of Buenos Aires • Civil Society / Private Sector - ACIJ (Civil Association for Equality and Justice) - Directorio Legislativo - Conocimiento Abierto (Open Knowledge) - ADC Association for Civil Rights) - Democracia en Red - Chairs on open government and data from universities and research institution. - Private sector (technology companies)
Policy AreasCapacity Building, E-Government, Judiciary, Justice, Legislature, Open Data, Public Participation, Subnational, Sustainable Development Goals
Title Openness and Innovation for an Open Government
Link with the Sustainable Development
Agenda 2030 (SDG) SDG 16: Peace, justice and strong institutions
Status quo / Issue to be
In general terms, citizens do not find the functions
and activities of the different branches of government easy to understand. This complexity makes difficult the interaction between citizens and the government in terms of citizens’ requests and co-creation as
well as the follow-up, monitoring and control of public
Below are some different issues identified:
• Lack of unified criteria for the publication of public information. Currently, information is dispersed, it is not
completely clear and there is a lack of access to data.
• Lack of information about data generated by each
area and inexistence of a protocol established to ease
the exchange of such data. While individual efforts
are made by Ministries to exploit the data, there is no
unified strategy nor coordination between the areas.
There is a need to promote the reuse of open data
through the participation of several actors in the
• The Executive Branch drives different citizen participation stages: virtual, on-site, at public works, etc.
There is a need to systematize the information and its
indicators to be able to conduct a follow-up, measure
the impact in the public policies in an open manner and
see the results of these stages.
• There is a lack of systematised information in an
open format within the Legislative Branch. Likewise,
while the Legislature – and the Constitution of the
City- promote diverse citizen participation stages,
there is no virtual space that systematises the information generated in the Legislature in an open data
format, nor an office that centralises citizens’ claims
and suggestions or promotes proximity to citizens. • Deficiency in intra-institutional communication of
the Judicial Branch. By innovating and making the processes transparent, we will be able to bring them closer to the citizens who normally do not know in detail
how Justice works due to its legal technicalities and
the limited openness of information on how justice
Make the functions of the three branches of Government more understandable and bring them closer to
the citizens, facilitate the follow-up and participation
of neighbours in citizen participation stages. Strengthen data openness and generate innovative mechanisms for accountability through the creation of indexes which allow for the assessment of public policies.
Government area in charge
• Juan Martín Vila, Managing Director of Institutional
Quality and Open Government
General Secretariat and International Relations of
the Government of the City of Buenos Aires.
• Sol Díaz Ortíz, Managing Director of Access to Public
Information and Monitoring of Control Bodies, Ministry
of Governmental Affairs of the City of Buenos Aires
• María Gracia Andía, Head of “Órgano Garante de Acceso a la Información Pública” (Body in charge of guaranteeing the Access to Public Information) of the
Government of the City of Buenos Aires.
• Manuela Maunier, Managing Director
General Directorate of Participatory Communication
of the City of Buenos Aires, part of the Under Secretariat of Communication under Federico Di Benedetto
firstname.lastname@example.org Natalia Persini, Under-secretariat of Modernisation,
Sustainability and Institutional Strengthening of the
Legislature of the City of Buenos Aires
• Mariano Heller, Secretary
Secretariat for Planning, Magistrate’s Council of the
city of Buenos Aires
Other actors involved
- Presidency of the Cabinet of Ministers of the Go-
vernment of the City of Buenos Aires
- Programme on parliamentary modernisation of the
Chamber of Deputies of the Nation
- Open data links from the different areas of Go-
- Criminal, Misdemeanour and Petty Offense Courts
10 and 13 (Juzgados 10 y 13 PCyF)
- Office of the Public Prosecutor of the City of Bue-
- Office of the Public Defender of the City of Buenos
- Office for the Protection of Minors and Incompe-
tent Persons of the City of Buenos Aires
• Civil Society / Private Sector
- ACIJ (Civil Association for Equality and Justice)
- Directorio Legislativo
- Conocimiento Abierto (Open Knowledge)
- ADC Association for Civil Rights)
- Democracia en Red
- Chairs on open government and data from universities and research institution.
