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Action plan – Maipú, Chile, 2023 – 2024



Action Plan: Action plan – Maipú, Chile, 2023 – 2024

Action Plan Submission: 2023
Action Plan End: August 2024

Lead Institution: Ilustre Municipalidad de Maipú (Municipality of Maipu), Secretaría Comunal de Planificación (SECPLA) (Comunal Secretary of Planning), Dirección de Aseo, Ornato y Gestión Ambiental (DAOGA) Directorate of Cleanliness, Ornamentation, EM., Dirección de Prevención y Seguridad Ciudadana (DIPRESEC) Directorate of Prevention and Public Safety, Dirección de Desarrollo Comunitario (DIDECO) Directorate of Community Development .



Oct 2024

Date Submitted

31st January 2023


In recent years, the commune of Maipú has had to face various challenges associated with the lack of trust of its inhabitants in the institutional bodies present in the commune. Therefore, to re-establish the bonds of trust between the municipality of Maipú and the community, this action plan was developed in a participatory manner with the community and the constant support of the driving force group (leaders trained in Open Government who are an active part of the process).

During the project, work will be carried out with the community to implement the four commitments. In addition, regular meetings will be held at least once every three months to account for the progress of the commitments. This will be complemented by interim sessions coordinated by the citizen leaders of the Driving Group and the communities to obtain feedback from neighbors on the progress of the action plan.

With this action plan, the community and the municipality hope to advance open Government by promoting co-creation, participation, transparency, and accountability.

Open Government Challenges, Opportunities and Strategic Vision

This subsection details the Open Government Strategic Vision in your local area that should guide the commitments for the action plan period.

What is the long-term vision for open government in your context and jurisdiction?

It will seek to promote the vision of Open Government in the commune of Maipú. In the long term, the following three objectives are established:

  1. Strengthen citizen participation and collaboration, where the residents of our municipality are active players in decision-making through the development of co-creation mechanisms, always from an inclusive and representative perspective.
  2. Foster channels of internal and external transparency, with the aim of guaranteeing openness and availability of information in a logical, legible, simple, and usable format for citizens through free access to it.
  3. Promote accountability on the part of the municipality, guaranteeing the appropriate timing in these accountabilities in order to account for relevant results in the processes.

What are the achievements in open government to date (for example, recent open government reforms)?

Recently, citizen participation processes have not been unusual for the commune. During the last year, relevant and massive instances of co-creation with the community have taken place. In addition, several participatory approaches have been implemented in different municipal departments, both for specific topics and for local or general issues, an example of which is the neighborhood councils, in which meetings were held in the 21 neighborhoods of the commune to prioritize community needs.

Another significant achievement for the municipality is establishing a continuous process of budgetary accountability during the year 2022. As a result, there were instances in which both the budget and the budget execution were exposed and explained to the citizens. The process was institutionalized under the “Regulation of access to public information of the Municipality of Maipú”, approved in August 2022.

What are the current challenges/areas for improvement in open government that the jurisdiction wishes to tackle?

Through the various multi-stakeholder forums that were held in conjunction with civil society during the initial stage of the action plan, we identified potential challenges to be addressed during the implementation of the action plan, among which the following stand out:

  • Improve communication channels for our neighbors in the commune when following up on projects or collaborative initiatives between the municipality and the community.
  • Foster a culture of Open Government in the community. We consider fundamental the need for both officials and neighbors to know in greater detail all that the implementation of Open Government represents for the commune, along with its potential benefits.

What are the medium-term open government goals that the government wants to achieve?

Among the medium-term objectives in the implementation of Open Government for the commune of Maipú are:

Firstly, we aim to develop an internal Open Government network in the municipality to efficiently cluster all relevant coordination associated with the different milestones and activities of Open Government in the commune, with particular emphasis on the period of implementation of the commitments of the action plan.

In the same way, we want to improve the channels of transparency and communication present in our municipality. Currently, within the framework of efficient and transparent management, we share with our neighbor essential aspects associated with municipal transparency, such as annual public accounts or the budget execution report, which provides detailed information on the main elements of the municipal budget in a citizen’s language. Nevertheless, progress can be made in disseminating and selecting relevant information for citizens, always committed to ensuring integrity and seeking to generate higher standards of transparency than those mentioned above.

Finally, we are willing to continue promoting citizens’ active participation in decision-making involving the community of Maipú by opening new spaces for co-creation between neighbors and the municipality, always ensuring the exercise of accountability to provide proper monitoring of initiatives of our neighbors.

