Case Study (2013): Italy’s Compass of Transparency
The Compass of Transparency (www.magellanopa.it/bussola) is an automated online portal, which gives citizens the ability to monitor, in real time and in a uniform manner, whether the websites of various public administration (PA) bodies are complying with the transparency requirements mandated by law. The Compass verifies the presence of about 70 sections and contents that, according to the Italian laws, must be published. The contents to be searched for can be easily specialized for any typology of administration, since the laws require different obligations according to the kind of administration. The Compass of Transparency has been designed around the idea of the centrality of citizens in improving the quality of online and digital services provided by the government. The system puts the citizen first, both as a user of transparency and as a contributor to the increase of transparency in public administrations.