- Private sector (technology companies) The commitment “Openness and Innovation for an
Open Government” has different lines of action aimed
at improving institutions and their relationship with
citizens. These lines of action are:
Access to information and assessment – Generate
unified publication standards. Elaborate a diagnosis
of relevant information related to civil society demand. Create tools and methodologies to assess the
public policies on transparency.
Open data and reutilisation - The commitment will seek
to enhance the open data policy through 3 stages:
one internal stage on redefinition of standards and
normalisation of criteria; another one aimed at the
promotion of use, reuse and openness on request; and
another stage for the increasement of published datasets and its displays.
Strengthening and follow-up of citizen participation
– we will work towards the openness of information
on indicators and data about the citizen participation
practices carried out by the Government of the Autonomous City of Buenos Aires. We seek to ease the
tracking process to show the public the results of the
different processes and practices opened, and promote different participation spaces within the public
Open data and participation in the Legislature - Analyse the information generated in the Legislature, systematise it and make it available in a centralised open
data platform. Create a centralised office to act as
a direct link with citizens, which can serve as a tool to
increase transparency and proximity to society.
Open Courts - Generate an openness space in the Judicial Branch through an Innovation Laboratory which
allows for the co-creation, development and diffusion
of open government policies leading to the opening of
a new extra- and inter- judicial participation channel Describe the way in which this
commitment is relevant to strengthen
OGP values of transparency, access to
information, public accountability, civic
participation, and technology and
innovation for openness and
The generation of unified standards together with
the creation of a diagnosis of relevant information
related to civil society demand as well as the creation
of assessment tools will strengthen civil society’s capacity to monitor and assess the City’s public policies
in terms of transparency.
Openness of more data contributes to transparency,
access to information and accountability. Furthermore, the promotion of use, the reuse and openness on
request promote citizen participation, technology and
The participation initiative will make citizen participation processes more transparent and it will provide
feedback since it discloses the results, thus it generates a feedback circle between the government and
The improvement of the access to parliamentary information by facilitating the analysis and electronic
access to parliamentary information to all citizens
and institutions, will allow for the improvement of
performance accountability. In addition to enhancing
the civil society’s monitoring capacity, the centralised
spaces for access to virtual information and the OAC
(Citizen Services Office) will promote the effective
participation of citizens in the decision-making processes.
The creation of a Judicial Innovation Laboratory will
facilitate citizens’ access to legal information, moreover, the establishment of openness practices will contribute to accountabilityMilestones Ongoing or
new commitment Start date End date
1. Strengthening of the processes for publication of information to improve the relationship between citizen demand and the Government.
1.1. Make a diagnosis of the demand for information
taking into account the applications for Access to
Public Information and a public consultation process.
1.2 Develop a publication guide with minimum
standards of active transparency for all areas of
Ongoing March 2019 September
1.3 Systematisation and publication of public
information New September
1.4 Implementation and extension of a transparency assessment methodology. It will be done through
a government transparency index, which will be public and updated periodically.
1.5 Train the operative staff to implement the publication standards. New October
2019 2. Data openness and reutilisation
2.1 Redefinition and institutionalisation of the strategy for collection, normalisation and openness of
data from different areas of government. Generation of a set of guidelines and recommendations.
Metrics: number of meetings of the “data roundtable”; agreements on standards; datasets updates and new datasets published.
Ongoing July 2018 March 2019
2.2 Implementation of a strategy to promote the
use and reuse of data published in the open data
portal, with universities, civil society organisations
and the private sector as main actors. Likewise,
these actors will be incorporated into the design
of openness of data plans to promote openness on
At least three sessions on civic innovation are expected to be conducted with this goal.
Metrics: effective conduction of sessions; products created from the reuse of data; datasets
published on request.
Channels: networks, newsletters, “stories with
New April 2019 September
2.3 Make open data available through a programmatic access (API). Increase the number of datasets published in the open data portal by 50% and
generate displays to ease its understanding.
20203. Citizen Participation: openness of information and follow-up of processes
3.1 Openness of Management indicators of Citizen
Participation and proximity (stages, initiatives,
projects, participants – amount, age, neighbourhood-, results, etc.)