How does this action plan contribute to achieve the Open Government Strategic Vision?

The first commitment aims to improve citizen participation through neighborhood plans that consider a set of actions to be developed in the short and medium term, which allow working comprehensively and strategically with the neighborhoods and with the territorial and functional organizations of the commune.

The second commitment will implement a roundtable of children and adolescents for the governance of public space. The other two commitments promote the achievement of results in two critical areas for the municipality, security, and micro-garbage dumps, with an open government perspective.

These commitments promote co-creation, inclusion, transparency, and accountability. Therefore, the commitments in this action plan leverage medium-term and long-term objectives.

How does the open government strategic vision contribute to the accomplishment of the current administration’s overall policy goals?

The consolidation of the strategic vision of Open Government in Maipú contributes to the execution of the programmatic axes of this administration. The management axes are as follows:

  • Maipú Avanza: We want to advance daily in constructing a more dignified and fairer Maipú for our neighbors, reverse the abandonment that we can see today in the commune, and move forward to be a commune of national reference.
  • Maipú en Comun: We cannot do this task alone; we do it with our neighbors’ active participation and influence in decision-making. We are all important, responsible, and necessary when building the Maipú we imagine.
  • Maipú a la Vanguardia: We are moving forward with a municipal administration at the forefront, which improves people’s living conditions, safeguards probity, and promotes excellence in all its actions. The call is to be more rigorous and think outside the box, to obtain better results with transparency.
  • Maipú Sustentable: Our daily work must consider the climate crisis we are experiencing, inviting the community to take charge of the climate change phenomenon.
  • Orgullo Maipucino: We work together to make Maipú a better commune. We can once again feel proud, caring for, and respecting its history and identity.

In particular, the management axis of Maipú en Común is directly strengthened by what is presented in this action plan. With the above, we believe we are taking an essential step towards regaining citizens’ trust in local institutions.

Engagement and Coordination in the Open Government Strategic Vision and OGP Action Plan

Please list the lead institutions responsible for the implementation of this OGP action plan.

  • Ilustre Municipalidad de Maipú (Municipality of Maipu)
  • Secretaría Comunal de Planificación (SECPLA) (Comunal Secretary of Planning)
  • Dirección de Aseo, Ornato y Gestión Ambiental (DAOGA) Directorate of Cleanliness, Ornamentation, EM.
  • Dirección de Prevención y Seguridad Ciudadana (DIPRESEC) Directorate of Prevention and Public Safety
  • Dirección de Desarrollo Comunitario (DIDECO) Directorate of Community Development .

What kind of institutional arrangements are in place to coordinate between government agencies and departments to implement the OGP action plan?

Each commitment was designed by a municipal directorate, which allowed technical support in the co-creation process, facilitating the implementation process of each commitment.

The role of coordination of planning and monitoring will be carried out by the Municipal Secretariat of Planning (SECPLA). At the same time, the relationship with organizations and leaders will be led by the Directorate of Community Development (DIDECO).

In particular, SECPLA will design instruments for planning and monitoring the implementation of the commitments. In addition, regular meetings will be held between those responsible for implementation to report on the progress of each commitment.

What kind of spaces have you used or created to enable the collaboration between government and civil society in the co-creation and implementation of this action plan? Mention both offline and online spaces.

The following spaces have been created for the co-creation, coordination, and implementation of the action plan in the commune of Maipú:

  • The implementation of face-to-face multi-stakeholder forums on Open Government in public spaces and institutional facilities with different members of civil society. These instances aim foster spaces for co-creation with the community to develop the action plan and its commitments.
  • A group called “Grupo motor” (Driving force group) was created, clustering 20 leaders trained in Open Government and helping facilitate instances of participation, generating a shared leadership of the process.
  • The implementation of online consultation spaces in the initial stage of the action plan to receive recommendations on the issues to be worked on for creating commitments in the action plan.
  • The application of a face-to-face and online Citizen Consultation during the last part of the initial phase of the action plan to define the commitments to be implemented by the Local Government.

What measures did you take to ensure diversity of representation (including vulnerable or marginalized populations) in these spaces?

Different strategies were designed to ensure inclusive participation:

  • In the first instance, it was decided to invite at least one leader for each neighborhood in Maipú, considering the diversity of the commune. Indeed, within this diversity, there is a significant territorial inequality; therefore, one of our management’s hallmarks is promoting development in the most disadvantaged areas where the participation of leaders from these territories was especially encouraged.
  • In the first forum, invitations were made randomly to encourage the participation of people who do not usually participate in these forums.
  • The second and third co-creation forums were carried out through an open call, one of which was held in the main square of the commune, which encouraged participation and was a symbolic way of opening up the communal Government.
  • A survey was carried out, and later an online vote was held to prioritize the commitments communicated on social networks.

