Civic Participation Processes in Government (IL0023)
Action Plan: Israel Action Plan 2017-2019
Action Plan Cycle: 2017
Lead Institution: Department of Home Affairs, Planning and Development, the Prime Minister’s Office
Support Institution(s): E-Government, the Prime Minister’s Office, the Ministry of Finance, government units which constitute an audience for potential operators of civic participation processes, Framework suppliers selected from the pool of government operators of civic participation processes
Policy AreasCapacity Building, E-Government, Fiscal Transparency, Participation in Budget Processes, Public Participation
What is the public problem that the commitment will address?: Improving decision-making and performance of government ministries through processes of civic participation, that include diverse target audiences.
Processes of civic participation help minimizing the distance between government authorities and the public and civil society organizations, and enable decisions to be made after a more comprehensive image has been obtained.; What is the commitment?:
1. Developing an online platform for making processes of civic participation publicly accessible.
2. Creating contextual formats for conducting participatory processes in the government’s various spheres of activity (regulation, work plans, legislation, etc.) and updating them periodically.
3. Increasing awareness and training functionaries in government ministries in planning and conducting participatory processes.
4. Formulating indicators for evaluating processes of civic participation.
The above will serve to promote an increase in the number of civic participation processes being conducted in the government, an increase in the number of units that conduct civic participation processes, an increase in the number and diversity of the participants and the variety of participation tools being used.; How will the commitment contribute to solve the public problem?: Improving the ministries’ capabilities in managing processes of civic participation will lead to an increase in the number of participatory processes being conducted, and will enable a variety of participants to take part in the processes and influence decision-making processes.
These will influence expansion of the government’s knowledge and information base, will help to attract additional partners and, in the final analysis, will promote the reaching and implementation of better decisions.; Why is this commitment relevant to OGP values?: The commitment improves the infrastructure for government ministries to consult with the public and with civil society organizations, thereby giving them opportunities to be in contact with the government, to help design the public agenda, to focus the government’s actions and to influence decision-making and its' implementation.; Additional information: Expanding the processes of civic participation in the government is a part of several parallel processes underway in recent years:
1. Implementing Government Resolution No. 3190 (2008), which addresses the relations between the government, civil society and the business sector. Implementing the resolution anchors the cooperation between sectors by
holding an ongoing dialogue for the purpose of achieving public objectives.
2. Implementing Government Resolution No. 4028 (2011), which relates to strengthening the governance, planning and performance capabilities of the government. This resolution addresses formulating policies and tools that will help government ministries plan and implement participatory processes in their fields, with the objectives of increasing citizens’ involvement in what is being done in the public arena and their contributions to decision-making processes, improving the implementation of the government’s policies and strengthening the relations and trust between the public and the government.
3. Holding consultation processes with the public in relation to transparency – implementation of Government Resolution No. 1933 (2016) to improve government information transfers and make government databases publicly accessible, during which, open and ongoing dialogue should be held with the public in relation to these issues.
4. Including the public in processes of improving regulation and reducing the bureaucratic burden, and in implementing the government resolution that addresses reducing the regulatory burden – (Resolution No. 2118, from 2014), which determines that stakeholders should be involved in every process. The resolution also relates to building suitable infrastructure for relevant government units to conduct these participatory processes.
5. Promoting processes of civic participation within the scope of handling socio-economic issues. Mandatory integration of processes of
civic participation in government decision-making relating to socio-economic issues, such as Government Resolution No. 324 (2015) –settings a government policy to promote the integration of Israeli citizens of Ethiopian origin in Israeli society.
6. Publishing government ministries’ work plans, including the key targets and tasks of every ministry in each year. The report is publicized and enables the public and civil society organizations to receive comprehensive information about government planning. The plan is being formulated while conducting participatory processes both inside and outside of the government.; Milestone Activity with a verifiable deliverable: Developing an online government platform to make processes of civic participation in the government publicly accessible
Training – offering workshops, conferences and meetings to raise awareness and build planning and implementation capabilities for processes of civic participation in government ministries and in support units
Creating and updating a methodology for planning and implementing processes of civic participation in the government’s various spheres of activity, including legislation, work plans, regulation, etc.
Formulating indicators for evaluating processes of civic participation in government endeavors and their operation
30.06.19 Increasing the number of participatory processes that will influence decision-making processes
IRM Midterm Status Summary
1. Expanding the scope of civic participation processes in government ministries’ work, through inculcating the process and ensuring that the means to carry it out are publicly accessible
Language of the commitment as it appears in the action plan: 
“Improving decision-making and performance of government ministries through processes of civic participation, that include diverse target audiences. Processes of civic participation help minimizing the distance between government authorities and the public and civil society organizations, and enable decisions to be made after a more comprehensive image has been obtained.”
1.1 Developing an online platform for making processes of civic participation publicly accessible.
1.2 Training – offering workshops, conferences and meetings to raise awareness and build planning and implementation capabilities for processes of civic participation in government ministries and in support units
1.3 Creating and updating a methodology for planning and implementing processes of civic participation in the government’s various spheres of activity, including legislation, work plans, regulation, etc.