3.2 Comprehensive Acknowledgement Programme
for good coexistence between neighbours of the
city: measuring impact (enrolled people, winners,
3.3 Achieve 300 direct interactions in participation stages (meetings with neighbours and government officials, participation in communal works
and from areas with powers to execute public
works, participation in projects of different areas
of government, “Comisarías cercanas”, “BA Elige”
– follow-up of winning projects-, “Experiencia BA”,
among others.) Results of such interactions will be
shown (stages, initiatives, projects, participants -
amount, age, neighbourhood-, results, etc.)
20194. Open data and participation in the Legislature.
Portal on open data of the Legislature
4.1 Systematisation of new assets and responsible
agents of parliamentary and administrative
information produced by the Legislature,
differentiating the information already published
in the web site from the information that is not
published. Indicator: list of new assets to be published.
4.2 Layout of the Portal on Open Data with the
development of different datasets in open formats which include a form for “request for access
to public information”
2018 March 2019
4.3 Comprehensive development and implementation of the Portal on Open Data, with a communication/awareness-raising campaign to promote its
New March 2019 August 2019
Oficina de Atención Ciudadana (Citizen Services Office)
of the Legislative Branch of the Autonomous City of Buenos Aires
4.4 Conduct a study, as a base line, on the Citizen
Services Offices of the different branches of
State at a national, provincial and municipal level.
Ongoing March 2018 October
20184.5 Selection of the location for the office within
the Legislature, purchase of furniture and electronic equipment.
Ongoing May 2018 February
4.6 Selection of the staff that will work in the office. Ongoing June 2018 December
4.7 Conduct a study on the areas of the Legislature which generate useful information for the citizens and create the procedure guide of the Citizen
2018 March 2019
4.8 Opening of the Citizen Services Office (OAC). New March 2019 April 2019
5. Open Courts (Laboratory of Judicial Innovation)
5.1 Creation of the Judicial Innovation Laboratory.
Two work meetings will be held with the potential
actors involved -Office of the Public Prosecutor of
the City of Buenos Aires, Office of the Public Defender of the City of Buenos Aires, Office for the
Protection of Minors and Incompetent Persons of
the City of Buenos Aires Criminal, and Misdemeanour and Petty Offense Courts 10 and 13 (Juzgados
10 y 13 PCyF).
2018 March 2019
5.2 Development of three innovation products in
the laboratory ( For example: Open Judicial Units
Model, tools for judicial data management, etc)
New March 2019 September
2020 5.3 Call to participate in the commitment and diffusion to the entire Judicial Branch (Administrative and Tax Court and Criminal, and Misdemeanour
and Petty Offense Court) as well as the Public Prosecutor’s Office.
New March 2019 November
5.4 Design and plan “Courses on Open Government”
within the institutional framework of the Centro
de Formación Judicial, based on the experiences
of Juzgados 10 y 13 PCyF (Criminal, Misdemeanour
and Petty Offense Courts 10 and 13) and good
practices. These stages will be aimed at raising
awareness and sharing good practices in terms of
transparency, accountability, innovation, work on
statistics, displays, collaboration and participation. They will also cover the Access to Public Information Act to improve the compliance standards.
New March 2019 September
5.5 Creation and Implementation of Open Government Plans in the Judicial Branch with different initiatives. These plans will be designed, implemented
and monitored through a participatory process
with civil society organisations. Communication and
dissemination of the work will be conducted within
the Judicial Branch and externally.
Buenos Aires, Argentina's Commitments
access to government
BUE0006, 2018, Capacity Building
Human scale city
BUE0007, 2018, Capacity Building
BUE0008, 2018, Capacity Building
Transport and mobility
BUE0009, 2018, Capacity Building
Housing: Indicators System
BUE0010, 2018, Capacity Building
BUE0001, 2017, Capacity Building
Coordinación en la producción y publicación de datos en un Estado Abierto
BUE0002, 2017, Capacity Building
Apertura de datos de transporte en formato GTFS
BUE0003, 2017, E-Government
Portal integral de provisión de información y canal de reporte sobre servicios de salud sexual y reproductiva en la Ciudad de Buenos Aires.
BUE0004, 2017, E-Government
Mapa de obras de infraestructura en escuelas
BUE0005, 2017, E-Government