Develop open legal aid information portal (ID0117)

What is the public problem that the commitment will address? In strengthening the implementation of legal aid policies, the Republic of Indonesia needs to build or enhance an information portal that aims to provide a database and access information for the public. The information portal will keep a centralised database that is updated with the data needed by the community. During the pandemic and post-pandemic COVID-19, the need for information portals is higher because face-to-face services are increasingly limited, while the need for legal assistance is always present. However, regarding the case handling database, private data confidentiality will still be guaranteed so that public access will be limited to that category of data. What is the commitment Development of a legal aid information portal containing real-time data and easily accessible to the public. How will the commitment An information portal that provides access to information plays an essential role in fulfilling access to legal aid. Apart from 30 contribute to solving the public problem? ensuring the availability and ease of access to information, the state also needs to ensure that citizens who access this information can easily understand and make decisions according to their needs. Providing access to the public means that legal aid information is disseminated and contains directions and education that makes it easier for users. The public needs to consider the large amount of information that can deter people from crucial things in solving legal problems. Finally, with the database update, the public can exercise the mapping of legal needs. Later, this database will help allocate legal aid organizations to suit the conditions in the regions and the type of assistance such as litigation or non-litigation. Why is this commitment relevant to OGP values? This commitment is in line with Open Government values, namely transparency. Strengthening the legal aid database integrated into the information portal aims to increase transparency in legal aid provision. In addition, public trust will also grow, along with databases and access to accurate information. Why is this commitment relevant to Indonesian Medium-Term National Development Plan (RPJMN) and SDGs? The commitment will support the 16th SDGs Goal, namely Strengthening Inclusive and Peaceful Societies for Sustainable Development, Providing Access to Justice for All, and Building Effective, Accountable and Inclusive Institutions at All Levels target 16.3, namely promoting the rule of law at the national level. And internationally and ensure equal access to justice for all. In addition, this program is under with the 2020-2024 RPJMN, page 272, regarding access to justice. Additional Information - Milestone Activity with a verifiable deliverable Start Date End Date The availability of an open and integrated legal aid information portal. January 2021 December 2022 31

Action Plan Review

Commitment 7: Legal Aid Information Portal

Results Report

Commitment 7. Legal Aid Information Portal

● Verifiable: Yes

● Does it have an open government lens? Yes

● This commitment has been clustered as: Access to Justice (Commitments 6–10)

● Potential for results: Modest

● Completion: Limited

● Did it open government? No early results to report yet

This commitment intended to establish an integrated legal aid portal, bringing together the many existing portals of the Supreme Court (MA), the National Law Development Agency (BPHN), and the Ministry of Law and Human Rights ^[61] in response to an IRM recommendation from the previous action plan’s design report. ^[62] However, the intended portal was not developed. During the implementation period, implementers began preparatory work, such as identifying existing portals, signing a memorandum of understanding on the portal development with the relevant units at the Supreme Court, and conducting an IJRS study on using an integrated information portal as a one-stop service mechanism. ^[63] Initially, BPHN collaborated on these activities with access to justice CSOs—comprising the Indonesia Association of Legal Aid and Human Rights (PBHI), the Indonesian Legal Aid Foundation (YLBHI), the Indonesian Women’s Association for Justice Legal Aid (LBH APIK), and the Indonesia Judicial Research Society (IJRS), but coordination meetings tapered over the course of implementation. ^[64] Coordination between BPHN and the Supreme Court was also limited, and the portal was not a priority of the Supreme Court. [65] In terms of resourcing, CSOs lacked adequate funding for this project, ^[66] whereas BPHN had already allocated their definitive budget prior to the commitment being designed, leaving insufficient budget support for the portal development. ^[67] This effort was carried forward to the next action plan, with an initiative to map citizens’ legal needs in relation to the portal.