1.4 Formulating indicators for evaluating processes of civic participation in government endeavors and their operation.
1.5 Increasing the number of participatory processes that will influence decision-making processes.
Start Date: January 2018
End Date: June 2019
Context and Objectives
This commitment stems from a decade-old government policy to increase public participation in decision-making processes in Israel. Several government resolutions have expressed commitment to this policy (such as resolution 4028 of November 2011).  While the policy was set in place, government officials involved in promoting civic participation believed the different agencies lack the know-how to actually carry out such processes. A commitment addressing this issue was included in Israel’s first action plan for 2012–2013 (Commitment 6 titled “Public Participation in Policy Making Processes”), but the IRM researchers could not find indications for its implementation and were told by government officials and civil society that the commitment goals were not achieved at that time.  Additionally, Commitments 8 in Israel’s second action plan (2015–2017) saw the development of online tools for public participation to be used by government agencies. 
This current commitment aims to enhance the ability and know-how of government agencies regarding how to incorporate civic participation into decision-making processes. More specifically, it calls for the development of an online platform for public participation, the creation of blueprints for such processes, awareness raising and training of relevant public officials, and the creation of indicators for evaluation of civic participation processes. The commitment is therefore relevant to the OGP values of access to information and civic participation.
While the commitment milestones are not specific, they are verifiable. One can verify whether the online platform is created, the volume of trainings that took place, and the creation of the new methodology and evaluation indicators. The potential impact of the commitment is difficult to discern for two reasons. First, government resolutions regarding the need to promote civic participation have existed since 2008.  Some of the commitment’s milestones represent activities declared several times previously. They were even included in Israel’s previous OGP action plan, as mentioned above.  Second, the milestones provide few details on their scale and scope. For instance, there is no mention of the number of government employees who will undergo training or the number of processes (or percent of all processes) that will include civic participation processes. Due to the overall lack of specificity, the potential impact of the commitment is considered minor.
Due to the low potential impact, the IRM researchers do not recommend carrying this commitment forward to the next action plan. However, regarding the broader policy of public participation in decision-making processes, the IRM researchers recommend the following:
- Specific goals should be set for the scope of training for government officials and the number of trainings and number of participants in them should be assessed.
- Develop new commitments regarding public participation that will refer to public debriefing at the end of such processes and marketing efforts to increase public awareness of participation processes.
- Identify one or two specific fields in which verifiable quantitative goals for public participation will be set and then use those as a model.
Civic Participation Processes in Government
IL0023, 2017, Capacity Building
Resolution Implementation Reports
IL0024, 2017, E-Government
Action Plan Performance Indicators
IL0025, 2017, E-Government
Government Call Centers
IL0026, 2017, Marginalized Communities
National Legislation Database
IL0027, 2017, E-Government
National Plan for the Reduction of Greenhouse
IL0028, 2017, Audits and Controls
IL0029, 2017, Public Participation
Publication of Information Legislative Amendments
IL0030, 2017, Legislation & Regulation
Transparency, Participation, Accessibility of Information in Local Authorities and Ministry of the Interior
IL0031, 2017, E-Government
Publicly Accessible Databases
IL0032, 2017, E-Government
Remotely Accessing Government Services
IL0033, 2017, Capacity Building
IL0034, 2017, E-Government
IL0035, 2017, E-Government
Evaluation of Open Government Plan
IL0036, 2017, OGP
Contracting Between the Government and Private Sector
IL0016, 2015, Open Contracting and Procurement
Unified Website for Government Offices
IL0017, 2015, Records Management
IL0018, 2015, Open Data
Public's Satisfaction with Government Services
IL0019, 2015, Public Participation
ATI on Legislation
IL0020, 2015, Records Management
Civic Participation Tools
IL0021, 2015, E-Government
IL0022, 2015, Public Participation
Review of the Governmental Freedom of Information Unit's Authority
IL0014, 2015, Capacity Building
Web for FOI
IL0015, 2015, Right to Information
Establishing a Cross-Sector Forum That Promotes Open Government Programs
IL0001, 2012, Public Participation
State Budget Information Accessibility
IL0002, 2012, Fiscal Transparency
Publication of Work Plans in Government Offices
IL0003, 2012, E-Government
Establishing a System of Measurement and Review and Publicizing a Government Service Report to the Public
IL0004, 2012, Capacity Building
Cooperation Between the Government and the Public in Developing Online Applications
IL0005, 2012, Private Sector
Public Participation in Policymaking Processes
IL0006, 2012, Public Participation
Establishing a Freedom of Information Unit in the Ministry of Justice
IL0007, 2012, Judiciary
Developing Technology Infrastructure for Providing Government Services
IL0008, 2012, E-Government
Inter-Office Committee for Improving Business Processes
IL0009, 2012, E-Government
Creating a Government Contact Center (NAMAL - Meeting Point for Citizens)
IL0010, 2012, E-Government
Online Catalog of Government Services
IL0011, 2012, E-Government
Establishing a Unit for Government Service to the Public
IL0012, 2012, Public Service Delivery
Establishing a National Information Technology (IT) Unit Headed by a Government CIO
IL0013, 2012, E-Government