Eyes and Ears to Improve Public Services

Eyes and Ears to Improve Public Services

In the state of Kaduna, Nigeria, citizens act as the eyes and ears of the government to monitor public services and report the conditions of hospitals, schools, water and sanitationOGP participating governments are in a unique position to address many of the root causes of water issues, including corruption and poor quality, as well as lack of prioritization, access, equity, and... infrastructure, and more.

A concerned mother sent feedback via her mobile phone to government leaders so they could fix a healthcare clinic in her community so everyone, especially women, could have access to health services.

More:

• Voices of Open Government Podcast: When a Government’s “Eyes and Ears” Improve Public Services
• OGP Commitment: Citizen Feedback Portal