Who participated in these spaces?

  • Civil society organizations, neighborhood councils, and functional organizations.
  • Observers organizations.
  • Citizens
  • Municipal bodies

How many groups participated in these spaces?


How many public-facing meetings were held in the co-creation process?


How will government and non-governmental stakeholders continue to collaborate through the implementation of the action plan?

For proper implementation of the action plan and the chosen commitments, meetings will be established every three months with the driving force group and representatives of the different civil society groups to account for, coordinate, collaborate, and accept suggestions on the implementation of commitments.

The coordination of all these meetings in conjunction with the community will be carried out by the Department of Communitarian Organisations belonging to the municipal Directorate of Community Development to ensure the constant presence of citizens during the term in which the commitments are being implemented.

Please describe the independent Monitoring Body you have identified for this plan.

The independent monitoring body selected to monitor the action plan is the academic Felipe Paredes, who holds a Ph.D. in Law from Pompeu Fabra University, Spain. He also has an Advanced Master’s Degree in Legal Sciences from the same institution and a Bachelor’s Degree in Legal and Social Sciences from the Universidad Austral de Chile.

This monitoring body will be in direct contact with the municipality through meetings to follow up on the action plan and the implementation of the commitments when they are implemented.

Provide the contact details for the independent monitoring body.

  • Felipe Paredes, Pro-Dean of the Faculty of Legal and Social Sciences of the Universidad Austral de Chile,

What types of activities will you have in place to discuss progress on commitments with stakeholders?

The monitoring body and stakeholders will be able to participate in meetings where progress will be reported regularly. There are also opportunities for learning and accountability with the community or stakeholders.

How will you regularly check in on progress with implementing agencies?

The SECPLA will develop instruments for planning and monitoring commitments. The Government Centre will also support their implementation. In addition, regular meetings will be held with the four municipal departments responsible for implementing the four municipal commitments. Finally, verification documents will be generated regarding the fulfillment of the milestones.

How will you share the results of your monitoring efforts with the public?

The results of the implementation will be shared with the public through the following:

  • Regular updating of the OGP-Maipú website.
  • Regular updating of the website
  • Posting on the municipality’s social media
  • Regular communication with stakeholders, leadership, and monitoring body through meetings or progress reports.

Endorsement from Non-Governmental Stakeholders

  • Tomás González, Founder, NGO Tribu
  • Igor Morales, NGO Spokesperson, NGO Red Chilena de Gobierno Abierto
  • Alejandra Naser, Head of Public Management and Open Government Area, ECLAC
  • Sol Pino, Head Communications, Centro de innovación para las contrataciones y el abastecimiento estatal.
  • María Toledo, Active Member, Amar Migrar
  • Patricia Flores, Active Member, Junta de Vecinos El Cerrito de los Heroes
  • Pedro Velásquez, Active Member, CEIBO
  • María José Donoso, Active Member, Junta de Vecinos Población Cuatro Alamos
  • Jaime Rodríguez, Active Member, Junta de Vecinos Barrio Las Rosas
  • Karina Rojas, Active Member, Abrazo Contigo
  • Rosa Pérez Rojas, Active Member, Junta de Vecinos El Llano
  • Margarita Castillo, Active Member, El Sueño Arte, Cultura, Deporte y Seguridad
  • Mayka Martinez, Active Member, Junta de Vecinos Parque Residencial Villa Santa Maria Sector III
  • Gloria Arias, Active Member, Junta de Vecinos Villa Los Jardines de Rinconada
  • Nancy Candia, Active Member, Consejo de Salud Intercomunal Centro de Referencia de Salud
  • Nilza Guevara, Active Member, Colonias Urbanas Cruzando Fronteras
  • Patricia LLanquilef, Active Member, Junta de Vecinos San Carlos
  • Valeska Lemus, Active Member, Junta de Vecinos San Luis IV
  • Javiera González, Active Member, Amar Migrar
  • Patricia Flores, Active Member, Coordinadora de Organizaciones Territoriales y Funcionales
  • Maria Canales, Active Member, CAM Elcira Flores
  • Alejandra Alvarado, Active Member, Adolescentea
  • Diego Gonzales, Active Member, Amar Migrar
  • Petronila Garcia, Active Member, Junta de Vecinos Divina Providencia.

Gobierno Abierto Municipalidad Maipu

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