Regional Reform information (FI0028)
During the he regional reform care will be taken that clear information about the content and reasons behind the reform will reach also those people who do not have a possibility to use electronic channels. It will be tested with citizen, customer and expert groups whether the information and descriptions are easy enough to understand. .
IRM Midterm Status Summary
6. Making a clear and easy to understand description of the regional administration and clearly informing what changes due to the regional reform and why.
Language of the commitment as it appears in the action plan:
“During the regional reform, care will be taken that clear information about the content and reasons behind the reform will reach also those people who do not have a possibility to use electronic channels.
It will be tested with citizen, customer and expert groups whether the information and descriptions are easy enough to understand.”[Note : Finland National Action Plan 2017-2019 (in English), https://www.opengovpartnership.org/sites/default/files/Finland_NAP_2017-2019_EN.pdf.%5D
Start Date: Not identified
End Date: Not identified
Context and Objectives
The Regional Government Reform seeks to establish new regions in Finland and to transfer new duties to regional actors. If re-introduced, the reform will affect the structure, services and funding of the regions, especially in terms of health and social services, and it has the potential to affect all citizens in terms of where, when, and how they can keep using health and social services.[Note : For more information on the regional government, health and social services reform, please see
https://alueuudistus.fi/en/frontpage.%5D Whether and how this reform will be implemented remains subject to political debate.
This commitment aims to make the government decision-making process behind the reform clearer for all citizens, especially those who do not use electronic channels. It aims to improve citizens’ understanding of the contents of the reform by providing information through a variety of channels and by using clear language. Additionally, it plans to test the understandability of the information published. The commitment does not include any specifics on the type of information to be published, the channels to be used, or the planned tests and focus groups. Therefore, the potential impact is difficult to assess beyond minor.
The government has published information on the Regional Government Reform on the website omamaakunta.fi. This website is available in Finnish, Swedish, and English, along with multiple minority languages, including Finnish and Swedish sign language.
The commitment suggests that its implementation would only begin during the regional reform – which is likely to be after the end of the action plan period. If the government aims to stretch this commitment over several action plans, it should elaborate on it in the commitment and include at least one milestone for the ongoing two-year period.
The IRM researcher recommends the following steps for improving the specificity and potential impact of this commitment:
- Consulting with relevant CSOs and the public on the most crucial information needed on the reform and compiling a priority list for publication before the end of the current action plan. Special attention should be paid to the needs of those who do not have access to electronic channels and to determining the best channels to reach these target groups.
- Conducting a survey on the accessibility and clarity of published information during the next action plan, with special attention paid to the access to information for citizens via non-electronic channels.
Supporting everyone’s possibility to participate.
FI0023, 2017, E-Government
Clear government reforms and services
FI0024, 2017, Fiscal Transparency
Access to information on incorporated public services
FI0025, 2017, Fiscal Transparency
Access to information knowledge in the public administration
FI0026, 2017, Capacity Building
Publishing state procurement data to citizens
FI0027, 2017, E-Government
Regional Reform information
FI0028, 2017, Infrastructure & Transport
Training regional administration in open government principles
FI0029, 2017, Capacity Building
FI0019, 2015, E-Government
Government as an enabler
FI0020, 2015, E-Government
FI0021, 2015, E-Government
Engage Children, Youth, Elderly
FI0022, 2015, Public Participation
Enhancing the openness of preparatory processes
FI0001, 2013, E-Government
Emphasizing dialogue skills in the job descriptions of civil servants
FI0002, 2013, Capacity Building
Strengthening proactive publishing and communication
FI0003, 2013, Capacity Building
Promoting participatory budgeting
FI0004, 2013, Participation in Budget Processes
Increasing openness and customer orientation in ICT and e-services development
FI0005, 2013, E-Government
Increasing the number of open and online meetings
FI0006, 2013, E-Government
Standard language titles and resumes will be drafted of the Government proposals.
FI0007, 2013, Capacity Building
Visualization of decisions
FI0008, 2013, E-Government
Training will be organised for civil servants in use of clear language and plain language in- cluding committing to use of terms already known.
FI0009, 2013, Capacity Building
The comprehensibility of the texts produced by public administration will be tested to- gether with citizens and service users.
FI0010, 2013, Capacity Building
Standardizing and clarifying the terms and concepts used in public administration and ser- vice production.
FI0011, 2013, Capacity Building
The comprehensibility of customer letters and decisions will be enhanced, especially when using standard texts.
FI0012, 2013, Capacity Building
Opening and publishing new data and changing existing open data into a machine- readable form.
FI0013, 2013, Open Data
Clear terms for use of for open data and knowledge
FI0014, 2013, Open Data
Strengthening skills needed to understand combining privacy and open data and strength- ening the citizen’s right to his/her own personal information “the right to be anonymous”
FI0015, 2013, Capacity Building
Tearing down barriers of action of the civil society
FI0016, 2013, Capacity Building
The proactive presence and accessibility of civil servants
FI0017, 2013, Capacity Building
Providing tools and training to organizations
FI0018, 2013, Capacity Building