Skip Navigation

Regional Reform Information (FI0028)



Action Plan: Finland National Action Plan 2017-2019

Action Plan Cycle: 2017

Status: Inactive


Lead Institution: NA

Support Institution(s): NA

Policy Areas

Infrastructure & Transport, Land & Spatial Planning, Legislation & Regulation, Private Sector, Records Management

IRM Review

IRM Report: Finland Design Report 2017–2019

Starred: Pending IRM Review

Early Results: Pending IRM Review

Design i

Verifiable: No

Relevant to OGP Values: Access to Information

Potential Impact:

Implementation i



During the he regional reform care will be taken that clear information about the content and reasons behind the reform will reach also those people who do not have a possibility to use electronic channels. It will be tested with citizen, customer and expert groups whether the information and descriptions are easy enough to understand. .

IRM Midterm Status Summary

6. Making a clear and easy to understand description of the regional administration and clearly informing what changes due to the regional reform and why.


Language of the commitment as it appears in the action plan:

“During the regional reform, care will be taken that clear information about the content and reasons behind the reform will reach also those people who do not have a possibility to use electronic channels.

It will be tested with citizen, customer and expert groups whether the information and descriptions are easy enough to understand.”[Note : Finland National Action Plan 2017-2019 (in English),]

Start Date: Not identified              

End Date: Not identified


Context and Objectives

The Regional Government Reform seeks to establish new regions in Finland and to transfer new duties to regional actors. If re-introduced, the reform will affect the structure, services and funding of the regions, especially in terms of health and social services, and it has the potential to affect all citizens in terms of where, when, and how they can keep using health and social services.[Note : For more information on the regional government, health and social services reform, please see]
Whether and how this reform will be implemented remains subject to political debate.

This commitment aims to make the government decision-making process behind the reform clearer for all citizens, especially those who do not use electronic channels. It aims to improve citizens’ understanding of the contents of the reform by providing information through a variety of channels and by using clear language. Additionally, it plans to test the understandability of the information published. The commitment does not include any specifics on the type of information to be published, the channels to be used, or the planned tests and focus groups. Therefore, the potential impact is difficult to assess beyond minor.

The government has published information on the Regional Government Reform on the website This website is available in Finnish, Swedish, and English, along with multiple minority languages, including Finnish and Swedish sign language.

Next steps

The commitment suggests that its implementation would only begin during the regional reform – which is likely to be after the end of the action plan period. If the government aims to stretch this commitment over several action plans, it should elaborate on it in the commitment and include at least one milestone for the ongoing two-year period.

The IRM researcher recommends the following steps for improving the specificity and potential impact of this commitment:

  • Consulting with relevant CSOs and the public on the most crucial information needed on the reform and compiling a priority list for publication before the end of the current action plan. Special attention should be paid to the needs of those who do not have access to electronic channels and to determining the best channels to reach these target groups.
  • Conducting a survey on the accessibility and clarity of published information during the next action plan, with special attention paid to the access to information for citizens via non-electronic channels.


  1. Improving understandability and inlcusion of government information

    FI0030, 2019, Capacity Building

  2. Open Government Strategy

    FI0031, 2019, Capacity Building

  3. Register of government deicsion-making

    FI0032, 2019, Conflicts of Interest

  4. Open data and AI policy

    FI0033, 2019, E-Government

  5. Supporting Everyone’s Possibility to Participate.

    FI0023, 2017, E-Government

  6. Clear Government Reforms and Services

    FI0024, 2017, Fiscal Transparency

  7. Access to Information on Incorporated Public Services

    FI0025, 2017, Fiscal Transparency

  8. Access to Information Knowledge in the Public Administration

    FI0026, 2017, Capacity Building

  9. Publishing State Procurement Data to Citizens

    FI0027, 2017, E-Government

  10. Regional Reform Information

    FI0028, 2017, Infrastructure & Transport

  11. Training Regional Administration in Open Government Principles

    FI0029, 2017, Capacity Building

  12. Clear Administration

    FI0019, 2015, E-Government

  13. Government as an Enabler

    FI0020, 2015, E-Government

  14. Open Procedures

    FI0021, 2015, E-Government

  15. Engage Children, Youth, Elderly

    FI0022, 2015, Public Participation

  16. Enhancing the Openness of Preparatory Processes

    FI0001, 2013, E-Government

  17. Emphasizing Dialogue Skills in the Job Descriptions of Civil Servants

    FI0002, 2013, Capacity Building

  18. Strengthening Proactive Publishing and Communication

    FI0003, 2013, Capacity Building

  19. Promoting Participatory Budgeting

    FI0004, 2013, Participation in Budget Processes

  20. Increasing Openness and Customer Orientation in ICT and e-Services Development

    FI0005, 2013, E-Government

  21. Increasing the Number of Open and Online Meetings

    FI0006, 2013, E-Government

  22. Standard Language Titles and Resumes Will Be Drafted of the Government Proposals.

    FI0007, 2013, Capacity Building

  23. Visualization of Decisions

    FI0008, 2013, E-Government

  24. Training Will Be Organised for Civil Servants in Use of Clear Language and Plain Language In- Cluding Committing to Use of Terms Already Known.

    FI0009, 2013, Capacity Building

  25. The Comprehensibility of the Texts Produced by Public Administration Will Be Tested To- Gether with Citizens and Service Users.

    FI0010, 2013, Capacity Building

  26. Standardizing and Clarifying the Terms and Concepts Used in Public Administration and Ser- Vice Production.

    FI0011, 2013, Capacity Building

  27. The Comprehensibility of Customer Letters and Decisions Will Be Enhanced, Especially When Using Standard Texts.

    FI0012, 2013, Capacity Building

  28. Opening and Publishing New Data and Changing Existing Open Data Into a Machine- Readable Form.

    FI0013, 2013, Open Data

  29. Clear Terms for Use of for Open Data and Knowledge

    FI0014, 2013, Open Data

  30. Strengthening Skills Needed to Understand Combining Privacy and Open Data and Strength- Ening the Citizen’S Right to His/Her Own Personal Information “The Right to Be Anonymous”

    FI0015, 2013, Capacity Building

  31. Tearing Down Barriers of Action of the Civil Society

    FI0016, 2013, Capacity Building

  32. The Proactive Presence and Accessibility of Civil Servants

    FI0017, 2013, Capacity Building

  33. Providing Tools and Training to Organizations

    FI0018, 2013, Capacity Building