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End of Commitment Report – Improve the process of public procurement and contracting


Name of Evaluator

Caroline Souza


Member Name

Santa Catarina, Brazil

Action Plan Title

Action plan – Santa Catarina, Brazil, 2021 – 2022


Improve the process of public procurement and contracting at the Santa Catarina Executive Branch being guided by the principles and rules of transparency and open contracting, making it more effective and accessible to citizens and other stakeholders


The commitment seeks to adapt the public procurement process and the data provision implementing a protocol based on legislation, recommendations from stakeholders, and guides and studies on transparency, aiming to improve the procurement process of the Executive Branch of Santa Catarina being guided by the principles and rules of transparency and open contracting.The commitment implementation involves the creation of transparency protocols, training of servants involved in risk management of public procurement, partnerships with universities and research laboratories, improvements at the public procurement portal and enhancement of the availability of public data and information.As a result, it seeks the structuration of the public procurement data, adequacy of transparency channels, and promotion of Accountability.


Public procurement is among the segments that are the most exposed to conflicts of interest, favoritism, and corruption, due to the large volume of financial resources it involves. In this context, transparency is presented not only as a tool against corruption but also as an ally to the procurement process quality, since it is decisive to increase the public procurement competitiveness. Since the Fiscal Responsibility Act was enacted in 2000, other laws emerged intending to promote transparency and combat corruption. The lack of systems integration, problems at information and processes standardizing and the lack of management information systems adaptation, however, become barriers to the promotion of transparency and the fight against corruption, as they make the combination of scattered data and information a challenging activity to public administration.

Section 1.
Commitment completion

1.1 What was the overall level of progress in the commitment implementation at the time of this assessment?


Provide a brief explanation of your answer:

Out of the 9 milestones, 3 were finished and 6 are in progress. They are considered finished: 1, 2 and 6, and in progress: 3, 4, 5, 7, 8 and 9.
The Procurement Transparency Protocol was published and the servants training in risk management was carried out. The instruments signed with universities contribute to improve the government management and social control, but it was not identified how to encourage it by academics/ teachers. As for accessibility, there is a new public procurement portal in development and improvements in the current one. Providing linked information and open data depends on the regulation of Law 14.133/21 and there is information on the physical and financial execution of contracts in the Transparency Portal. The Coordination of Intelligence in Public Procurement was also established and the Open Data Portal is under development. About the tutorials, there are videos with guidance to users of the Shopping Portal, but no tutorial on the Transparency Portal was

Provide evidence that supports and justifies your answer:

Compromisso 2 – Evidencia 1.1.

1.2 Describe the main external or internal factors that impacted implementation of this commitment and how they were addressed (or not).

The decision of developing a new procurement portal to improve accessibility required hiring a specialized company and the time available to implement the commitment was not enough to complete it. The explanation and the document process that deals with this hiring are in the link:

The edition of Law 14.133, of April 1, 2021, established the need to regulate the preparatory phase of procurement at the state level. So, it compromised the systems integration that would make information available in a chained way from the need identification to the physical and financial execution of the contract. The same law gives new treatment to direct contracting, which includes cases of ineligibility and exemption from bidding. It was necessary to regulate by Decree in the state. The draft is already in bureaucratic progress and depends on official publication:

Another external factor faced was the CIASC strike that affected the commitment milestones, such as the system for processing direct contracting, with the respective information publicity, in line with Law 14.133/21, which was scheduled for September/2022

1.3 Was the commitment implemented as originally planned?

few of the commitment milestones were implemented as planned

Provide a brief explanation of your answer:

Some of the commitment milestones were finished as planned. However, the accessibility option on the Purchasing Portal could not be completed in time due to the CIASC strike. The publication of Law 14.133/2021, called the New Bidding Law, granted new negotiations to direct contracting, forcing changes at the original project on exemption and ineligibility. It is understood that these changes in the plan are positive, as a result of the New Law, a more modern version compared to the previous one.

Provide evidence for your answer:

Compromisso 2 – Evidencia 1.3.

Section 2.
Did it open government?

2.1.1. – Did the government disclose more information; improve the quality of the information (new or existing); improve the value of the information; improve the channels to disclose or request information or improve accessibility to information?


Degree of result:


Explanation: In narrative form, what has been the impact on people or practice.

It is observed that the commitment milestones finished, and those in progress, are responsible for “opening” the government. More information available, greater accessibility and preparation of documents that demonstrate step-by-step how to obtain such data. However, it is understood that the degree of the result is not clear. It is possible that such actions do not have proper disclosure. They can even be discontinued in the next management. Thus, it is suggested to measure the level of interaction of users with the portals of purchase and transparency, as well as the amount of access in the available documents. So, it will be possible to have an indicator of open government results for public procurement.

Provide evidence for your answer:

Compromisso 2 – Evidencia 2.1.1.

2.1.2. – Did the government create new opportunities to seek feedback from citizens/enable participation inform or influence decisions; improve existing channels or spaces to seek feedback from citizens/enable participation/ inform or influence decisions; create or improve capabilities in the government or the public aimed to improve how the government seeks feedback from citizens/enables participation/ or allows for the public to inform or influence decisions?

Not Applicable

2.1.3 Did the government create or improve channels, opportunities or capabilities to hold officials answerable to their actions?

Not Applicable

2.1.4 Other Results


Degree of result:


Explanation: In narrative form, what has been the impact on people or practice.

The evidence allows us to observe that the milestones finished exceeded expectations regarding their possibilities for improving public management and opening data processes. There was open data training with the Open Contracting Partnership (OCP) for servers of the State Secretary of Administration. Another evident positive action was the online training held for servers with the theme of risks in public procurement. Last but not least, cooperation agreements have been concluded with universities and other institutions interested in social control, which see this as a tool for improving public management. It is suggested that new partnerships be held, so that the government has greater plurality.

Provide evidence for your answer:

Compromisso 2 – Evidencia 2.1.4.

Section 3.
Lessons from

3. Provide at least one lesson or reflection relating to the implementation of this commitment. It can be the identification of key barriers to implementation, an unexpected help/hindrance, recommendations for future commitments, or if the commitment should be taken forward to the next action plan.

Open government requires greater transparency and stakeholder participation in public procurement processes. Thus, the inclusion of this commitment is fundamental to achieving the major objectives of the Plan, not only related to transparency, but also of social participation and innovation in the public sector. It is understood that the measures implemented are in agreement with it, such as those still in progress that the resolution is expected soon. As for the suggestions, it is advised that the Open Government be widely disseminated, so that its actions and tools available are known to different parts of society. In addition, it is important to measure the results. Although these are actions that have wide scope, measures such as access to available documents and counting of access to purchase portals and transparency are already an approximation of the result obtained with the actions performed.

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