Country Commitments

□ Vision

 ○ Satisfying the people's expectation and building public trust in government

 ○ Strengthening administrative simplification through utilizing ICT

  ○ Enhancing the quality of public policies and services 

 ○ Fostering government efficiency, effectiveness, and responsiveness

 ○ Promoting democracy through continuous consultation with civil society  organizations and private sectors

□ Korea's Grand Challenge

 ○ The Korean government has selected「Improving Public Services」 as its grand challenge from the set of five OGP Grand Challenges

    * OGP's Five Grand Challenges : Improving Public Services, Increasing Public Integrity, More Effectively Managing Public Resources, Creating Safer Communities and Increasing Corporate Accountability

 ○ Our goal is to improve the quality of public services through active communication between government and civil society

□ Transparency

 ○ Information Disclosure System

  - A system established in 1998, to publicly disclose information including major policy issues and budget (www.open.go.kr)

  - It aims to protect the people's right to know by offering information and to further enhance the engagement of citizens and transparency in government administration

□ Accessibility

 ○ 24-Hour Online Service for the Public 

         - An on-line civil service portal for the citizens to request and obtain information and to review and issue civil petitions 

- This initiative has been implemented to allow the public to access specific government services anytime and anywhere as well as to realize a strong e-government system (www.minwon.go.kr)

 ○ Administrative Service Charter

        - A policy resolution declared in June 30, 1998, to enhance the quality of government services by publicizing administrative information

         - The goal is to improve the service quality and to achieve a "Customer First" principle under the Administrative Service Charter

□ Responsiveness  

○ e-People 

        - Korea's single online portal integrating services on petitions, proposals, and policy discussions operated by 303 government organizations

 ○ Proposal System

        - A system introduced to collect and reflect creative ideas and proposals submitted by citizens and civil servants in order to make more informed decision-making and to improve the efficiency of government

□ ｢SMART GOVERNMENT｣ is considered the next generation strategy to keep abreast with the rapidly changing mobile paradigm brought upon by the spread of smartphones, tablet PCs and so on

       ○ Public service usage and active citizen participation anytime, anywhere are further promoted through the integration of smart devices and government services, thus optimizing government efficiency and user-convenience.